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Paul Miller Toyota of West Caldwell
West Caldwell, NJ
751 Reviews
Whether you've visited our West Caldwell showroom before or you're exploring our dealership for the first time, we welcome you to learn more about who we are and what we have to offer. Paul Miller Toyota is a part of the Paul Miller Auto Group with roots in the NJ area since 1976. Paul Miller Toyota was added to the family in 2015 and has since provided West Caldwell area drivers with an excellent array of new Toyota cars, trucks, and SUVs. Drivers will also find a certified Toyota service center, many Paul Miller Certified used vehicles, and a knowledgeable team of Toyota financing experts. Take a closer look at our Paul Miller Toyota or stop by our West Caldwell showroom today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 751 reviews
December 29, 2025
I am very pleased with working with Sergio. He’s a great employee and I would highly recommend him. He’s a great employee and I would highly recommend him. More
by debbienisivo53
Employees Worked With
December 21, 2025
The new service department is amazing! I was so pleased with my service advisor Kevin Regan. He was so informative and knowledgeable. He is truly a great asset to your company. Thank you I was so pleased with my service advisor Kevin Regan. He was so informative and knowledgeable. He is truly a great asset to your company. Thank you More
by katvec46
Employees Worked With
Kevin Regan
December 04, 2025
Efficient, no frills service. Communication was clear so you know exactly what to expect. Happy to continue to service my car at Paul Miller Toyota of West Caldwell for as long as Communication was clear so you know exactly what to expect. Happy to continue to service my car at Paul Miller Toyota of West Caldwell for as long as I have it. More
by Liz
Employees Worked With
Bryan Provost
November 26, 2025
Always clean and courteous. Sends a video of what needs work.clean the car/wash before returning. Sends a video of what needs work.clean the car/wash before returning. More
by Rprcs
Employees Worked With
November 21, 2025
We had an outstanding experience at this dealership, thanks largely to the incredible customer service provided by our sales rep, Umair. He was attentive without being pushy, taking the time to understa thanks largely to the incredible customer service provided by our sales rep, Umair. He was attentive without being pushy, taking the time to understand exactly what we needed and answer every question with patience and clarity. His kindness made the entire process feel comfortable and stress-free, and his expertise was evident in the way he explained the different model options and features. He genuinely cared about helping us find the right car rather than just making a sale. He guided us through each step with honesty and professionalism, making the entire experience enjoyable from start to finish. We highly recommend Paul Miller Toyota—and especially Umair—to anyone looking for exceptional service and a smooth car-buying experience. More
by Manuel.F
Employees Worked With
Umair Khan
November 20, 2025
I have gone to this dealership and the previous dealership for 25 year's. I have always been treated well. Sergio was my service rep this time and has been in the past. He is professional and frien dealership for 25 year's. I have always been treated well. Sergio was my service rep this time and has been in the past. He is professional and friendly. He answered all my questions without hesitation. This is the first time at the new service center and find it to be a very comfortable experience during my service. More
by Charlie A.
Employees Worked With
Sergio
November 07, 2025
Kelsey was very helpful and professional As well as all the other staff members that helped us with the service of our 2019 Tacoma the other staff members that helped us with the service of our 2019 Tacoma More
by msflinn
November 03, 2025
Its just beyond our expectations and we gladly recommend it to friends and family ! Keep up the good work! it to friends and family ! Keep up the good work! More
by tom_sung
Employees Worked With
October 28, 2025
Excellent service by this dealership. I should Visit next time. Thank you a lot of it. I should Visit next time. Thank you a lot of it. More
by Walterslin
