Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Paul Moak Honda

Jackson, MS

4.8
810 Reviews
Call Dealership (601) 352-2700
View Awards

802 Harding St.

Jackson, MS

39202

Directions

By Type

810 Reviews of Paul Moak Honda

November 12, 2022

Very poor service! My Honda Pilot has been back and forth in the dealership working the last month, I have paid almost $2K in repair fees, but I am currently stranded i More

by lakesiyafrancis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Lewis, Kathleen McNeil, Jerome Williams, Mary Brown, James McClendon, Chris Rankin
Report | Print
Nov 18, 2022 -

Paul Moak Honda responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact John Scarbrough, General Manager, at 601-630-2120 to speak to our manager directly.

Helpful 1
November 07, 2022

No hassle drop off and excellent communication about the status of my car. No complaints More

by mnabors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Adam Hering
Report | Print
Nov 14, 2022 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Helpful
November 01, 2022

Had no problem. . Got an oil change and tire rotation did not wait long at all More

by Crockett_courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, Betty Brewer
Report | Print
Nov 07, 2022 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
October 20, 2022

Ms. Kathleen was very professional and informative . She was the one who convinced me in!! More

by msnikkimay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Jerome Williams
Report | Print
Oct 20, 2022 -

msnikkimay responded

Thank you for all your help

Helpful
October 13, 2022

The staff is friendly and informative. The waiting area is always clean. The restroom is always clean. More

by janieannbuchanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Report | Print
Oct 15, 2022 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
October 13, 2022

This dealership is great. Professional, courteous, fantastic. Love this place and service I receive. Thanks. Only place that does my work on my car. More

by azbaker75@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Viberg, Samantha Creel, DiAnn Boykin, Jeff Klein, Betty Brewer, Adam Hering
Report | Print
Oct 15, 2022 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
October 07, 2022

I discovered I needed a new battery yesterday. DiAnn Boykin was most helpful in helping me with that. They were able to do an oil change as well which saved me a trip. I didn’t have a long wait ei More

by wandamiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin, Betty Brewer
Report | Print
Oct 11, 2022 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! If you have any further questions, please give us a call. We're always happy to help!

Helpful
October 07, 2022

Excellent experience. Fast and fair. Went over the top to help get the best deal. More

by regoose1968
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison, Kathleen McNeil, Jerome Williams, Chris Rankin
Report | Print
Oct 11, 2022 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
October 07, 2022

Absolutely wonderful! Jerome Williams is the Best!! I bought my car from him and he is still my friend! Great Christian person! More

by Kacki52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, Jerome Williams
Report | Print
Oct 11, 2022 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! If you have any further questions, please give us a call. We're always happy to help!

Helpful
October 01, 2022

The salesman at the dealership provided us with understandable answers to all of our questions. When we were informed of the delay in delivery, an explanation was provided. More

by Temekka
Recommend Dealer
Yes
Employees Worked With
Kathleen McNeil, Jerome Williams
Report | Print
Oct 03, 2022 -

Paul Moak Honda responded

Hello there! We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
1
...
14
15
16
...
81