
Paul Miller Volkswagen of Bernardsville
Bernardsville, NJ
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The entire process to find a car for our daughter to lease was great. From Joe in Service who gave suggestions re car model, to Peter in Sales, the experience couldn't have been better. Both Service and lease was great. From Joe in Service who gave suggestions re car model, to Peter in Sales, the experience couldn't have been better. Both Service and Sales at Bville VW are top quality. They don't waste your time, they are extremely professional and never pushy with respect to purchasing a car.This is our 3rd car from this dealership and I wouldn't go to another one for our 4th! You will be in good hands if you do your research ahead of time and ask for Joe in Service and Peter in Sales. More
It was a pleasure going through my lease activity of VW Jetta SEL and Mike is surely one of the friendliest sales persons I have met (I am saying this as I met at least one sales person each from Honda and Jetta SEL and Mike is surely one of the friendliest sales persons I have met (I am saying this as I met at least one sales person each from Honda and Toyota dealers before meeting Mike at VW Bernardsville). My experience with Honda and Toyota dealers were not really great experiences - I was just another customer for them. At VW Bernardsville Mike ensured I get all the right attention and information that I needed to make my decision. Simple gestures make a lot of difference. At Honda and Toyota when the salesmen I met asked for my cell number and I said I dont recollect it they just said its okay, we dont need to have your number. But at VW Bernardsville Mike ensured I call him from my cell so that he can see my number displayed on his phone and noted the number and also wrote it on a small card for my reference and use. (BTW, my cell number was new and I still had not memorized it and thats why I had to tell I dont remember my number :-)). This single gesture was enough and I had made my decision right then as I was convinced I am unique for VW. Rest of the events were just formalities. More
I am a very busy professional whose time is very valuable. I called four separate dealerships in an attempt to quote me a price on a specific VW model and trim package. I told each of the salespeo valuable. I called four separate dealerships in an attempt to quote me a price on a specific VW model and trim package. I told each of the salespeople I contacted that I was committed to purchasing a vehicle by the end of the day. NONE OF THE SALESPEOPLE WOULD GIVE ME A PRICE. The idiotic lack of commitment to a price for the vehicle lost the sale for each of those sales people. Then I contacted Jared Strowbridge from Bernardsville VW. Despite being more than 50 miles from my home, and passing more than 12 VW dealerships along the way, I knew I would purchase the vehicle from Jared because I found him to be knowledgable, intelligent, and honest. Jared was helpful throughout the purchasing process and I will undoubtedly keep his contact information for all of my future vehicle purchases. More
Jared was great. Great follow through and very professional. Jared called when he said he was going to call and took care of everything from my insurance to my license plates. Made buying a Volk professional. Jared called when he said he was going to call and took care of everything from my insurance to my license plates. Made buying a Volkswagen easy. I will definitely come back for another car. More
Awesome experience could not have been better that's why I bought my first vw at this dealer and why I'll be back soon to buy another. Kevin was extremely knowledgeable about the vehicle and went through t I bought my first vw at this dealer and why I'll be back soon to buy another. Kevin was extremely knowledgeable about the vehicle and went through the whole car with us so we knew how to work everything. More
Mike was extremely helpful and knowledgeable. He was attentive and answered all my questions. He also asked me some good questions that helped me make my final decision. Hi manner was friendly and rel attentive and answered all my questions. He also asked me some good questions that helped me make my final decision. Hi manner was friendly and relaxed, and I didn't feel like I was getting a "hard sell". All in all, it was a pleasant experience, and I'd buy a car from him again! More
Greeted promptly, shown car of interest immediately, test drove, had the exact car desired, gave me the deal (very close to the deal) that I wanted without haggling, paperwork and delivery went smoothly, and drove, had the exact car desired, gave me the deal (very close to the deal) that I wanted without haggling, paperwork and delivery went smoothly, and drove off in my fun fun fun car! Dan is an extremely pleasant and helpful sales associate. I really had the best experience buying this car. More
Service was great. Michael did a wonderful job in person and over the phone with the initial info. and follow up. Tiguan is beautiful and runs great. Facility is spotless. Haven't been in for service yet bu and over the phone with the initial info. and follow up. Tiguan is beautiful and runs great. Facility is spotless. Haven't been in for service yet but looks friendly and clean. After initial interest, they didn't bug us with emails and phone calls like other dealers. More
BILL GAFNEY WAS THE BEST CAR SALESMAN I'VE EVER DEALT WITH! I AM A SENIOR CITIZEN AND HAVE NEVER LOOKED FORWARD TO MY NEXT CAR PURCHASE EXPERIENCE.....THIS WAS COMPLETELY DIFFERENT, BILL SAID WHAT HE WITH! I AM A SENIOR CITIZEN AND HAVE NEVER LOOKED FORWARD TO MY NEXT CAR PURCHASE EXPERIENCE.....THIS WAS COMPLETELY DIFFERENT, BILL SAID WHAT HE WAS GOING TO DO, EXPLAINED IN "DETAIL" HOW HE WAS GOING TO DO IT AND IN THE END DELIVERED ON HIS WORD...COMPLETELY! THANKS BILL, MICHAEL FITZPATRICK NEW VERNON, N.J. More
This is my second buying experience with Mike Boettcher. Mike is extremely responsive, knows his product and is easy to deal with. I did not feel pressured and he made the whole experience a pleasure. Mark, Mike is extremely responsive, knows his product and is easy to deal with. I did not feel pressured and he made the whole experience a pleasure. Mark, the finance manager, was also most unlike most I have dealt with in the past at other dealerships. He was quick, thorough and didn't try to sell me a lot of things I didn't need or want. This is my third purchase from BernardsvilleVW. I highly recommend them. More