Paul Miller Honda of West Caldwell

New Honda Pilot purchase We worked with Roman Fuchs to purchase a new 2020 Pilot. He did an excellent job helping us through the entire process and we were very happy with our We worked with Roman Fuchs to purchase a new 2020 Pilot. He did an excellent job helping us through the entire process and we were very happy with our experience and purchase. I also want to mention Cindy Ramos, who was the first person we contacted at your dealership and did a great job as well. She responded quickly to all of my inquiries and provided clear and helpful answers. More

Awesome online experience in buying a new car I went through Consumer Reports to purchase a new Honda Accord and had 3 dealers contact me. Paul Miller had a person dedicated to online sales (Amand I went through Consumer Reports to purchase a new Honda Accord and had 3 dealers contact me. Paul Miller had a person dedicated to online sales (Amanda Hennings) who contacted me promptly. She provided a detailed estimate of the cost via email, including the bottom line cost which was easy to understand. No hidden fees, etc. She was friendly and knowledgeable and answered all my questions. We agreed on a price which was excellent and then set up an appointment for me to come in. At the dealer, i was assigned a floor sales staff to complete the deal (Jean Jacques). He was also friendly, professional and knowledgeable. Within two hours I was on my way with a new car. Could not have been an easier experience. Highly recommend Paul Miller Honda. More

I have had all my service work done at Paul Miller Honda since purchasing my accord September 2015. The work is top notch and the staff is very professional and courteous since purchasing my accord September 2015. The work is top notch and the staff is very professional and courteous More

2019 Honda Civic service The service on my Honda Civic was performed in a professional manner. The customer service representative explained the service to be done and it was The service on my Honda Civic was performed in a professional manner. The customer service representative explained the service to be done and it was done to my satisfaction. More

Excellent customer service, very courteous and professional. Great atmosphere and environment. Service was top notch and easy going. Friendly staff and great overall experience. Highly recommended professional. Great atmosphere and environment. Service was top notch and easy going. Friendly staff and great overall experience. Highly recommended More

James was friendly, efficient and very helpful. He kept in touch with me to let me know about additional work that needed to be done. in touch with me to let me know about additional work that needed to be done. More

Customer service was excellent James was good and helpful and work was completed effectively as promised everyone’s had mask on And the lounge area was very cleanest and comfortab James was good and helpful and work was completed effectively as promised everyone’s had mask on And the lounge area was very cleanest and comfortable. More

John Brock is a superb Service Associate. He is extremely professional & has given me excellent guidance over many years. He is a huge asset to Toyota of West Caldwell. He deserves a raise & a pr extremely professional & has given me excellent guidance over many years. He is a huge asset to Toyota of West Caldwell. He deserves a raise & a promotion. More

ALWAYS happy at Paul Miller Honda My son turns 17 next week, so we recently returned to Paul Miller Honda in West Caldwell to get him a Civic as his first car. It looks GREAT next to m My son turns 17 next week, so we recently returned to Paul Miller Honda in West Caldwell to get him a Civic as his first car. It looks GREAT next to my CRV and my wife's Accord, both of which are also from Paul Miller Honda. Last week, I must have run over something because when I got to work, I discovered I had a flat tire. I got my CRV to Paul Miller, and Morgan and the rest of the crew were on it right away, with a special commendation to Kirk Quinones for how instrumental he was in making certain that I was treated with the kind of care and consideration I've begun to just take for granted at Paul Miller Honda. My whole family won't be going anywhere else whenever we need a car - ever. Hopefully, Rob Orrok, who helped us out so well with all three of our Hondas, will be there for a very long time because that's where we'll be going for as long as we'll be driving cars, (which we hope will be for an extremely long amount of time). More

Morgan was super nice and helpful and work was completed effectively and on time. Everyone seemed to have on masks and observed safe distancing procedures. effectively and on time. Everyone seemed to have on masks and observed safe distancing procedures. More