Paul Miller Volkswagen of Bernardsville
Bernardsville, NJ
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There were a lot of options in my price range, but I can honestly say that it was your sales team that sealed the deal. Michael's knowledge of the car and going out of his way to ensure we got everything we honestly say that it was your sales team that sealed the deal. Michael's knowledge of the car and going out of his way to ensure we got everything we needed was truly appreciated. We felt comfortable from the minute we walked in, to the minute we drove away. Thank you! More
this was the easiest car purchasing experience ive ever had. i found the car online through edmonds, emailed the dealer and went for a test drive the next day on christmas eve. even though it was a holid had. i found the car online through edmonds, emailed the dealer and went for a test drive the next day on christmas eve. even though it was a holiday i was greeted by very happy, friendly and good spirited people. Mike Boettcher rocks! More
Grabbed the wheel of a new Jetta the other day from Bernardsville VW. Even though it was pre-owned, you would think I was buying something a lot more lavish from the way I was treated. After first cont Bernardsville VW. Even though it was pre-owned, you would think I was buying something a lot more lavish from the way I was treated. After first contacting Heather who was most pleasant...to the sale through Peter who was most competent...ending with Mark who sped me through the registration process, the whole experience was nice and easy. Thank you everyone for giving me the rock star treatment and for sparing me the grueling process of negotiating ridiculous add-ons, such as undercoating, window etching and the like. I would be remiss not to mention the detail shop for making the car look showroom new, as well as the owner himself thanking me for my business. Good old fashioned hospitality...how cool is that! Great job everyone...I'll be back! More
Our overall car buying experience with Bernardsville VW was outstanding. Everyone was very professional. We couldn't have dealt with a better salesperson than Peter Franzoni. He was very friendly, knowle was outstanding. Everyone was very professional. We couldn't have dealt with a better salesperson than Peter Franzoni. He was very friendly, knowledgeable and excellent to deal with. We look forward to dealing with Peter and everyone in Bernardsville VW with our next car purchase and other services. Highly recommend them to everyone. More
This is my fourth car from Bernardsville VW, two reasons my sales person Bill Gaffney and my service advisor Joe Aquilar. Both are outstanding. Bill is always very knowledgeable when making a purchase and my sales person Bill Gaffney and my service advisor Joe Aquilar. Both are outstanding. Bill is always very knowledgeable when making a purchase and Joe does an outstanding job in explaining my service issues. The customer service skills they both provide are fantastic there are a lot of other car options in the area, but because of these two gentlemen I remain faithful to Bernardsville VW. It is a great dealership that the area should be very proud to have. I only have the finest things to say of the dealership. More
By the time I got to Bill and Bernardsville VW I had done my homework and knew exactly what I wanted. The process was very easy. Never dealt with anyone but Bill. Visited once, negotiated final deal via p my homework and knew exactly what I wanted. The process was very easy. Never dealt with anyone but Bill. Visited once, negotiated final deal via phone 4 days later and picked up car 4 days later. Very good experience. I'm hoping my service experience is just as good. More
I am 62 years old and have purchased a lot of cars in the past. For the most part I have found purchasing a car to be a pain and it was rare for me to be a repeat buyer at any dealership (Saturn was an excep past. For the most part I have found purchasing a car to be a pain and it was rare for me to be a repeat buyer at any dealership (Saturn was an exception). My salesperson (Mike Scalfani) was quite responsive to questions and concerns. Both he and the other people I dealt with were friendly, courteous and responsive. Price negotiations can frequently be a game of who lies best but in the case of this dealership That was not the case. I am quite pleased with the treatment I received and would buy another car from this dealership and sales person. More
The people I worked with were very nice and honest with everything. They expedited my service and took the time to explain my financing and make it so I didn't have to anything but wait for them to finish everything. They expedited my service and took the time to explain my financing and make it so I didn't have to anything but wait for them to finish helping me. They even cleaned my car and found me a loaner car even though there were none available initially so I could finish some errands. It was an over all great experience and I would definitely recommend this dealership and michael as asales person to anyone! More
Bernardsville VW is just around the corner from my home. I've lived here for 31 years but have never gone into the showroom, never even considered being a VW owner. My 10 year old BMW 323I wagon was beginni I've lived here for 31 years but have never gone into the showroom, never even considered being a VW owner. My 10 year old BMW 323I wagon was beginning to give me problems, so out of curiosity I checked on Bernardsville VW's website to see what might be available in a certified wagon. I saw a 2007 Passat wagon. It looked great. Went to see it and fell in love with it. Mike was no pressure, very informed on the auto features, and a pleasure to deal with. Kevin took me for a test drive. I was sold on the quality of the car, and it has many more features than my BMW did. I've only had it for a few days, but love it so far. I trust that any service it may require in the years to come will be performed without difficulty by Bernardsville VW, if the service department is operated anything like the front end. Shop with confidence, and ask for Mike! Thanks More
Very friendly and helpful. Mike spent about 2 hours with me on my first visit, and another hour on my second visit. He never once tried pressuring me into a sale, something I can't say about other dealersh me on my first visit, and another hour on my second visit. He never once tried pressuring me into a sale, something I can't say about other dealerships. They didn't have the color/trim in stock that I finally decided on, so they found one for me from the other side of the country (it was a 2010 leftover), and gave me a very reasonable price. I test drove about a dozen cars at several different dealerships and decided on Bernardsville VW... and there are 8 VW dealerships closer to my house! The Finance Manager (Mark Maclay) was also very friendly and helpful, as was the guy who helped with the shipping of the car. I also spent some time talking to the service manager Joe...again, very helpful. Everybody did their part to make the process as easy as possible. Overall, an A+ experience! I would highly recommend this dealership More