Paul Miller Volkswagen of Bernardsville
Bernardsville, NJ
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I really enjoyed working with Mike and John. They were professional and responsive to my questions. I initially left the dealership after the first visit because the price I was being given on my treade-i professional and responsive to my questions. I initially left the dealership after the first visit because the price I was being given on my treade-in was simplpy too low, compared with what other dealerships had offered. However, John pointed out some minor hail stone damage to that vehicle that I wasn't previously aware of. Although this didn't make me happy, he had the expertise to point that out where otheres did not. I then found out that VW was offering some cash back and John and Mike handled this well byu adjusting my trade-in and the purchase price which really sealed the deal. I have a son with an 04 Jetta who may soon need to trade it in for a new Jetta and Mike will be the first call. I would recommend Bernardsville VW to anyone. -Jeff Roth More
I found the car I wanted on the Bernardsville VW web site, contacted the dealership and Mike Boettcher help me out. The web site is very good by the way. Mike was very helpful right off the bat! No p site, contacted the dealership and Mike Boettcher help me out. The web site is very good by the way. Mike was very helpful right off the bat! No pressure, he just showed us the car and some alternatives that were in stock. Once we made the deal, the car was delivered in pristene condition and with a full tank of gas. Very happy overall. More
mike was very courteous, attentive, thorough, and prompt through the entire sales process. He made sure we had what we needed to make an informed decision, as well as ensured we were comfortable. The trad through the entire sales process. He made sure we had what we needed to make an informed decision, as well as ensured we were comfortable. The trade in process and pickup process could not have gone smoother. Thanks More
I had visited Trend VW Rockaway, Mercedes Benz, morristown, Audi morristown, Mercedes Fairfield, Brogen Cadillac , Joyce Honda, Denville Volvo, Performance Ford, Dover Dodge, and NONE even compared morristown, Audi morristown, Mercedes Fairfield, Brogen Cadillac , Joyce Honda, Denville Volvo, Performance Ford, Dover Dodge, and NONE even compared to the experience at Bernardsville VW. I was in the market for a midsized suv in the higher price ranged categories such as Cadillac and Mercedes Glk but was blown away with the quality and value found in my new 2011 tiguan. Peter Franzoni was an amazing salesman who really knew the product he was selling. It was a nice assurance in the whole experience of buying my first VW and I'd recommend Peter to any friends or family. My new 2011 Tiguan has more options in it than any other comparable German car priced $10,000 less. The quality of the car is amazing and really sold me. Might I also add this car is fast for category and size plus fun to drive. To me it was the perfect purchase for the value for price and Bernardsville VW was an amazing dealer to work with. Peter Franzoni was superb and I would purchase from him again. More
Mike Boettcher provided a pleasant, stress-free buying experience for us. We are very happy with our new CC and would recommend this dealership to other people. Everyone we came in contact with was very experience for us. We are very happy with our new CC and would recommend this dealership to other people. Everyone we came in contact with was very professional, cordial, and eager to accommodate us. More
Overall,very good experience.I researched online,knew what I wanted,did a test drive .The Jetta TDI wagon sells itself.Impressed with fuel mileage already,Panoramic roof is amazing.Pleasing interior(AUDI what I wanted,did a test drive .The Jetta TDI wagon sells itself.Impressed with fuel mileage already,Panoramic roof is amazing.Pleasing interior(AUDIESQUE),nimble handling,controlled ride.Hopefully it will endure many adventures with me. More
This was my second vehicle purchase, and based on this experience, it won't be my last. Dan Kovacs was my sales contact on both occasions, and I really appreciated the level of respect and friendliness I experience, it won't be my last. Dan Kovacs was my sales contact on both occasions, and I really appreciated the level of respect and friendliness I received during the entire process. I never felt "pressured" and genuinely enjoyed doing business with him, and the staff at this dealership - which is rarely the case when purchasing any vehicle. He was very attentive, taking the time to explain all the features of my GTI R32, and the finance department was helpful in clearly explaining my options. In the end, it was another painless experience, and I remain impressed with the quality of service provided by Bernarsdville Volkswagen. More
From the very first time I spoke on the phone with him, From the very first time I spoke on the phone with him, to the time I drove off the lot with my new EOS, Mike Boettcher was as friendly as could From the very first time I spoke on the phone with him, to the time I drove off the lot with my new EOS, Mike Boettcher was as friendly as could be and most helpful. Even when there was a little misunderstanding over the phone with pricing, when I came directly to the dealer he did everything in his power to help me get behind the wheel of my dream car. He was very genuine in that he was trying to get me what I wanted and make sure I was happy, instead of being just another salesman trying to sell a car. And I believe that this is what will sell a car more than being an annoying pushy salesperson pulling bait-and-switch games...like I have gotten at other dealers! As for the Sales Manager, John Oliver, he was very accomodating when it came to negotiating price, and extremely patient since I know my father can be a bit rough! The rest of the staff was very professional in dealing with business, while at the same time made me feel so comfortable to have a little laugh with when all was set and done. Great team! I will definitely highly recommend friends and family to this dealership. All in all, my experience at Bernardsville VW was top of the line. I went in, got what I wanted for a fantastic deal, and drove away with my brand new Eos without a scratch on me! :) More
The show room was nicely organized. The people there were nice and frendly even to my dog. Nothing bad to say about Bill Gaffney. He made the sale as easy as possible not needing to haggle as much and the sa nice and frendly even to my dog. Nothing bad to say about Bill Gaffney. He made the sale as easy as possible not needing to haggle as much and the sale went so smooth. Would definitly recommend this dealership to other people. So far the service was comparable to what I'm use to with my wife's car from BMW. More
fine job! Mike did a nice job showing us the options of cars and also the features of the Jetta wagon. His "no pressure" conversation was refreshing. His knowledge of the features of the car is another rea cars and also the features of the Jetta wagon. His "no pressure" conversation was refreshing. His knowledge of the features of the car is another reason why we were comfortable buying from him. We are also glad that the dealership is so close to home. This is far better than driving down to rte 22 in all that mess down there. Bill and Lauran Corson More