Paul Miller Volkswagen of Bernardsville

purchase of 2015 Tiguan My salesman, Domingo Iglesias, was very knowledgeable about the vehicle I was interested in, the 2015 Tiquan, and allowed me to test a number of vehic My salesman, Domingo Iglesias, was very knowledgeable about the vehicle I was interested in, the 2015 Tiquan, and allowed me to test a number of vehicles. At delivery he thoroughly explained the vehicle's features to me and my son, who will be the primary driver. He also introduced us to the Service staff. In addition, there was no pressure from any of the dealership representatives I dealt with to purchase additional pachages. I was very pleased with my experience. More

Great Dealer! I traveled 30 miles as I was interested in the E-Golf. No one locally either had one to view or knew much about it. I was very satisfied with the sale I traveled 30 miles as I was interested in the E-Golf. No one locally either had one to view or knew much about it. I was very satisfied with the salesmanship, the great price with both my trade in as well as purchasing my new car. Very accommodating in every aspect of the sales, financing and service dept. I would highly recommend the dealership. It was well worth the trip. See Michael Sclafani very knowledgable of his products. Alane More

Great experience Very friendly staff who helped me through the process of buying a new car. The salesmen and other staff worked hard to make sure I was happy and got Very friendly staff who helped me through the process of buying a new car. The salesmen and other staff worked hard to make sure I was happy and got the right price. More

The Best Dealership First, I would like to extend my deepest apology to Jeff Brandon and Darrel Bernards for misjudging them in my previous review dated June 22, 2015 in First, I would like to extend my deepest apology to Jeff Brandon and Darrel Bernards for misjudging them in my previous review dated June 22, 2015 in regards with purchasing a 2009 Dodge Journey from Paul Miller Volkswagen in Bernardsville, NJ. The vehicle was problematic right from the beginning. However, Darrel and Jeff were very courteous to take the vehicle back even though I purchased the vehicle under “AS IS” condition and waived all types of warranties that I was offered. When I took the car back to the dealership to install the license plates about a week after purchasing it, the vehicle died right in the parking lot and did not start. Even though, the dealership had no obligation to repair the vehicle at no cost, both gentlemen came outside and called the technicians to start the vehicle. They tried and worked diligently to fix the car. But, their attempt was unsuccessful and the car did not turn on. Then, they offered a great deal on a 2015 Volkswagen Jetta to credit me the cost of the Dodge toward the cost of the Jetta. Since it was almost at the end of the business day, we did not complete the transaction. I left the car at the dealership and Jeff drove me home in his personal vehicle. The next day, I went back to the dealership, completed the transaction and drove my new Jetta home. I am hoping that Mr. Miller reads this review to realize that Jeff and Darrell are among of his best and most dedicated sales associates and managers. Paul Miller Volkswagen is the best because of employees like Jeff and Darrel More

Paul Miller team don't even know you after they sold the Car I purchased a 2009 Dodge Journey on 6/18/2015. They promised to flush the vehicle Transmission Fluid prior to finalize the sale upon picking up the c I purchased a 2009 Dodge Journey on 6/18/2015. They promised to flush the vehicle Transmission Fluid prior to finalize the sale upon picking up the car. However, after i signed the documents, I noticed that this service is not listed. I have called the dealership several times and left numerous messages to speak to Jeff Brandon, the sales person, Darrel, the floor Manager, and James Walker, the Service Department Manager, just to find out whether the Trans Fluid has been flushed or not. No one even gave me the courtesy to return my calls. Also, I have discovered a lot of problems with the vehicle after I picked it up. They use nothing but the cheap salesmanship tricks" Oh it is a very good car, buy it” just to sell you the vehicle. After that, they don't even know you. DO NOT PURCHASE ANY VEHICLES FROM THIS DEALERSHIP. You will regret More

Very satisfied We were very happy with the entire staff especially used car sales manager Darryl And Barry and Michael for their knowledge and time they took to exp We were very happy with the entire staff especially used car sales manager Darryl And Barry and Michael for their knowledge and time they took to explain the differences of the Jetta models I don't know who john Oliver is but it would not let me advance the survey without checking his name I worked with the people I have mentioned above Thank you for a great car at a wonderful price with good relationships Randy Aronoff More

Great shopping experience Found the car we wanted and got the car for the price we wanted! Salesman was very helpful and knowledgeable. The car was beautifully detailed when Found the car we wanted and got the car for the price we wanted! Salesman was very helpful and knowledgeable. The car was beautifully detailed when we returned to finalize our purchase. More

Great Sales but Poor Service Center Could be the worsrt service department I have ever dealt with. The sales experience was great and easy. I bought a '13 GLI and the sales staff was e Could be the worsrt service department I have ever dealt with. The sales experience was great and easy. I bought a '13 GLI and the sales staff was exceptional. Everything was great until you have to deal with the service area. Long story short, I had interior rattles, they have tried 4 times to fix it under warranty but could not. In the time that they were "fixing" my car they also bent my trunk and swirled the paint during one of the complimentary car washes. It was so bad that they had to have the car professionally detailed to try to repair the damage. Now my car is rattling again but when I call the service area, they screen my calls, send me to voicemail and never call me back. If your car is a lease and you dont really care about it then by all means, go get your car serviced there but if you care about your car, trust me and go to any other dealer. Save yourself the aggrevation of their incompetence. More

Informed, helpful and direct - no messing around I went into test drive a Golf R, which are bit hard to locate. Jeff was very helpful in answering my questions and a pleasure to work with. Some dea I went into test drive a Golf R, which are bit hard to locate. Jeff was very helpful in answering my questions and a pleasure to work with. Some dealers would take advantage of a model's rarity and there was none of that. Just the opposite. This is our second VW and I suspect we'll be getting our third from Jeff and Paul Miller when the time comes. Tom P. More

Recent Buyer of Jetta from Paul Miller Overall a great experience. The car runs great so far, Michael gave me extra time to go over every form and its meaning with the family, and Peter wa Overall a great experience. The car runs great so far, Michael gave me extra time to go over every form and its meaning with the family, and Peter walked me through just about all the features of the car on the lot. I look forward to interacting with them on a regular basis. More