Paul Miller Honda of West Caldwell

Worse employees in finanance department Most of them time they don't come to showroom or don't pick up the phone. Waiting for my GAP refund for more than 2 months and still not providing me Most of them time they don't come to showroom or don't pick up the phone. Waiting for my GAP refund for more than 2 months and still not providing me update. Stay away with this showroom. Even I purchased vehicle on same day of test ride, this is how they will treat once they are done with money. Thank you More

Good experience! Jose was very helpful in the car buying experience. I appreciated his effort and follow-through. I will be sure to recommend others to Jose. Jose was very helpful in the car buying experience. I appreciated his effort and follow-through. I will be sure to recommend others to Jose. More

brought my Honda Accord in because the battery was low. Brought my Honda in because the battery was low. Replaced it with a new battery. I did not ask, but I should have been told the warranty of the new Brought my Honda in because the battery was low. Replaced it with a new battery. I did not ask, but I should have been told the warranty of the new battery. Also, when the mechanics work on the car, they put the headlight lever on "off" and then keep it like that. As a courtesy, they should put the headlight back to "auto". More

excellent service- clarity in explanation of work to be done all service people were helpful and attentive... wait time was as expected ...don't recall name of woman at service desk who helped me but she was ver all service people were helpful and attentive... wait time was as expected ...don't recall name of woman at service desk who helped me but she was very attentive and friendly. More

I like Civics I've always had good experiences at Paul Miller dealerships. This is my second car from PMH, and the buying experience was pleasant as always. They I've always had good experiences at Paul Miller dealerships. This is my second car from PMH, and the buying experience was pleasant as always. They gave me a fair value for my trade and a great deal on the car - warm and fuzzy all the way around. Jose let me push the car as much as I needed to on the test drive and made sure I was comfortable with all aspects of the car without being pushy. He's always responsive and genuine without being salesy. The after purchase experience is great too - Jose and the service department don't forget about you once they make the sale - they really try to keep you happy. I'll definitely come back when I need a Honda. More

Amazing From the moment we walked into the dealership, we were greeting and immediately found the help we were looking for. Jose was extremely knowledgeable a From the moment we walked into the dealership, we were greeting and immediately found the help we were looking for. Jose was extremely knowledgeable and professional, getting the buying process completed seamlessly. I was impressed by how easy he made the transaction for us. Great salesman. More

Oil change Excellent service and friendly staff. Vehicle was ready in the time they said it would be. I love that they have water bottles and bagels while you wa Excellent service and friendly staff. Vehicle was ready in the time they said it would be. I love that they have water bottles and bagels while you wait. More

What a joke 2010 Ford Focus they are advertising it for $4995 on the Internet by the time Orlando the used car manager was done with all the extra mark ups they w 2010 Ford Focus they are advertising it for $4995 on the Internet by the time Orlando the used car manager was done with all the extra mark ups they where at $8495 he then says what do you want to do? ...........Leave ! More

Charlie and Flavia are the best. They went above and beyond Been going to Paul miler for many years Best sales and service in town! Cant say anything negative. Top notch experience every time!! So happy !! Been going to Paul miler for many years Best sales and service in town! Cant say anything negative. Top notch experience every time!! So happy !! More

Quiet Friday No waiting vehicle done within suggested time frame adviser reviewed finding and provided what service were needed and what could wait. More service d No waiting vehicle done within suggested time frame adviser reviewed finding and provided what service were needed and what could wait. More service department should realize that vehicle maintenance is an ongoing process and there is a cost associated with it so being treated with respect and courtesy for the time spent with such business should be done with a smile and understand that the customer is there because the have an interest in your business and has given you the opportunity to service then if expectation is not met I can take my business elsewhere More