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Paul Miller Honda of West Caldwell

West Caldwell, NJ

3.9
1,072 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships. At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We invite you to come in and experience the Paul Miller Difference.
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1170 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 1,072 reviews

June 11, 2020

ALWAYS happy at Paul Miller Honda My son turns 17 next week, so we recently returned to Paul Miller Honda in West Caldwell to get him a Civic as his first car. It looks GREAT next to m More

by Jay Wecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Orrok in the Sales Department, Morgan in the Service Department, Kirk Quinones
Jun 11, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the excellent five-star review! We're so happy our team was able to provide you with another great experience. We truly appreciate your loyalty to our dealership and hope your son loves his new Honda Civic!

June 11, 2020

Morgan was super nice and helpful and work was completed effectively and on time. Everyone seemed to have on masks and observed safe distancing procedures. More

by Kristen
Recommend Dealer
Yes
Employees Worked With
Morgan
Jun 11, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the five-star review, Kristen! It's a pleasure to hear that Morgan provided you with excellent service. We truly appreciate your kind words and look forward to working with you again!

June 03, 2020

Receptionist is always courteous and helpful.My Receptionist is always courteous and helpful. My salesman, Jose Velasquez, as well as financial person very helpful. I have been to Paul Miller sever More

by Kathy Detlet
Recommend Dealer
Yes
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Estremera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the excellent feedback, Kathy! We're so glad our team was able to assist you and make your experience a great one. We appreciate the kind words and look forward to seeing you again in the future!

May 26, 2020

My service was a recall due to an airbag problem. I did not want to wait to long and told James this. He was able to get the car finished in an hour More

by Tom
Recommend Dealer
Yes
Employees Worked With
James from service dept
May 26, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the five-star review, Tom! We are happy James was able to make your experience a good one. We look forward to seeing you again in the future.

May 10, 2020

seamles and efficient; friendly service Very good service. Dealership has adapted well to the covid-19 pandemic. Service was completed in the time they said it would be and cost was reasonab More

by matt.smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
May 11, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for your positive feedback! We're happy to hear our service department took care of you and made your experience a good one.

May 08, 2020

Service I've been taking my Honda S2000 for service here for over 7 or 8 years now. The service team has always been honest, friendly, and always willing to p More

by daryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic, Morgan Guido, Kimberly (ex exployee) were all outstanding., Kirk Quinones
May 11, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the five-star review, Daryn! We appreciate you being a loyal customer and we're happy to hear that our service department always takes care of you.

May 04, 2020

The service was excellent and took a reasonable amount of time. Everyone wore masks and was conscious of social distancing. I would come here again. More

by eller6
Recommend Dealer
Yes
Employees Worked With
Morgan
May 05, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the five-star review! We're happy to hear our service team was able to take care of you.

May 02, 2020

Car broke down on highway and Morgan assisted me right away - she is always great! The repairs were timely and Covid precautions were much appreciated More

by Jbecker
Recommend Dealer
Yes
Employees Worked With
Morgan - service
May 05, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the positive feedback! We're happy to hear that Morgan was able to assist you.

April 22, 2020

Service at its best… Timely efficient, and truly a class act… It's nice to be treated with honesty and respect… I would trust my Ridgeline to no one else but Kirk Quinones at Paul Miller Honda… More

by Joe
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Apr 23, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the great review, Joe! It is our pleasure to be able to serve you. We truly appreciate your kind feedback and look forward to working with you again in the future. Take care!

April 22, 2020

Very professional and responsive. My experience in buying my Honda Civic with Peter Jarvis was very professional. My service experiences with James and Morgan have again been been very More

by pgentile10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James and Morgan in service., Peter Jarvis
Apr 23, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the five-star review! We are glad to hear that our team provided you with a wonderful service. We hope to see you again in the future.

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