
Paul Miller Volkswagen of Bernardsville
Bernardsville, NJ
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After seeing a car online I emailed the dealership and was contacted within the hour by Mike Sclafani. Mike gave me all the information I needed to know I wanted to see the car. My wife and I came in on a was contacted within the hour by Mike Sclafani. Mike gave me all the information I needed to know I wanted to see the car. My wife and I came in on a Monday night , looked at the the car, test drove it , and negotiated a price all within one hour. The professionalism of Mike went above and beyond what we expected. Most consumers dread the " car buying " stigma , but I have to say that Mike dispelled those concerns. If we wanted, we could of had the car the next day, but do to my traveling we had to wait until that Saturday to pick it up. Everything was ready when we got there .....we went over the car, signed the paper work and were on our way, again well within an hour. I have no problem recommending Mike and your dealership to my friends and colleagues and as a mater of fact already have given his card to three individuals. This is our first experience with VW and your dealership and look forward to continuing to work with you over the years. More
Dan helped us locate and purchase two cars for our family and was extremely helpful - even delivered our recent purchase ahead of a blizzard! The service at Bernardsville has always been extremely good and and was extremely helpful - even delivered our recent purchase ahead of a blizzard! The service at Bernardsville has always been extremely good and we have always enjoyed a positive experience. Highly recommended. More
The dealership was quick to respond to me and made it painless to get into another vehicle. I did not feel haggled and enjoyed getting into my new Tiguan! They even got me the exact color interior and painless to get into another vehicle. I did not feel haggled and enjoyed getting into my new Tiguan! They even got me the exact color interior and exterior I wanted. I will definitely recommend this dealer to my friends and family who are also VW lovers! More
There were a lot of options in my price range, but I can honestly say that it was your sales team that sealed the deal. Michael's knowledge of the car and going out of his way to ensure we got everything we honestly say that it was your sales team that sealed the deal. Michael's knowledge of the car and going out of his way to ensure we got everything we needed was truly appreciated. We felt comfortable from the minute we walked in, to the minute we drove away. Thank you! More
this was the easiest car purchasing experience ive ever had. i found the car online through edmonds, emailed the dealer and went for a test drive the next day on christmas eve. even though it was a holid had. i found the car online through edmonds, emailed the dealer and went for a test drive the next day on christmas eve. even though it was a holiday i was greeted by very happy, friendly and good spirited people. Mike Boettcher rocks! More
Grabbed the wheel of a new Jetta the other day from Bernardsville VW. Even though it was pre-owned, you would think I was buying something a lot more lavish from the way I was treated. After first cont Bernardsville VW. Even though it was pre-owned, you would think I was buying something a lot more lavish from the way I was treated. After first contacting Heather who was most pleasant...to the sale through Peter who was most competent...ending with Mark who sped me through the registration process, the whole experience was nice and easy. Thank you everyone for giving me the rock star treatment and for sparing me the grueling process of negotiating ridiculous add-ons, such as undercoating, window etching and the like. I would be remiss not to mention the detail shop for making the car look showroom new, as well as the owner himself thanking me for my business. Good old fashioned hospitality...how cool is that! Great job everyone...I'll be back! More
Our overall car buying experience with Bernardsville VW was outstanding. Everyone was very professional. We couldn't have dealt with a better salesperson than Peter Franzoni. He was very friendly, knowle was outstanding. Everyone was very professional. We couldn't have dealt with a better salesperson than Peter Franzoni. He was very friendly, knowledgeable and excellent to deal with. We look forward to dealing with Peter and everyone in Bernardsville VW with our next car purchase and other services. Highly recommend them to everyone. More
This is my fourth car from Bernardsville VW, two reasons my sales person Bill Gaffney and my service advisor Joe Aquilar. Both are outstanding. Bill is always very knowledgeable when making a purchase and my sales person Bill Gaffney and my service advisor Joe Aquilar. Both are outstanding. Bill is always very knowledgeable when making a purchase and Joe does an outstanding job in explaining my service issues. The customer service skills they both provide are fantastic there are a lot of other car options in the area, but because of these two gentlemen I remain faithful to Bernardsville VW. It is a great dealership that the area should be very proud to have. I only have the finest things to say of the dealership. More
By the time I got to Bill and Bernardsville VW I had done my homework and knew exactly what I wanted. The process was very easy. Never dealt with anyone but Bill. Visited once, negotiated final deal via p my homework and knew exactly what I wanted. The process was very easy. Never dealt with anyone but Bill. Visited once, negotiated final deal via phone 4 days later and picked up car 4 days later. Very good experience. I'm hoping my service experience is just as good. More
I am 62 years old and have purchased a lot of cars in the past. For the most part I have found purchasing a car to be a pain and it was rare for me to be a repeat buyer at any dealership (Saturn was an excep past. For the most part I have found purchasing a car to be a pain and it was rare for me to be a repeat buyer at any dealership (Saturn was an exception). My salesperson (Mike Scalfani) was quite responsive to questions and concerns. Both he and the other people I dealt with were friendly, courteous and responsive. Price negotiations can frequently be a game of who lies best but in the case of this dealership That was not the case. I am quite pleased with the treatment I received and would buy another car from this dealership and sales person. More