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Paul Miller Honda of West Caldwell

West Caldwell, NJ

3.8
1,070 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships. At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We invite you to come in and experience the Paul Miller Difference.
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1170 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 1,070 reviews

September 17, 2020

Everyone was very helpful, manager,salesman, and finance person. Answered all my questions and explained the details of the car. I would recommend this dealership More

by bkwlpn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the excellent feedback regarding your recent experience at our dealership! We look forward to working with you again in the future!

September 03, 2020

Consistently good experience from Morgan Guido in Service! On one occasion she took my panicky call for emergancy service on New Year's Eve, accepted the car for work, and arranged for a loaner -- t More

by MyFastAccordEX-L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Sep 04, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for taking the time to provide such great feedback! We're happy to hear that Morgan went above and beyond to provide you with exceptional service. We look forward to working with you again in the future!

September 03, 2020

Juan was my salesman and he was very nice. I wanted a car that was not on the lot and he found one for me. Honda is a great car. More

by Shellofive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 03, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the positive feedback regarding your recent experience with us!

September 02, 2020

Jose was our sales representative. Jose was knowledgeable of the Honda product line, made us feel comfortable and addressed both my son (it was his first experience buying a car) and myself ver More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the five-star review, Debbie! It's a pleasure to know you had such a great experience at our dealership. We truly appreciate your kind words and look forward to seeing you again in the future!

August 30, 2020

Everyone was patient, courteous, and service was pretty fast. Customer seating area was clean and social distanced already. I appreciated that so I will definitely go to this location again. More

by alexis_armstrong3711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Tomasso, C. !Bowden
Aug 31, 2020 -

Paul Miller Honda of West Caldwell responded

Alexis, thank you for the great review! We're happy to hear you had such a great experience at our dealership!

August 29, 2020

First time Lease and Rob Orrok was exceptional. I had alot of questions about the Leasing process and Rob took the time to explain everything to me. He was extremely efficient, professional and courteous More

by peegee60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Orrek
Aug 31, 2020 -

Paul Miller Honda of West Caldwell responded

We truly appreciate you taking the time to provide such great feedback! It's so great to hear that Rob went above and beyond to provide you with exceptional service. We look forward to seeing you again in the future!

August 23, 2020

Trade out lease. I went from a HRV to a CRV with no hassle or pressure. Jose was great and very patient with me. Outstanding experience. More

by Bkstrlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for providing such great feedback regarding your recent experience with us!

August 21, 2020

The service staffer Brayan was good and serviced my car in a timely fashion. They apply my service coupon I mentioned from their website and recommended some other services for my car. More

by shel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Aug 24, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the five-star review, Shel! We're happy to know that Brayan could assist you and make your experience a good one!

August 19, 2020

Mr. Jarvis professionalism and knowledge was excellent. Made the process of buying a car easy and painless. I would recommend Mr. Jarvis to friends and family. More

by nl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jarvis
Aug 19, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the great four-star review! It's great to know that Mr. Jarvis was able to assist you and provide you with exceptional service.

August 17, 2020

The staff was friendly, efficient and professional. The services required were explained and we were also offered a coupon that we took advantage of. A very positive experience. More

by Sharon.bannon
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alexandra Hidalgo
Aug 17, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the excellent feedback, Sharon! We're happy that our staff provided you with such great service and we hope to see you again in the future!

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