Paul Miller Honda of West Caldwell

Treated fairly and not lied to at any point and time. Would definitely go back and deal him again and recommend to other people very nice guy! Would definitely go back and deal him again and recommend to other people very nice guy! More

Frank was very nice and personable. Easy to deal with and no pressure. I got the car I wanted in the color I wanted, a CRV. This was the third car I have bought from this dealership, but Frank was the and no pressure. I got the car I wanted in the color I wanted, a CRV. This was the third car I have bought from this dealership, but Frank was the best salesman I have had by far. More

This was my very first experience leasing a car, and I was understandably nervous. I was especially concerned that I would not be treated fairly as a woman. Lou Gentile and Paul Miller Honda exceeded all was understandably nervous. I was especially concerned that I would not be treated fairly as a woman. Lou Gentile and Paul Miller Honda exceeded all of my expectations! I felt Lou listened to my needs very attentively and zeroed in straight away on the car that would be perfect for me (the Civic HF which I love!). Lou was very knowledgeable about the car's features and was extremely patient in explaining them to me. He made it very clear that he and the the rest of the team would be available to answer any questions in the future. I have spoken to Lou a number of times since and it is always a pleasure! I HIGHLY recommend this dealership! More

Our experience with Paul Miller Honda was by far the BEST car buying experience we've had, in more than 30 years of car buying. From Alex Hidalgo's prompt and engaging response to our request for an interne car buying experience we've had, in more than 30 years of car buying. From Alex Hidalgo's prompt and engaging response to our request for an internet quote, to Leo Santos' personable and knowledgeable treatment of us in the showroom, the entire process was seamless, enjoyable, and trouble-free. Not to mention the great deal we got on a 2012 Odyssey Touring. No high pressure sales; the price we were quoted over the internet was the price we paid. We definitely would recommend Paul Miller Honda to anyone looking to purchase a Honda in northern NJ. More

We recently got our Honda Pilot Touring edition from Paul Miller, working first with Ashley on a pre-visit quote/availability and then with Frank to test drive the car and complete the final sale. Having Miller, working first with Ashley on a pre-visit quote/availability and then with Frank to test drive the car and complete the final sale. Having worked with few other dealerships around the area prior to coming here, I must say I was pleasantly surprised with my entire buying experience - Ashley was prompt to respond back (even on her day off) to all my queries and Frank patiently provided all the details we needed without getting pushy to make a quick deal. There were no gimmicks,no last moment surprises - we were clear on what we wanted and Frank was appreciative of our time to get us exactly that. He took the time explaining the car features and detailing it to our satisfaction before it left the place. We came back a happy camper. Keep up the good work, Frank! For anyone looking for a Honda in Central/North Jersey, I would recommend this place definitely be on your top 3 list. They value your business, offer competitive pricing and the entire team is a pleasure to work with. Hope we have equally good experience with their after-sales servicing; will find out in due time. More

I needed a new car right away since I just took a new job. Lou helped me quickly decided on a Honda Accord which was perfect for my needs and great on gas. There was no pressure and most of the paperwork job. Lou helped me quickly decided on a Honda Accord which was perfect for my needs and great on gas. There was no pressure and most of the paperwork was done over the phone and ready for me when I picked up the car. I got a great deal and Lou was a pleasure to work with. More

Moving to NJ from NYC, we found ourselves in the situation where we HAD to buy a car. Based on reviews we had read, we knew we wanted a HONDA. We had visited some other area Honda Dealerships, wit situation where we HAD to buy a car. Based on reviews we had read, we knew we wanted a HONDA. We had visited some other area Honda Dealerships, with the intent on buying a CR-V, we later selected the FIT. As soon as we walked in to Paul Miller Honda, we thought, "This is a FUN PLACE!" From the Liberace chandeliers to the free candy on the sales floor, we knew this would be a different experience than any other we had experienced. Lou Gentile was the sales person who approached us. He is very personable and gave us our space to "play around". He took us out in the CR-V and then the FIT. He helped us to figure out that the FIT was the better choice for us to go with. Lou worked really hard to match our budget and I believe we all walked away from the transaction satisfied. Lou continues to stay in touch with us on a personal basis, he sends us birthday wishes every year and even offered up some theater tickets last year that he was not going to use. The Service Department is very pleasant to work with, although we have not needed to go in for any repair work (simply using it for standard service). Just last week, I happily recommended the FIT to my neighbor and suggested that they work with Lou at Paul Miller Honda. We will definitely be buying our next car from Lou at Paul Miller Honda... great, Great, GREAT all around!! A++ !! Harry Klein & David Moore More

My buying experience with Frank Racanati was excellent. There were no hassles, no surprises. Frank kept me informed throughout the process, and I got exactly what I wanted. Frank is extremely customer-f There were no hassles, no surprises. Frank kept me informed throughout the process, and I got exactly what I wanted. Frank is extremely customer-focused and makes the car purchasing experience a pleasure. I would recommend him to my friends and family and hope he's there in two years when I'll be ready for a new Honda. Thank you! More

Paul Miller Honda is a first-class car dealership. My experience there was nothing but a pleasure. Everyone I encountered was courteous & friendly, every time I visited the dealership. I have not purch experience there was nothing but a pleasure. Everyone I encountered was courteous & friendly, every time I visited the dealership. I have not purchased a car in 14 years, so buying a car was a new experience. Jose Velasquez showed me every car that I wanted to see. He is extremely knowledgeable, and explained all the details to me. He was very patient, and was especially helpful when I decided on a different car prior to making a purchase. Justin Gervasio was also great - he was very kind, and made sure I was satisfied with my purchase. I highly recommend Paul Miller Honda for a new or used car purchase. More

When we were in the market to replace our Dodge Caravan we visited Paul Miller Honda to get some information and compare prices. Lou Gentile met us as we entered the showroom. He was very friendly. He s we visited Paul Miller Honda to get some information and compare prices. Lou Gentile met us as we entered the showroom. He was very friendly. He showed us several Odyssey models. He was very knowledgeable about the vehicle. He answered all our questions. When we picked up the van he showed us how to us all the "bells and whistles". By the end of our experience we were exchanging family recipes and chatting about family vacations. Overall, Lou's easygoing nature and knowledge about Honda made our car buying experience very pleasant. More