
Paul Moak Honda
Jackson, MS
Filter Reviews by Keyword
By Type
867 Reviews of Paul Moak Honda
Mr. Lewis was very friendly and made our whole experience at Paul Moak very nice. He was very helpful at explaining the features of the vehicle we purchased, and made the process of buying a car less stress at Paul Moak very nice. He was very helpful at explaining the features of the vehicle we purchased, and made the process of buying a car less stressful. I would definitely recommend Alex Lewis to anyone looking to purchase from Paul Moak Honda. More
I called two days ago about a replacement cruise control switch for a 2004 Accord, which was purchased from you several years ago. I was told you had the part in stock and it would not be a problem to have switch for a 2004 Accord, which was purchased from you several years ago. I was told you had the part in stock and it would not be a problem to have it installed on Friday (today). We now live 120 miles away, so my daughter drove the car down this morning. Your service department just called to inform me that they cannot find the part needed, even checked with the other local dealers. They can order one and have it by Monday, but, as I mention, we live 120 miles away! This is why i called two days ago. I can understand things being misplaced. And, I told your employee that I could bring the car myself Monday, but would need to have a way to get to a job 30 miles away while you replaced the part. She couldn't offer me any solution! Being a car dealership, I would think you could offer a loaner to your customers, who are going out of their way to do business with you. More
Nick was amazing..... He was friendly, knowledgable, no pressure attitude, and made my car buying a great experience.. He knew his stuff about the car accesories itself, the blue tooth, etc pressure attitude, and made my car buying a great experience.. He knew his stuff about the car accesories itself, the blue tooth, etc More
Latrail bent over backwards to find out what I wanted and needed out of a new car. I trusted everyone in the dealership that I dealt with and didn't feel pressured to make a purchase. I had also checked with needed out of a new car. I trusted everyone in the dealership that I dealt with and didn't feel pressured to make a purchase. I had also checked with another Honda dealership in the area and although they were closer and had a more modern dealership was not pleased with the experience. More
In the past, when it was necessary to purchase another vehicle I hated to visit other dealerships other than the one I always used because of the excellent service. Other dealerships in the past had fast vehicle I hated to visit other dealerships other than the one I always used because of the excellent service. Other dealerships in the past had fast talking salesmen who believed everyone but he or she was stupid. The Finance representatives always moved to fast and explained barely the basics. This time around, It was a privilege to work with the salesman who appeared knowledgeable about the vehicles I expressed interest. I know the car sales business is fast paced but the last two days dealing with this young man made it enjoyable. Also, the Finance Representative was knowledgeable and explained what I had to sign before the vehicle could be taken. He did not appear in a hurry to rush me through the process once I made a decision. The attitude reflected by these Honda representatives make me want to buy other Honda vehicles in the future. More
My salesman was very good. He answered all my questions. He was very knowledgeable about the car. I was very compfortable with him. I highly recommend this dealership and this salesman Alex Lewis. He was very knowledgeable about the car. I was very compfortable with him. I highly recommend this dealership and this salesman Alex Lewis. More
We walked on the lot Wednesday evening and briefly told Nick what we were looking for. He walked us to the last remaining Accord SE on the lot. We drove it and were impressed with the quality. Nick and I Nick what we were looking for. He walked us to the last remaining Accord SE on the lot. We drove it and were impressed with the quality. Nick and I spoke / texted several times Thursday and Friday morning. I returned Friday about 1:00 with a trade-in and drove away with a new accord at 4:00. Painless and efficient. Thanks guys. More
I had been looking for a small used car that was good on I had been looking for a small used car that was good on gas for a month or so. I had stopped at a lot of dealerships over that time. Paul Moak I had been looking for a small used car that was good on gas for a month or so. I had stopped at a lot of dealerships over that time. Paul Moak was by far the best. I saw the car at closing time on saturday. Called Mr. Allex on Monday morning. Told him I wanted to drive the car and also told him my budget. He held the car till I got off work so I could drive it. Alex did not pressure me to buy. Just let me drive and make my own decisions. The car had blimishes but I was well compensated in the final agreement on price. Mr. Lewis Alaxander and the finance manager Mr.Jonathan Chadic was a "HOOT" to bargin with. The car was a 06 Honda Civic. I am very satisified with the car, the art of the sale, and the Paul Moak experience as a Whole. I totally recomend anyone looking for a used or new vehicle to go by Paul Moak Honda and give these guys a chance. You will be glad you did. Thanks, Richard More
My visit to Paul Moak was unexpected. I was planning to purchase a vehicle later in the year, however, due to an accident I was forced to search for a vehicle much sooner. I went to the lot on a Sunday an purchase a vehicle later in the year, however, due to an accident I was forced to search for a vehicle much sooner. I went to the lot on a Sunday and saw a used SUV and fell in "love". I called the dealership the next day, and had to the pleasure of speaking with Mr. Kraft. I explained to him that I would like to test drive the vehicle, and I was very instrested. When I arrived he had the car washed and ready to go. After my test drive, Mr. Kraft immediately started on my application for credit. He was very diligent in working with the possible lenders. I was very impressed with the time and attention that he gave. The closing process was a dream, also, thanks to Mr. Warfield. The entire experience was stress free, which is what I needed, considering the circumstances. More
I went to Paul Moak not expecting anything different than any other dealership. I was never hasseled about making a purchase. I was able to browse the lot without being interrupted by anyone. Alex Lewis gave any other dealership. I was never hasseled about making a purchase. I was able to browse the lot without being interrupted by anyone. Alex Lewis gave me his business card and told me to call him when I was ready to purchase. I went back to the dealership to look again because I really wasn't sure what type of car I wanted. However, I did see the diamond I was seeking and it caught my eye immediately. Alex wasn't in that evening. However, I wrote down the stock number and called him the next day. I filled out the application for financing online. Alex took care of everything. I didn't have to go to the dealership that day until it was time for me to sign the papers. Alex Lewis contacted me throughout the process to inform me of what was going on. He even went out of his way to make sure I had a way to get there (I couldn't drive 2 cars). I had never experienced what I experienced at Paul Moak. The buying experience there was smooth as silk. Thanks Paul Moak and thanks Alex Lewis!!! More