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Paul Moak Honda

Jackson, MS

4.8
854 Reviews
Call Dealership (601) 352-2700
View Awards

802 Harding St.

Jackson, MS

39202

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854 Reviews of Paul Moak Honda

August 09, 2023

Took my accord in to fix my air conditioner. The service was great and they even dealt with the warranty company to help me process the claim. More

by mallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Report | Print
Aug 11, 2023 -

Paul Moak Honda responded

Hi Mallen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2023

I was pleased with the service I received on my recent visit to Paul Moak Honda More

by wandamiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kejuan Smith, DiAnn Boykin, Betty Brewer
Report | Print
Aug 08, 2023 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2023

Very professional and great explaining my Honda service needs. Saturday's are great since I work during the week and is first come first served. More

by MariaM.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin, Betty Brewer, Adam Hering, Rocky Clack, Devin Purvis, Nick Washington, Caterious Davis, Morgan Hudson, Daniel Edwards
Report | Print
Jul 31, 2023 -

Paul Moak Honda responded

Hi Mariam, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

It was a pleasant buying experience, and the service department has been great to work with since then. They are responsive, helpful, and treat customers fairly. More

by sallystackhouse
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, Mary Brown
Report | Print
Jul 30, 2023 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2023

I appreciate the honesty and the help that I received from everyone in the service department. More

by tcothen
Recommend Dealer
Yes
Employees Worked With
DiAnn Boykin
Report | Print
Jul 17, 2023 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2023

My appointment was at 7:30. When I arrived there was no waiting. They serviced my car and I was on my way to work. Everyone is always so nice and helpful. More

by Sharlynebutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Report | Print
Jul 14, 2023 -

Paul Moak Honda responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 12, 2023

Vastly over priced. Charged almost 1k for a starter to be replaced when the OEM part can be found online for $250. More

by Dawsondavisms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DiAnn Boykin
Report | Print
Jul 14, 2023 -

Paul Moak Honda responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please contact John Scarbrough, General Manager, at 601-630-2120. to discuss this further.

July 12, 2023

Samantha and team in service do a fantastic job. I appreciate her thoroughness and thoughtfulness in getting the work done on my car. Great job! More

by mtwoodward39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel, DiAnn Boykin, Betty Brewer
Report | Print
Jul 14, 2023 -

Paul Moak Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Honda! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2023

Service horrible! Don’t not recommend! The manger doesn’t care about anything! Even when you have paper to prove! I will be contacting corporate! First experience they More

by daviszakeia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Viberg, Samantha Creel, DiAnn Boykin, Jeff Klein, Randy Thompson, Kevin McDonald
Report | Print
Jul 12, 2023 -

Paul Moak Honda responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, Please contact John Scarbrough, General Manager, at 601-630-2120. to discuss this further.

July 05, 2023

Very good service, reasonable time frame, all additional services were explained and I decided what services would fit my needs and budget for the day. More

by Plus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Creel
Report | Print
Jul 06, 2023 -

Paul Moak Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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