Paul Miller Toyota of West Caldwell

First and foremost, I want to thank the Toyota dealership in West Caldwell. My experience, from the moment I walked through the door to the negotiation and signing process, was incredibly positive. I’ve visi in West Caldwell. My experience, from the moment I walked through the door to the negotiation and signing process, was incredibly positive. I’ve visited other Toyota dealerships in the area, but all I encountered was negative, aggressive treatment, without anyone taking the time to understand who I am. However, that was not the case at West Caldwell. Marvin greeted me warmly from the start and handled my inquiry with care. We sat down together, and he worked with me throughout the negotiation process with an outstanding attitude. Even the sales managers and finance team were excellent, going above and beyond to secure the best loan rate for my situation. This all reflects the strength of a great team that knows how to properly welcome customers, making them feel like family. I highly recommend visiting this dealership and speaking with Marvin Garcia who will take care of you from the start—this is the right family who will treat you like their own. More

An amazing day at the Toyota Caldwell . pleasant sales people who work there with their outstanding service performance. Allen was so knowledgeable on the suv I decided to lease. It’s been pleasant sales people who work there with their outstanding service performance. Allen was so knowledgeable on the suv I decided to lease. It’s been 10 years of leasing Toyotas at that specific location, Caldwell New Jersey and I love it, the loyalty I have for this location, for the vehicle of Toyota I drive. Thank you very much for the wonderful experience I had with Toyota and with Allen and the rest of the employees. Thank you More

Our sales representative was Alan he was excellent & will use him in future & recommend him to friends & family use him in future & recommend him to friends & family More

Very pleased with attention and service at this dealership thank you very much likely to recommend. dealership thank you very much likely to recommend. More

I like it and I was treated with respect. I will come back again when needed. I will come back again when needed. More

Very professional. I found the car I wanted! Great location. Great coffee in the waiting room area. I found the car I wanted! Great location. Great coffee in the waiting room area. More

Great, courteous staff, great vehicle service & delicious coffee too. As you wait, you can relax in a comfortable sitting area, gesb a snack out the vending machine or watch television. coffee too. As you wait, you can relax in a comfortable sitting area, gesb a snack out the vending machine or watch television. More

Professionalism and kind person. Thank you for a very well done job on my car! I would like to recommend all my friends to this office in general and to Chris in particular! Thank you for a very well done job on my car! I would like to recommend all my friends to this office in general and to Chris in particular! More

They were very understanding when I had to cancel first appointment. Today they took time to figure out what was the problem with my car. appointment. Today they took time to figure out what was the problem with my car. More

Service department desk guys are helpful and provide excellent customer service. However, even with an appointment, It took almost 3 hours for an oil change and front end alignment. excellent customer service. However, even with an appointment, It took almost 3 hours for an oil change and front end alignment. More