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Paul Moak Honda

Jackson, MS

4.8
867 Reviews

802 Harding St.

Jackson, MS

39202

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867 Reviews of Paul Moak Honda

March 29, 2021

I was drawn to this dealership because of their honest composure. I was not pushed by the salespersons because the automobiles sold themselves. Mary and Kathleen was a wonderful team and Jerry was outstan More

by Whome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Warfield, Kathleen McNeil, Mary Brown
Apr 28, 2021 -

Paul Moak Honda responded

Congratulations on your new Ridgeline! We are thrilled to have you in the Paul Moak Honda family and appreciate you sharing you positive Paul Moak Honda shopping experience online for others to read. Your comments mean a lot to us and are very encouraging to keep on serving customers with our honest and no-pressure sales environment.

Apr 29, 2021 -

Whome responded

Paul Moak is a good dealership.

March 21, 2021

I received great service as soon as I walked in the door..Out of all the car buying experiences I've had this was THE BEST! More

by Shanwhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Dillon, Alex Lewis
Apr 28, 2021 -

Paul Moak Honda responded

That's what we love to hear! Thanks for choosing Paul Moak Honda--we look forward to serving you for years to come!

March 21, 2021

Slow service waited 5 hours for them to get done had an appointment for 12:00 didn't leave til after 5:00 pm do better More

by walkerboy601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Creel
Apr 28, 2021 -

Paul Moak Honda responded

We apologize for the big delay on your recent service visit. We obviously strive to provide expert Honda service in a convenient manner and that did not happen. Your visit has been reviewed internally in order to do better and make improvements. We hope that you'll let us know if we can help you in the future.

March 12, 2021

So far, I have been pleased with everything with Paul Moak Honda Service Department. Everyone has been very nice and they don’t seem to do unnecessary work. More

by wandamiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another employee handled my service this time but unsure of his name. , Samantha Creel, Betty Brewer
Apr 28, 2021 -

Paul Moak Honda responded

Thank you, Wanda! We are so glad you have had a positive experience with our Honda service department and look forward to working with you for years to come!

March 12, 2021

Nice and welcoming environment!! Went over and beyond to help me get my new Accord!! Thanks for everything!! I will definitely recommend to family and friends!! More

by Abl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry war field , Alex Lewis
Apr 28, 2021 -

Paul Moak Honda responded

Thank you for the recommendation and welcome to the Paul Moak Honda family! You will love your Accord, no doubt! We appreciate you helping us spread the word about the great people and sales experience available at Mississippi's first Honda dealership!

February 17, 2021

Great friendly staff. Very helpful and made the whole process very smooth. Would buy another car from this dealer. Chris Rankin, our salesman was very friendly and knowledgeable. Kathleen McNeil made More

by ArmyVet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Chris Rankin
Mar 02, 2021 -

Paul Moak Honda responded

Thanks for sharing about your positive Paul Moak Honda shopping experience for other shoppers to read! The entire team really enjoyed working with you and we appreciate you helping spread the word about the great people and autos at Mississippi's first Honda dealership in Jackson, MS!

January 28, 2021

Alex was very reassuring, knowledgeable, and helpful.He made me feel comfortable with the decision I was making 😊. I truly appreciate the service given to me. More

by Sue68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Warfield, Alex Lewis
Jan 29, 2021 -

Paul Moak Honda responded

Welcome to the Paul Moak Honda Family! We are thrilled you chose to do business with Mississippi's first Honda dealership. Alex and the entire team had a great time working with you and we know you're going to love your Honda for years to come. Thank you for taking the time to share your experience online for other shoppers to read!

January 25, 2021

They were very nice and professional and I feel I got a good deal. I appreciated that explained everything and answered all of my questions fully. More

by bcadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady Stevens, Jerome Williams
Jan 29, 2021 -

Paul Moak Honda responded

Thanks for taking the time to share your recent sales experience here at Paul Moak Honda! Jerome really enjoyed working with you and we are thrilled to have you in our Paul Moak Honda family. We appreciate you taking the time to share your feedback online so that others can read for themselves!

January 18, 2021

This dealership is one of the best car dealerships in Jackson. I would recommend doing business with them to all my friends and family. Good job Paul Moak! More

by dhrawls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Brown, Chris Rankin
Jan 22, 2021 -

Paul Moak Honda responded

That's what we love to hear! Thank you for choosing Paul Moak Honda and being such an awesome customer. We appreciate you helping spread the word about the awesome team here at Mississippi's 1st Honda Dealer!

January 17, 2021

Very good and pleasant service. Loaner car VERY helpful. The only caveat was they declined to do a needed update on my GPS, which would have saved me more time. More

by drrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Carmichael
Jan 22, 2021 -

Paul Moak Honda responded

Thanks for your feedback on your recent service visit. We sure do appreciate you choosing Paul Moak Honda. Please give our service manager a call at 601-914-3560 to discuss to GPS update. We are standing by to assist you.

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