Paul Miller Volkswagen of Bernardsville

Donald Haines Just made my life so much easier... He understood my needs and situation and made it a seamless simple process and it was a pleasure to buy from him. Just made my life so much easier... He understood my needs and situation and made it a seamless simple process and it was a pleasure to buy from him. Going to recommend a couple friends talk to him as well!! More

Thank you SO much! Everyone at this dealership did their very best to make us happy when we ran into a little problem with our VW Bug. Andrea & Jamie bent over backward Everyone at this dealership did their very best to make us happy when we ran into a little problem with our VW Bug. Andrea & Jamie bent over backwards to shuttle loaner cars to us, Bill reached out to the VW's Regional Office to address our concerns, and Michael did an excellent job putting together our deal for an adorable NEW Beetle Convertible. We even had the opportunity to deal with Mr. Miller himself. He was kind, thoughtful, and wanted to make sure we were happy when we walked out the door. This dealership is the real-deal. They made what seemed like an impossible situation right for us and made a friend for life in the process. Don't go anywhere else! Thanks, Paul Miller VW! More

Service appointment Very pleased with the customer service I received. Everything went well, employees that helped me were courteous. I would get my car serviced there a Very pleased with the customer service I received. Everything went well, employees that helped me were courteous. I would get my car serviced there again. More

Attentive service, fine selection We very much appreciate our buying experience at Paul Miller VW. Peter showed us a number of cars and took us out in several of them, and really help We very much appreciate our buying experience at Paul Miller VW. Peter showed us a number of cars and took us out in several of them, and really helped us understand the features and benefits of each. We finally made a selection and could not be happier with our Jetta. More

Outstanding Service provided by Mike Scalfani We leased a 2014 VW EOS from Mike Scalfani, after expiration of the lease on our 2010 VW EOS. We negotiated the lease with Michael while we were stil We leased a 2014 VW EOS from Mike Scalfani, after expiration of the lease on our 2010 VW EOS. We negotiated the lease with Michael while we were still living in Florida. He arranged to have the car ready upon our arrival in New Jersey, where we spend the summer months, and to have the car registered in Florida. We turned in the 2010 lease car at a Florida dealership before coming north. We could have taken a new lease in Florida. However, we waited to lease in New Jersey because of the positive experience we had with Mike when we took the 2010 lease at Bernardsville VW. Mike is highly professional, competent and a credit to Paul Miller VW. Gerry and Karen Lahn More

last minute service car was not running properly the night before. was able to bring the car in next morning without an apppointment and had the car fixed by end of day. car was not running properly the night before. was able to bring the car in next morning without an apppointment and had the car fixed by end of day. Thanks! More

Great Service I came in for service had been having trouble with another VW dealer I was concerned as to the bill Mr Walker came out of his office and helped me exp I came in for service had been having trouble with another VW dealer I was concerned as to the bill Mr Walker came out of his office and helped me explained everything to me completely very nice , I will only use Paul Miller from now on. More

Nice Deal The sales persons were very nice and friendly and nice, the deal was real. It was so good I travel over 90 miles. I think that the car should have bee The sales persons were very nice and friendly and nice, the deal was real. It was so good I travel over 90 miles. I think that the car should have been cleaner inside. The deal was nice so I will not complain. The price was worth it. I was not there that long less than 2 hours. More

Questionable Business Practices 15 years a VW customer, I found this dealership the most uncooperative with a monumental lack of customer loyalty. Be very careful. Write everything d 15 years a VW customer, I found this dealership the most uncooperative with a monumental lack of customer loyalty. Be very careful. Write everything down, because they due have a practice of denying any claims. Car options claimed on the CC Executive I leased were never installed or available on this car. True, buyer beware, but with 15 years of history I expected more, and with all the options claimed I would have to spend 5 hours at the dealership going over them all. Mr. Miller ( Paul Millers son ) gave me lots of lip service, but no resolution to my problems. With 200 miles on the car, I asked to please take the car back for my total refund, and was told they were not the company that hold the lease agreement, so they could do nothing about it. The car itself is a great car, BUT, go to another dealership. More

Extremely rude customer service (Joe Fallivene). Paul Miller broke my window track and they refuse to fix it. Now my window won't shut all the way. They also did an oil change and left a metal sheet lo Miller broke my window track and they refuse to fix it. Now my window won't shut all the way. They also did an oil change and left a metal sheet loose which was clanging around until I got it fixed at another dealer. Joe will tell his customers to "please give him all 10s" on the electronic surveys. I was not sent a survey because I was not happy with my experience and they do not appreciate honest answers. More