Paul Miller Honda of West Caldwell

Consistently excellent service experience at Paul Miller Morgan Guido is an excellent service provider, who shows admirable care and concern for serving her customers. I have many times sought her suggestio Morgan Guido is an excellent service provider, who shows admirable care and concern for serving her customers. I have many times sought her suggestions for recommended routine and other service, and her advice has always been attentive and straightforward. When my Accord's alternator failed on New Year's Eve morning, Morgan immediately took the car in and provided a loaner, allowing me to get to work. And her friendly approach, thoroughly helpful attitude, and thoughtful, “no-pressure” guidance make doing business with her an absolute pleasure! More

Overall Excellent Buying Experience In the past 6 years I have purchased over 8 cars. Peter Jarvis was a pleasure to work with! If you walk in with a price your are willing to pay (A r In the past 6 years I have purchased over 8 cars. Peter Jarvis was a pleasure to work with! If you walk in with a price your are willing to pay (A reasonable price, seriously, know the market value of the vehicle your trying to buy and take into consideration you will be paying taxes, title and fees) they are willing to work with you. I will be returning to Paul Miller for future car purchases. I got a 2013 Nissan Maxima, roughly a year and a half ago. Felt like I needed to write this review even today, considering I belive I forgot. More

JUSTIN IS AMAZING! Justin took SO much time to explain the CRV. When I wasn't fully understanding the drive assist features, he suggested a first-hand preview and he to Justin took SO much time to explain the CRV. When I wasn't fully understanding the drive assist features, he suggested a first-hand preview and he took the wheel. Thorough, professional, and very respectful. We will certainly be returning to Paul Miller and requesting him for our lease/purchase of our next vehicle. More

Jose Velasquez is the Man!!! If you're looking for a professional and pleasant experience.Jose V. is the man you should ask for. My family and I tested drove 3 cars. Jose didn't s If you're looking for a professional and pleasant experience.Jose V. is the man you should ask for. My family and I tested drove 3 cars. Jose didn't show 1 ounce of annoyance. He just went along for the rides. Even though, we reached a hiccup during the closing. Jose kept it very professional and was very kind. Despite a certain someone I had an encounter with. Let's not forget Orlando. He was awesome as well. He assisted in finding a solution quick and efficiently. If you are looking for a phenomenal experience ask for Jose is the man! You as well Orlando. My family and I Thank you. Happy Holidays Guys until next time. More

TOP OF THE LINE Thanks to this guy right here (JOSE) this is my 2nd lease at a great price.Would recommend him to anyone.He works in a very professional manner and al Thanks to this guy right here (JOSE) this is my 2nd lease at a great price.Would recommend him to anyone.He works in a very professional manner and also very attentive. Thanks Jose for helping me get my new car your the best. More

It was a very pleasant experience at a very stressful time. Salesperson, Monique Jones, was so sweet and kind and understanding at a time when our son-in-law had recently passed away. She went the extra mile f Salesperson, Monique Jones, was so sweet and kind and understanding at a time when our son-in-law had recently passed away. She went the extra mile for us. People would do well to request her when purchasing or leasing a car. We would definetly go back to her and this dealership whenever we need another car. She is a great person with a big heart. God Bless her. More

Service visit Good service with very good explanations for service needed. Wait was just what was estimated. Car runs very well. Waiting room clean and comfortable. Good service with very good explanations for service needed. Wait was just what was estimated. Car runs very well. Waiting room clean and comfortable. Thank you. More

Excellent Jose m. Velasquez was very knowledgeable and friendly so was Maria isabel azevedo very happy with the price the professionalism I've been to other dea Jose m. Velasquez was very knowledgeable and friendly so was Maria isabel azevedo very happy with the price the professionalism I've been to other dealers and there is no comparison paul Miller honda number is the best. More

Great quick service They took care of the problem quickly only bad they had some papers on the driver side floor and they throw them randomly in the back They took care of the problem quickly only bad they had some papers on the driver side floor and they throw them randomly in the back More

Honda CR-V From start to finish we had an awesome experience. Even when there seemed to be a bump in the road it was handled with respect and kindness. Jose V. e From start to finish we had an awesome experience. Even when there seemed to be a bump in the road it was handled with respect and kindness. Jose V. exemplified great customer service and is an asset to the Paul Miller Family...it was well worth the trip from Connecticut! More