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Paul Miller Honda of West Caldwell
West Caldwell, NJ
1,066 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships.
At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously.
We invite you to come in and experience the Paul Miller Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,066 reviews
August 16, 2021
The rep at the service desk was patient, honest and informative. The wait could have been longer, but somehow the rep was able to get my car service and I was able to leave much sooner than I expecte informative. The wait could have been longer, but somehow the rep was able to get my car service and I was able to leave much sooner than I expected. More
by woodhockey456Ike
Employees Worked With
Morgan Guido
Helpful August 06, 2021
This dealership is incompetent. I purchased a car July 6th, temp tags expire Aug 6th. I called to inquire about when permanent registration is coming back and turns out they never sent in the info to the 6th, temp tags expire Aug 6th. I called to inquire about when permanent registration is coming back and turns out they never sent in the info to the DMV. This was a whole week of nonstop calling and stress. On top of that, I asked about the car inspection and they said they didn’t do it, I had to take it! Not once during the sale did the salesman Joel ever mention I needed an inspection. A whole month and these people were just sitting on paperwork. So I absolutely DO NOT recommend this dealership! More
by Teresa
Employees Worked With
Joel, Abby
August 05, 2021
Awful! They overcharge you on an easy service, they don't pick up their phone when you call them, they don't understand how to deal with people! pick up their phone when you call them, they don't understand how to deal with people! More
by Dan
Employees Worked With
July 20, 2021
I don’t have to wait for my appointment when I get there. People are friendly, courteous and very accommodating. I got my car early than promised. I’m very satisfied with the work on my car. I appreciate all People are friendly, courteous and very accommodating. I got my car early than promised. I’m very satisfied with the work on my car. I appreciate all the good works the employees rendered to me. Thank you so much. More
by Terrytan44
Employees Worked With
Kirk Quinones
July 16, 2021
I didn't expect to purchase a new vehicle as quickly as I did. The dealership offered me a reasonable price and I made my decision. It was a good experience. did. The dealership offered me a reasonable price and I made my decision. It was a good experience. More
by REGINA
July 15, 2021
Everyone was very helpful and friendly. The work was done quickly which was very helpful as my husband had a video MD appointment later that morning that he really had to be home for. done quickly which was very helpful as my husband had a video MD appointment later that morning that he really had to be home for. More
by nantonelli
Employees Worked With
July 11, 2021
They helped me out with my trade. Got a good deal on the honda Civic Si. Highly recommend this dealer. Jose did everything possible to get me approved. honda Civic Si. Highly recommend this dealer. Jose did everything possible to get me approved. More
by duenas.marcelo.98
Employees Worked With
July 06, 2021
this location always a pleasure to deal with, the service reps are always polite and very helpful to deal with. the waiting room is wide open and not crowded with drinks or snacks available if you choose to reps are always polite and very helpful to deal with. the waiting room is wide open and not crowded with drinks or snacks available if you choose to wait for the service. I chose to leave my car and do some shopping down the road and was texted on my cell phone when the service on my 2018 Honda Accord was finished. the person Dominick I believe going by my memory was quite pleasant. More
by carol
Employees Worked With
Dominick
June 30, 2021
It’s the best dealership around. They do a great job with my service and I have purchased 3 automobiles from that dealership. Dom my service advisor is great my service and I have purchased 3 automobiles from that dealership. Dom my service advisor is great More
by Rknott9999
Employees Worked With
Dom, Kirk Quinones
