Paul Miller Volkswagen of Bernardsville

My experience began with Heather who answered the phone in a very warm and welcoming manner. Heather transferred me to Jesse in sales. Working with Jesse has been wonderful. Jesse is knowledgeable, profess in a very warm and welcoming manner. Heather transferred me to Jesse in sales. Working with Jesse has been wonderful. Jesse is knowledgeable, professional, thorough, conscientious and very polite. He was also very patient with me in explaining how everything worked in my new car. Marc in finance was efficient, helpful and kind. Overall, my buying experience has been a positive one. I have already referred friends to Bernardsville Volkswagen and will continue to do so. More

This was my first time visiting Bernardsville VW. I had a great experience purchasing my certified Tiguan with Michael Sclafani. He was very honest, friendly and courteous. I was able to get a great deal too great experience purchasing my certified Tiguan with Michael Sclafani. He was very honest, friendly and courteous. I was able to get a great deal too. When I went to pick up the vehicle Michael went over everything with me. He saw that one spot in the car was not vacuumed to his standards and he went out and did this himself! This is commendable customer service. I would highly recommend this dealership. More

Easy sales process, responsive sales person, and came in with attractive pricing versus others I was looking at. Also convenient to where I live for servicing with attractive pricing versus others I was looking at. Also convenient to where I live for servicing More

This dealership stole my deposit of $750.00 and would not work with me to settle this botched transaction. The sales manager told me rudely "Your not getting your deposit back!". This happened because i de work with me to settle this botched transaction. The sales manager told me rudely "Your not getting your deposit back!". This happened because i decided not to wait until february 2012 for a car ordered in november 2011. Please look at their other negative customer review on google before shopping there. Avoid this dealership! More

Peter is a lovely person and he has passion for the cars he is selling. He (and Mark) made my first ever new car purchase easy. I am happy about the price and the car. he is selling. He (and Mark) made my first ever new car purchase easy. I am happy about the price and the car. More

Jesse was very patient and accomodating contributing to a GREAT experiece for us. He made the whole transaction pain free and gave us the deal that we wanted. This is our 3rd car from this dealer. We keep GREAT experiece for us. He made the whole transaction pain free and gave us the deal that we wanted. This is our 3rd car from this dealer. We keep coming back because of the deals they offer, the great sales staff and especially because we've always had a great experience with their service department. Overall their customer service is top notch. More

Dear Bernardsville VW dealership: I'd like to Dear Bernardsville VW dealership: I'd like to compliment one of your employees, Mike sclafani, for the excellent service he provided me last week a Dear Bernardsville VW dealership: I'd like to compliment one of your employees, Mike sclafani, for the excellent service he provided me last week and beyond. Mr. Sclafani stayed in touch and was honest and very helpful, during my experience with him and others. I'm really pleased with the service I receive at your branch. However, Mr. Scla fani's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with this Auto dealership for years to come, as your dealership support for veterans, is second to none and would recommend you to all veterans, looking for some great services, deals, customer satisfaction and honesty. Again, thanks to the whole team and staff, for such a great experience. Sincerely, Patrick Jean More

Jesse was awesome! He went through the feature of the car during the initial meeting, the test drive, and at the time of purchase. He answered every question before I even asked. He was always one step ahead during the initial meeting, the test drive, and at the time of purchase. He answered every question before I even asked. He was always one step ahead of me. More

I always heard this dealership was tops, but having experienced it first hand I only have good things to say about them. My salesman, Jared, was very professional, friendly and made my leasing experie experienced it first hand I only have good things to say about them. My salesman, Jared, was very professional, friendly and made my leasing experience wonderful!! Mark, the financial guru was also very friendly and professional. I look forward to many more years working with this dealership. My top ratings are simply based on my experience with this fine team! More

My wife and I have always thougth about purchasing an SUV, but never considered VW. We'd looks at a number of different models prior to walking into the Bernadsville VW. We were met by Jared Strowbrid SUV, but never considered VW. We'd looks at a number of different models prior to walking into the Bernadsville VW. We were met by Jared Strowbridge. He was absolutely friendly, patient and extremely knowledgable. He did not pressure us and was an absolute wealth of knowledge. Jared wored with us, and we ended up getting the 2012 Tiguan. Jared was very supportive throughout the process. I would definitely recommend VW and they can expect my future business. More