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Paul-Richard GM Center
Peru, IN
18 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 18 reviews
September 30, 2024
Everyone here was so friendly to work around. They were professional and able to answer all my questions. From the first phone call, you can tell they care about their customers and definitely ma They were professional and able to answer all my questions. From the first phone call, you can tell they care about their customers and definitely made a lasting impression on me! I would highly recommend them to anyone and will be going back. More
by Elizabeth Lane
Employees Worked With
Marco, Jerid
September 30, 2024
I have bought vehicles from Paul Richards and it was a pleasure working with Rick Shaw. Very knowledgeable and not pushy at all. I have also taken many vehicles there to have serviced. Even vehicles that pleasure working with Rick Shaw. Very knowledgeable and not pushy at all. I have also taken many vehicles there to have serviced. Even vehicles that are not GM! They were able to do it fast, with no problems. More
by jc.ellet
Employees Worked With
Rick Shaw
September 30, 2024
The salesmen are all very knowledgeable and kind and do what it takes to find a car that you’ll love. Paul Richard has a great variety of cars with great prices also. what it takes to find a car that you’ll love. Paul Richard has a great variety of cars with great prices also. More
by shelbiannafulton
Employees Worked With
Mark Hall
September 30, 2024
They were all very helpful. Made the process very enjoyable. I got the car I wanted and will definitely go back to Paul-Richard. Made the process very enjoyable. I got the car I wanted and will definitely go back to Paul-Richard. More
by markhall0
Employees Worked With
Jim Murphy and Mark Hall
July 20, 2015
Great experience Very friendly and knowledgeable staff. Clean environment. Love the small town dealerships. I have used sales and service for years. I have never h Very friendly and knowledgeable staff. Clean environment. Love the small town dealerships. I have used sales and service for years. I have never had a bad experience. More
by peopleperson
Employees Worked With
sales and service
June 25, 2008
Poor repair of brake system after RV was delivered for service repair. Dealer found hose system failure on RH side of vehicle and failed to investige or replace opposite side. Root cause of issue not ful service repair. Dealer found hose system failure on RH side of vehicle and failed to investige or replace opposite side. Root cause of issue not fulling investigated causing failure within 70 miles after repairs made at a cost of over $1400.00. This failure could have caused serious injury to person or persons. If root cause was properly determined dealer should have questions of opposite side of system could also fail during normal driving conditions. There is history data to the fact that problems with past units with same type of chassis has occurred in the past. Dealer stated only parts found defective were replaced but same part on opposite side of vehicle was not questions due to not finding failure during inpsection. NOTE: Failure would only occur during normal driving conditons. After discussion with service manager his statment was the dealership only replaces parts found defective when repairing units. Again this failure would only occur during driving. This condition will not occur when vehicle is setting in a parking lot or in storage. More
by JWooten
Employees Worked With
2
