Paul Miller Volkswagen of Bernardsville

We had a great experience. Michael was friendly, courteous, knowledgable, and a pleasure to deal with. Our expectations were totally met and we highly recommended Bernardsville Volkswagen! courteous, knowledgable, and a pleasure to deal with. Our expectations were totally met and we highly recommended Bernardsville Volkswagen! More

This is a great dealership. I had been searching for my car for a few weeks, as it was not widely available. I had been talking to dealerships left and right, and most left me w/that "sleezy" salesperson t car for a few weeks, as it was not widely available. I had been talking to dealerships left and right, and most left me w/that "sleezy" salesperson type vibe. Maybe 2 or 3 of the places I spoke w/didn't give me that feeling. But the level of service and customer appreciation I felt from Bernardsville was like no other. Upon finding the car on some random auto site, I emailed the dealer right away. And unlike EVERY OTHER PLACE I CONTACTED, Heather responded to my email in LESS THAN 5 MINUTES. WOW!!! We practically had an entire conversation over email in less than the amount of time it took for any other dealer to just get back to my first email. I finally called her later that night, and she placed me in contact w/Kevin. Kevin was very friendly, helpful, and straightforward. The amount of time he spent w/me was, IMO, pretty crazy. He was so unbelievably helpful. We went over everything possible. He has even contacted me a few times post sale to see how I was, what I still felt about the car, and to see if he could help me in anyway possible. And he has. He has still been there to answer questions I may have. When I went back to pick up my plates, he pretty much dropped everything he was doing to just come out and put my plates on for me. AMAZING. The people at this dealership have been amazing, and again, IMO, BAR NONE. I would highly suggest Bernardsville Volkswagen to ANYONE looking for a new or used car for just their staff ALONE. Thank you Heather, Kevin, Mark & the rest of the Bernardsville team for helping me get into my new GTI. The drive up there was worth the time. Take care; C.H. More

Mike M Boettcher provided great service and i would definitely recommend this type of service to friends and co-worker. the process from start to finish was really a satisfactory experience. definitely recommend this type of service to friends and co-worker. the process from start to finish was really a satisfactory experience. More

I had looked around at quite a few dealerships and driven a few different cars and found this dealership to be very friendly and professional. a few different cars and found this dealership to be very friendly and professional. More

It was an enjoyable experience to work with Jared and lease my second VW through him and Bernardsville VW. Jared was always responsive in a timely fashion with any questions that I had. I look forward lease my second VW through him and Bernardsville VW. Jared was always responsive in a timely fashion with any questions that I had. I look forward to working again with him in the future. More

I was looking for VW dealerships that were able to offer the 2012 GTI, two-door manual transmission in the base package. I shopped around and spoke with a variety of salespeople at different delearships, an the 2012 GTI, two-door manual transmission in the base package. I shopped around and spoke with a variety of salespeople at different delearships, and I was immediately put at ease when I spoke with Bill Gaffney of Bernardsville. I normally am on the defensive with car salesmen, but Bill allowed me to feel as though he would be able to do his job without putting me at a disadvantage. I normally feel that these two concepts are mutually exclusive, so this was a relief. Everyone at the delearship was extremely helpful and professional, and they made me feel that I was not being led astray by buying through them. Now, I have my GTI, I love the car and I truly feel supported and know that they wont dissappear if I have a question. I will absolutely recommend Bernardsville, VW to anyone in the market for a VW. Bill Gaffney is a consummate professional. Regards, Eric Fuerstein More

Dealing with Bernardsville VW was by far the most pleasurable car-buying experience I have had. My sales consultant Mike Sclafani was great, very friendly, knowledgeable, and helpful. Even though I pleasurable car-buying experience I have had. My sales consultant Mike Sclafani was great, very friendly, knowledgeable, and helpful. Even though I live closer to the Rockaway VW dealership, I will definitely go back to Bernardsville, totally worth the extra distance. And I will definitely recommend this dealership to others. More

I enjoyed this dealership and the representative I dealt with because they were honest and helpful. They answered all my needs and were very punctual. with because they were honest and helpful. They answered all my needs and were very punctual. More

Easiest car purchase to date! Was greeted promptly, very professional sales staff. They where able to answer all my questions concerns. I think I was there a total of an hour. In and ou service. Will defini professional sales staff. They where able to answer all my questions concerns. I think I was there a total of an hour. In and ou service. Will definitely recommend! More

Mark the manager and Jesse the salesman were very help[ful.They answered all of our questions and explained the safety ,the warranty ,the efficiciency and features our GTI has. They made buying our help[ful.They answered all of our questions and explained the safety ,the warranty ,the efficiciency and features our GTI has. They made buying our car an enjoyable experience.They follow through and deliver.I would highly recommend this dealership for exceptional customer service, education and ease. More