Paul Miller Honda of West Caldwell

JUSTIN IS AMAZING! Justin took SO much time to explain the CRV. When I wasn't fully understanding the drive assist features, he suggested a first-hand preview and he to Justin took SO much time to explain the CRV. When I wasn't fully understanding the drive assist features, he suggested a first-hand preview and he took the wheel. Thorough, professional, and very respectful. We will certainly be returning to Paul Miller and requesting him for our lease/purchase of our next vehicle. More

Jose Velasquez is the Man!!! If you're looking for a professional and pleasant experience.Jose V. is the man you should ask for. My family and I tested drove 3 cars. Jose didn't s If you're looking for a professional and pleasant experience.Jose V. is the man you should ask for. My family and I tested drove 3 cars. Jose didn't show 1 ounce of annoyance. He just went along for the rides. Even though, we reached a hiccup during the closing. Jose kept it very professional and was very kind. Despite a certain someone I had an encounter with. Let's not forget Orlando. He was awesome as well. He assisted in finding a solution quick and efficiently. If you are looking for a phenomenal experience ask for Jose is the man! You as well Orlando. My family and I Thank you. Happy Holidays Guys until next time. More

TOP OF THE LINE Thanks to this guy right here (JOSE) this is my 2nd lease at a great price.Would recommend him to anyone.He works in a very professional manner and al Thanks to this guy right here (JOSE) this is my 2nd lease at a great price.Would recommend him to anyone.He works in a very professional manner and also very attentive. Thanks Jose for helping me get my new car your the best. More

Service visit Good service with very good explanations for service needed. Wait was just what was estimated. Car runs very well. Waiting room clean and comfortable. Good service with very good explanations for service needed. Wait was just what was estimated. Car runs very well. Waiting room clean and comfortable. Thank you. More

It was a very pleasant experience at a very stressful time. Salesperson, Monique Jones, was so sweet and kind and understanding at a time when our son-in-law had recently passed away. She went the extra mile f Salesperson, Monique Jones, was so sweet and kind and understanding at a time when our son-in-law had recently passed away. She went the extra mile for us. People would do well to request her when purchasing or leasing a car. We would definetly go back to her and this dealership whenever we need another car. She is a great person with a big heart. God Bless her. More

Excellent Jose m. Velasquez was very knowledgeable and friendly so was Maria isabel azevedo very happy with the price the professionalism I've been to other dea Jose m. Velasquez was very knowledgeable and friendly so was Maria isabel azevedo very happy with the price the professionalism I've been to other dealers and there is no comparison paul Miller honda number is the best. More

Great quick service They took care of the problem quickly only bad they had some papers on the driver side floor and they throw them randomly in the back They took care of the problem quickly only bad they had some papers on the driver side floor and they throw them randomly in the back More

Honda CR-V From start to finish we had an awesome experience. Even when there seemed to be a bump in the road it was handled with respect and kindness. Jose V. e From start to finish we had an awesome experience. Even when there seemed to be a bump in the road it was handled with respect and kindness. Jose V. exemplified great customer service and is an asset to the Paul Miller Family...it was well worth the trip from Connecticut! More

Worst Place Ever So I called to make an appointment to get my car deatailed. Person on the phone was very nice. Called back to give me a price and arrange a time. I sa So I called to make an appointment to get my car deatailed. Person on the phone was very nice. Called back to give me a price and arrange a time. I said I wanted a weekend as early as possible and they said sure! Made my appointment for a Saturday afternoon (was told that was the earliest possible). Got to the service center after I rearranged my ENTIRE schedule on a Saturday to get my car detailed. Had no appointment scheduled in the computer, fine I guess. You could have made the situation better by letting me get my car detailed but no they refused that day fine I understand schedules are made and whatnot. Then I was going to reschedule to another weekend because I told them that’s the only time I can come, and the whole situation would have been fine but no can’t reschedule to a weekend. Just one thing after another made my whole experience worse. Horrible customer service, horriable organization and communication. Would NEVER go here again or recommend to anyone. More

So great so quick. I had scheduled an appointment via online. I arrived 30 min early, they processed the paperwork, and I was out of there in about 45 minutes. So I had scheduled an appointment via online. I arrived 30 min early, they processed the paperwork, and I was out of there in about 45 minutes. So Great! Love this place. More