
Paul Miller Volkswagen of Bernardsville
Bernardsville, NJ
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The people I worked with were very nice and honest with everything. They expedited my service and took the time to explain my financing and make it so I didn't have to anything but wait for them to finish everything. They expedited my service and took the time to explain my financing and make it so I didn't have to anything but wait for them to finish helping me. They even cleaned my car and found me a loaner car even though there were none available initially so I could finish some errands. It was an over all great experience and I would definitely recommend this dealership and michael as asales person to anyone! More
Bernardsville VW is just around the corner from my home. I've lived here for 31 years but have never gone into the showroom, never even considered being a VW owner. My 10 year old BMW 323I wagon was beginni I've lived here for 31 years but have never gone into the showroom, never even considered being a VW owner. My 10 year old BMW 323I wagon was beginning to give me problems, so out of curiosity I checked on Bernardsville VW's website to see what might be available in a certified wagon. I saw a 2007 Passat wagon. It looked great. Went to see it and fell in love with it. Mike was no pressure, very informed on the auto features, and a pleasure to deal with. Kevin took me for a test drive. I was sold on the quality of the car, and it has many more features than my BMW did. I've only had it for a few days, but love it so far. I trust that any service it may require in the years to come will be performed without difficulty by Bernardsville VW, if the service department is operated anything like the front end. Shop with confidence, and ask for Mike! Thanks More
Very friendly and helpful. Mike spent about 2 hours with me on my first visit, and another hour on my second visit. He never once tried pressuring me into a sale, something I can't say about other dealersh me on my first visit, and another hour on my second visit. He never once tried pressuring me into a sale, something I can't say about other dealerships. They didn't have the color/trim in stock that I finally decided on, so they found one for me from the other side of the country (it was a 2010 leftover), and gave me a very reasonable price. I test drove about a dozen cars at several different dealerships and decided on Bernardsville VW... and there are 8 VW dealerships closer to my house! The Finance Manager (Mark Maclay) was also very friendly and helpful, as was the guy who helped with the shipping of the car. I also spent some time talking to the service manager Joe...again, very helpful. Everybody did their part to make the process as easy as possible. Overall, an A+ experience! I would highly recommend this dealership More
I really enjoyed working with Mike and John. They were professional and responsive to my questions. I initially left the dealership after the first visit because the price I was being given on my treade-i professional and responsive to my questions. I initially left the dealership after the first visit because the price I was being given on my treade-in was simplpy too low, compared with what other dealerships had offered. However, John pointed out some minor hail stone damage to that vehicle that I wasn't previously aware of. Although this didn't make me happy, he had the expertise to point that out where otheres did not. I then found out that VW was offering some cash back and John and Mike handled this well byu adjusting my trade-in and the purchase price which really sealed the deal. I have a son with an 04 Jetta who may soon need to trade it in for a new Jetta and Mike will be the first call. I would recommend Bernardsville VW to anyone. -Jeff Roth More
I found the car I wanted on the Bernardsville VW web site, contacted the dealership and Mike Boettcher help me out. The web site is very good by the way. Mike was very helpful right off the bat! No p site, contacted the dealership and Mike Boettcher help me out. The web site is very good by the way. Mike was very helpful right off the bat! No pressure, he just showed us the car and some alternatives that were in stock. Once we made the deal, the car was delivered in pristene condition and with a full tank of gas. Very happy overall. More
mike was very courteous, attentive, thorough, and prompt through the entire sales process. He made sure we had what we needed to make an informed decision, as well as ensured we were comfortable. The trad through the entire sales process. He made sure we had what we needed to make an informed decision, as well as ensured we were comfortable. The trade in process and pickup process could not have gone smoother. Thanks More
I had visited Trend VW Rockaway, Mercedes Benz, morristown, Audi morristown, Mercedes Fairfield, Brogen Cadillac , Joyce Honda, Denville Volvo, Performance Ford, Dover Dodge, and NONE even compared morristown, Audi morristown, Mercedes Fairfield, Brogen Cadillac , Joyce Honda, Denville Volvo, Performance Ford, Dover Dodge, and NONE even compared to the experience at Bernardsville VW. I was in the market for a midsized suv in the higher price ranged categories such as Cadillac and Mercedes Glk but was blown away with the quality and value found in my new 2011 tiguan. Peter Franzoni was an amazing salesman who really knew the product he was selling. It was a nice assurance in the whole experience of buying my first VW and I'd recommend Peter to any friends or family. My new 2011 Tiguan has more options in it than any other comparable German car priced $10,000 less. The quality of the car is amazing and really sold me. Might I also add this car is fast for category and size plus fun to drive. To me it was the perfect purchase for the value for price and Bernardsville VW was an amazing dealer to work with. Peter Franzoni was superb and I would purchase from him again. More
Mike Boettcher provided a pleasant, stress-free buying experience for us. We are very happy with our new CC and would recommend this dealership to other people. Everyone we came in contact with was very experience for us. We are very happy with our new CC and would recommend this dealership to other people. Everyone we came in contact with was very professional, cordial, and eager to accommodate us. More
Overall,very good experience.I researched online,knew what I wanted,did a test drive .The Jetta TDI wagon sells itself.Impressed with fuel mileage already,Panoramic roof is amazing.Pleasing interior(AUDI what I wanted,did a test drive .The Jetta TDI wagon sells itself.Impressed with fuel mileage already,Panoramic roof is amazing.Pleasing interior(AUDIESQUE),nimble handling,controlled ride.Hopefully it will endure many adventures with me. More
This was my second vehicle purchase, and based on this experience, it won't be my last. Dan Kovacs was my sales contact on both occasions, and I really appreciated the level of respect and friendliness I experience, it won't be my last. Dan Kovacs was my sales contact on both occasions, and I really appreciated the level of respect and friendliness I received during the entire process. I never felt "pressured" and genuinely enjoyed doing business with him, and the staff at this dealership - which is rarely the case when purchasing any vehicle. He was very attentive, taking the time to explain all the features of my GTI R32, and the finance department was helpful in clearly explaining my options. In the end, it was another painless experience, and I remain impressed with the quality of service provided by Bernarsdville Volkswagen. More