Paul Miller Honda of West Caldwell

Highly recommend (especially Charlie!) Had a great experience, particularly with our salesperson, Charlie Perna. He was one of- in fact the main reason— we came back to Paul Miller. We lo Had a great experience, particularly with our salesperson, Charlie Perna. He was one of- in fact the main reason— we came back to Paul Miller. We love our CR-V thus far, and Charlie made it happen. Thanks! More

Great, easy and smooth All was great. My advisor was wonderful. She got me in and out and was very professional. She was very thorough and asked me if I wanted To service ot All was great. My advisor was wonderful. She got me in and out and was very professional. She was very thorough and asked me if I wanted To service other parts to my car More

Good service experience From the minute you first drop your car off for service until you pick it back up, you are truly treated like a valued customer From the minute you first drop your car off for service until you pick it back up, you are truly treated like a valued customer More

Excellent Great Sales service...I already have a few friends that I’ve recommended to check out Paul Miller Honda. I would come back again ?? Thank You Paul Great Sales service...I already have a few friends that I’ve recommended to check out Paul Miller Honda. I would come back again ?? Thank You Paul Miller Honda! More

great experience Jose was very helpful, made us feel at home from the moment we walked in. Walked us thru the process of leasing our car with ease. Definitely will rec Jose was very helpful, made us feel at home from the moment we walked in. Walked us thru the process of leasing our car with ease. Definitely will recommend to friends and family. More

My Honda CRV sales experience My sales experience with Adam Laboz was exceptional. Adam demonstrated a high level of commitment to the brand, made me feel important and comfortable My sales experience with Adam Laboz was exceptional. Adam demonstrated a high level of commitment to the brand, made me feel important and comfortable. When the sale was complete, the car was presented to me fully prepared. Adam patiently walked me through ALL the features/options of the vehicle. Adam was a true professional and I would highly recommended Adam to my family and close friends. More

Service James Dodwell checked me in for my appointment for an oil change and tire rotation. He was very pleasant and helpful. He told me he thought it would b James Dodwell checked me in for my appointment for an oil change and tire rotation. He was very pleasant and helpful. He told me he thought it would be about an hour, but to my surprise my car was ready in about 40 minutes. I was happy with how quickly it was done. More

top notch buying experience Have not used this dealership in the past even though closest to my home. Came to inquire about a CR-V, options, colors, etc. Roman Fuchs approached u Have not used this dealership in the past even though closest to my home. Came to inquire about a CR-V, options, colors, etc. Roman Fuchs approached us on the way to the lot even though we were not ready to talk face to face with anybody knowing from previous experiences that it is easy to step into the dealership and difficult to get out. Roman went very quickly through all options and in less than 5 minutes he knew what we wanted and showed us what is available. We went inside and the final price negotiation was not unpleasant at all. Car delivery again perfect - car prepped on time, Roman went over with us through all features and on top of that he told us to call him for any questions. Well, this is how to get customer loyalty. In general looking through the dealership I could see good work ethic and professionalism. Congrats Paul Miller! More

Unbelievable mess My sales person Charlie Perna was great to talk with but beyond that they wasn’t anything pretty about the entire experience. They gave me wrong purch My sales person Charlie Perna was great to talk with but beyond that they wasn’t anything pretty about the entire experience. They gave me wrong purchase order twice that made financing much more complicated than it was supposed to be. When I finally went to pick up the car (I called them before I drove to the dealership) with my pregnant wife, I was told that they can’t deliver the car since I don’t have appointment. This is hands down my worst car buying experience, the hassle that they entail isn’t worth couple of hundred dollars elsewhere if they do offer you a deal that’s actually few dollars better. More

Purchased a 2015 Honda Pilot form Jose Velasquez Jose Velasquez did a great job of assisting me on my purchase of a 2015 Honda Pilot. He was patient,very informative and was very experienced. I wa Jose Velasquez did a great job of assisting me on my purchase of a 2015 Honda Pilot. He was patient,very informative and was very experienced. I was able to purchase the car that day and drive it right home. Jose and the Orlando helped me navigate the purchase as efficiently as possilbe. I will continue to coem to Paul Miller of West Caldwell for all my honda service needs More