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Paul Miller Toyota of West Caldwell
West Caldwell, NJ
744 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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744 Reviews of Paul Miller Toyota of West Caldwell
June 26, 2018
Satisfied customer Matt -- my service rep -- is always polite, professional and knowledgeable. He honors deadlines and quotes. Does an excellent job of explaining compli Matt -- my service rep -- is always polite, professional and knowledgeable. He honors deadlines and quotes. Does an excellent job of explaining complicated mechanics so they are understandable. Outstanding problem skills. More
by Wendy
Employees Worked With
Matt McConnell
June 25, 2018
Great customer service Great service and the sale associate work with you to help meet your needs. Lexi was so helpful, patient and friendly. Would highly recommend her. Great service and the sale associate work with you to help meet your needs. Lexi was so helpful, patient and friendly. Would highly recommend her. More
by Cynthia14
Employees Worked With
Lexi Peluso
June 23, 2018
Great service I always feel advisors have my best interest. Never feel ripped off with service. Had a bad service from another Toyota dealer with my Scion xb I always feel advisors have my best interest. Never feel ripped off with service. Had a bad service from another Toyota dealer with my Scion xb More
by Nick
Employees Worked With
Ernie Dix
June 17, 2018
speedy satisfactory service! I arrived without an appointment and to my surprise, Kimberly Robinson took my car in for s look see and when it was obvious that a part needed to be I arrived without an appointment and to my surprise, Kimberly Robinson took my car in for s look see and when it was obvious that a part needed to be ordered, she put me in a loaner car! My car was ready the same evening, although I picked it up early the next day. All work was explained to me, and it was completed in s very satisfactory manner. Miller Toyota has the best service of any dealership I have ever dealt with! More
by Swannma
Employees Worked With
Kimberly Robinson
June 13, 2018
Great Experience Anthony Azzati was the best salesman I have ever dealt with at this dealership and I have been here many times. He is professional, conscientious and Anthony Azzati was the best salesman I have ever dealt with at this dealership and I have been here many times. He is professional, conscientious and works hard to make sure his customer is happy! I will recommend Anthony to friends and family. He was patient, knowledgeable, and most importantly he made me feel like he understood me and what I needed. He communicated well and efficiently with me during the whole process! Also,,, I love this RAV,, it's my third RAV and I could not be happier!!! More
by AA
Employees Worked With
Anthony Azzati-Dave (finance)-, Mike Racioppi
June 08, 2018
Great service Very pleased with the entire experience Very knowable caring stuff All recommended services were explained A wait time was very short It took a Very pleased with the entire experience Very knowable caring stuff All recommended services were explained A wait time was very short It took about 20 minutes More
by Ralph
Employees Worked With
Thruman Roberts
June 07, 2018
Smooth uncomplicated process Alan did a great job showing the car and Mike was a true professional....I'm a happy camper! Would send anyone here with no hesitation! Alan did a great job showing the car and Mike was a true professional....I'm a happy camper! Would send anyone here with no hesitation! More
by Robr
Employees Worked With
Mike Racioppi
June 07, 2018
Excellent! Matt is an exceptional representative of yr company! He was helpful, knowledgeable, affable and eager to explain services rendered. And, for the 2d t Matt is an exceptional representative of yr company! He was helpful, knowledgeable, affable and eager to explain services rendered. And, for the 2d time, he DIDN’T laugh at me when I asked him to reset one of the dashboard displays!!! More
by Jill
Employees Worked With
Matt Grilli (I think last name)
May 19, 2018
Recent service. I was taken care of promptly upon arrival for my appointment and also driven a short distance by courtesy driver so I could eat breakfast at a nearby I was taken care of promptly upon arrival for my appointment and also driven a short distance by courtesy driver so I could eat breakfast at a nearby diner. Routine service was done for 20,000 mile check up at 18,000 miles. The car is 2 years old. Only thing that wasn’t addressed was my comment that my car rolls back when accelerating after being stopped at a light on a hill. Suggestions were made for how to handle the situation, which I am already doing. But what if a car is too close behind me and the road is slick? I am not comfortable with this problem. It doesn’t happen with my husband’s car which is an Acura RDX. I like my Siennas; this is my fourth one, but I wish this weren’t a problem. More
by Noreen McManus
Employees Worked With
Matthew Grilli
April 27, 2018
Very puzzling Took my Landcrusier August 2017 to check brakes. Was told I needed pads which were replaced. Supposedly rotors and calipers were ok. Then In April 2 Took my Landcrusier August 2017 to check brakes. Was told I needed pads which were replaced. Supposedly rotors and calipers were ok. Then In April 2018 my brakes would not work. Noticed leaking oil from right front wheel well. Had car towed to service center. Was told that I needed new lines, rotors and calipers. How come rotors and calipers were fine eight months earlier and are now bad. Plus I have a feeling that they damaged line when they replaced pads last August. I think they are a SHAM...... More
by Archie
Employees Worked With
John in service
