Paul Miller Honda of West Caldwell

Due to the impact of Sandy, my car was flooded. I had such a positive experience getting my initial car from this dealer so I knew this was exactly where I would come again. Lou was great and he was so v such a positive experience getting my initial car from this dealer so I knew this was exactly where I would come again. Lou was great and he was so very helpful. He even came to pick me up from Jersey City! I believe that is definitely above and beyond. I would definitely recommend Lou to anyone in the market for a car. The process was also so fast and easy. More

I went into the dealership with my fiance looking for a Honda Pilot for her and possibly a new Accord for myself. I was unsure whether or not the numbers would work out for either of us. We had a tight b Honda Pilot for her and possibly a new Accord for myself. I was unsure whether or not the numbers would work out for either of us. We had a tight budget. Lou was fantastic. He took his time with each of us and showed us everything we could possible be interested in. He was thorough. He took the time to understand our needs, our wants, and our constraints. Then, he found her a better car than she could have hoped for and got me in to the new car I didn't think was possible. The whole dealership was filled with pleasant competent people who all worked together to make this car buying experience comfortable. I've had my car for a month now and the dealership has been great (Lou especially) in following up and making sure everything is perfect. I'm sending friends and family to Lou. The dealership was a 45 minute drive for us but came highly recommended. I'll make that same recommendation to you. Go see Lou! More

We got a 2012 honda odessy, our sales rep was melvin. This was one of our best car purchasing experince. Melvin wasnt your typical car sale person, price was fair, none of the typical dealer taactics. This was one of our best car purchasing experince. Melvin wasnt your typical car sale person, price was fair, none of the typical dealer taactics. We were able to leave with car within couple of hours, seamless, hassel free. Melvin was excellent with his follow ups on plates, after purchase making sure that we understood all the features of the car. We drove 35 minutes out of our way skipping all our local dealer based on dealer ratings and it was worth it.. If you are looking to purchase a honda, this dealer is highly recommended More

we had such a great experience with Isabel and Paul Miller Honda. Isabel was the first one to greet us as we walked in and all she did was say Hi!.....I will definetly recommend Isabel Azevedo and Pau Miller Honda. Isabel was the first one to greet us as we walked in and all she did was say Hi!.....I will definetly recommend Isabel Azevedo and Paul Miller Honda.....Thank You ....we love our 2013 Honda Accord...... More

Buzz and Justin were the primary people I dealt with to drive out with a 2013 lease. They handled everything so smoothly. They gave me a great deal, too! They were very mindful of my needs. Joseph Kleter a drive out with a 2013 lease. They handled everything so smoothly. They gave me a great deal, too! They were very mindful of my needs. Joseph Kleter also took good care of me. The financial man (cannot recall his name) was also efficient. And, there was a nice woman who called me to tell me my plates were in and when I hesitated on the day I could come in (she noticed I lived in South Jersey), she offered to have them fedexed to me, which I really appreciated! (I don't know her name either, sorry). I have leased from this dealership for many years and I keep coming back. They honor customer loyalty. All-in-all, I would definitely recommend these folks to anyone! More

Mario is a great salesperson. I knew I wanted the CR-V and he took me right out to the lot. While on the test drive Mario made it his business to point out the features of the vehicle. He also made conver and he took me right out to the lot. While on the test drive Mario made it his business to point out the features of the vehicle. He also made conversation making us feel very comfortable with him. Once I decided on my color and features, he assured me he would locate that very car. And he did. Once all the papers were signed Mario went over the features again, answered my questions, and even synced my phone with the car. Mario showed patience, knowledge of product and enthusiasm knowing I was happy with my car. Mario's the best and I would recommend him to my friends looking to buy a Honda. More

We traveled from Rochester NY to do business with the fine staff at Paul Miller Honda. This was the only dealership that truly understood the concept of doing business via the internet. The Honda deale fine staff at Paul Miller Honda. This was the only dealership that truly understood the concept of doing business via the internet. The Honda dealers in our area did not have the Honda we wanted in stock and were unable to obtain what we wanted from other dealers, so we found what we wanted on our own by using inventory feature on Honda dealer websites located in CT, NY, PA, and NJ. While several replied, Paul Miller Honda was the ONLY dealership that was prompt with their response and subsequent correspondence. They were patient with all the questions I had, particularly with an out of state purchase. When they didn't know the answer to a question, they admitted it and immediately sought the answer and provided a timely, correct response. I purchased the vehicle 16 days ago, but waited until today to write this review because today is the day I received my NYS registration via FedEx so the car is "official" in NYS. I was so worried about the payment of sales tax and the registration process with the NYS DMV, but I had NOTHING to worry about! This dealership knows what they are doing regarding sales to NYS customers. We negotiated this entire deal via email. We basically drove to the dealership, handed them a check, (we financed through our credit union), signed the papers, had a brief tutorial regarding the technology in the CR-V, and drove away in our new car roughly 2 1/2 hours after we arrived. More

Going to a car dealer for a new car has never been a pleasant experience for me. This was definitely not the case with my current purchase of a 2012 CRV. Lou Gentile was my salesperson & he was pleasant experience for me. This was definitely not the case with my current purchase of a 2012 CRV. Lou Gentile was my salesperson & he was excellent in dealing with my questions, the paperwork, etc. Lou was very resourceful in getting me the exact car I wanted. He showed himself to be very knowledgeable, competent and patient. Unlike many past experiences, I left the Paul Miller dealership feeling I had been treated fairly & professionally. I was also impressed with the Paul Miller dealership overall. Emphasis seems to be put on ensuring that potential customers are given timely attention and treated with respect. More

Lou offered great service. He was thorough, attentive, and offered insightful advice. I definitely did not feel like I was being pressured to buy a car. I'll be going back and asking for him directly ne and offered insightful advice. I definitely did not feel like I was being pressured to buy a car. I'll be going back and asking for him directly next time! More

Justin and Lou were a great help and easy to work with. They were Honest and straight forward and made the whole process a breeze. They were Honest and straight forward and made the whole process a breeze. More