Paul Miller Volkswagen of Bernardsville
Bernardsville, NJ
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Latest TV advertising for the 2011 Jetta is what brought me into BVW. Exceptional service is what will keep me there. I can not say enough about how Kevin's asssitance helped me make my decision to go wit me into BVW. Exceptional service is what will keep me there. I can not say enough about how Kevin's asssitance helped me make my decision to go with the Jetta. His no pressure sales tactic accompanied by his genuine willingness to take the time to go over the car in detail and test dive made the entire decision making process enjoyable. A pleasantly surprising experience. Aside from Kevin's help I cannot begin to tell you how happy I am with my new car. I was initially concerned about the feel of going from a small SUV to a smaller sedan. Now pleased to report that the roomy interior accompanied by the expansive windows do not leave me with the "closed in feeling" which I had originally feared. The entire car has a "heavy" feel unlike some of the other smaller sedans which I test drove. It really feels like you have something substantial protecting you. Attractive car, smooth ride, great engine pick along with great gas mileage. What more could a girl ask for? More
My experience at Bernardsville VW was great, my sales rep was very nice and very knowledgeable. My sales experience was comfortable and not rushed or felt like it was forced. At no time did I feel pressure was very nice and very knowledgeable. My sales experience was comfortable and not rushed or felt like it was forced. At no time did I feel pressure. I would recommend this dealership and my sales rep to my friends. More
My salesperson responded quickly to my inquriy, which was critical to getting this sale. Michael was polite, patient and did not force anything. He was also well informed of the vehicles features. I was ver critical to getting this sale. Michael was polite, patient and did not force anything. He was also well informed of the vehicles features. I was very pleased with the experience, which was the direct result of dealing with Michael. More
I was highly satisfied with my whole experience at Bernardsville Volkswagen. Mr. Kovacs was very professional and efficient. He was very helpful at all times, explained everything very well, and was v Bernardsville Volkswagen. Mr. Kovacs was very professional and efficient. He was very helpful at all times, explained everything very well, and was very courteous. I had phoned the dealership before my visit with some questions and Mr. Kovacs answered those questions at length so that by the time I arrived at the dealership I had all the information I needed to finalize the purchase. Thank you Mr. Kovacs! More
Kevin was very professional, helpful, knowledgeable, thorough and organized. He made the car buying process easy and comfortable. The only thing we would have changed would be to have 4 and 5 year finan thorough and organized. He made the car buying process easy and comfortable. The only thing we would have changed would be to have 4 and 5 year financing both at 1.99%, but understand that this was out of Keving's hands. More
Michael Sclafani was very nice to me explaining everything about the car, the paper work needed to be submitted and if i have any questions, just call him and he'll be gladly to answer it, even gav everything about the car, the paper work needed to be submitted and if i have any questions, just call him and he'll be gladly to answer it, even gave me his personal number at work so I can call him directly....He called me when the paper work was done and adjusted his schedule so I can pick up the car at the available time I have. He toured me in the dealership to show me what their services were and the lounge and wi-fi connection if ever I have to stay long. Michael called me 3 days after I picked up the car to check if everything is fine and said just give him a call if anything pops out of the ordinary in the dashboard.....He also scheduled me an appointment in 2 weeks to pick up the plate....I was in and out of the dealership in less than 40 minutes..I recommend this dealership to everyone. More
Peter is an extremely congenial and accomodating sales person. He was thorough in explaining the features and benefits of the Eos that my husband and I were interested in buying, and he made sure that I c person. He was thorough in explaining the features and benefits of the Eos that my husband and I were interested in buying, and he made sure that I completely understood and was comfortable with the DSG (a new feature to me). Not only would I recommend that my friends and acquaintances go to Bernardsville VW for their well-maintained stock, I would also recommend Peter for their buying experience! More
Experience was great! Would recommend to friends and family. Kevin was one of the best sales person that I have dealt with at an auto dealership. He made us feel very comfortable through the whole proce family. Kevin was one of the best sales person that I have dealt with at an auto dealership. He made us feel very comfortable through the whole process and he was never pushy or impatient. I would certainly buy other cars here because of the overall experience. More
Jared was very personable and was not pushy to get me to Jared was very personable and was not pushy to get me to buy my Golf TDI at Bernardsville VW. He is very knowledgeable about the car and I was impre Jared was very personable and was not pushy to get me to buy my Golf TDI at Bernardsville VW. He is very knowledgeable about the car and I was impressed with the length of the test drive and explaination of the cars functions as we were driving. After the test drive and talking about the price of the car, my perception of Jared was that he was honest and up front with me on the price of the car and availability. He also made it a point to let me know how Bernardsville VW is different from other VW dealerships and I can personally confirm this as I had visited several other dealers before coming to Bernardville. I would characterize Jared as a down to earth guy and did not come across as a salesman who wanted me to make a commitment before I left, even though I did, because I liked his professionalism and his true concern for my financial situation and what I wanted in the car. More
I have given Bernardsville VW an excellent rating. I have purchased 2 vehicles from Bernardsville VW over the past 4 years. Each time the service by the staff has been excellent. They are very friendl have purchased 2 vehicles from Bernardsville VW over the past 4 years. Each time the service by the staff has been excellent. They are very friendly and helpful. The pricing of the vehicles has been extremely competitive, and their followup with me after the sale has been outstanding. I have taken by cars back to Bernardsville VW for each of my routine services, and have been very pleased their customer service. More