Paul Miller Honda of West Caldwell

Domenic was awesome. Service was incredible. Car was done when he said and for price I was told. I will be back. Incredible customer service. when he said and for price I was told. I will be back. Incredible customer service. More

Morgan is a great leader for Paul Miller Honda service department. Her experience&insight are valued.she is confident,accommodating w/quality customer/car care department. Her experience&insight are valued.she is confident,accommodating w/quality customer/car care More

I received an early morning appointment and a loaner car as requested. And my car was ready for pick up at the time promised. I love this place and will get my next Honda from Paul Miller in West Caldwell! as requested. And my car was ready for pick up at the time promised. I love this place and will get my next Honda from Paul Miller in West Caldwell! More

I test drove a Honda Pilot and wasn't impressed. I told them that and they were absolute gentlemen and wished me well. Five stars them that and they were absolute gentlemen and wished me well. Five stars More

Very pleased and that is all I gave to say. It’s absurd that I have to go on for twenty five words to express my opinion that I have to go on for twenty five words to express my opinion More

The maintenance representative was very professional and the service was completed right on time. I was advised on all aspects of service before and after, Bryan is truly an asset to your company the service was completed right on time. I was advised on all aspects of service before and after, Bryan is truly an asset to your company More

Honest, they did an excellent job keeping tabs with me and keeping my car in good shape. Not to mention the service I needed was excellent. and keeping my car in good shape. Not to mention the service I needed was excellent. More

Service team is always helpful & gives insightful info about different things to expect about my car like airbag sensors & coupons available! (I always check on available service/parts specials online & t about different things to expect about my car like airbag sensors & coupons available! (I always check on available service/parts specials online & that are emailed to me before I come in for service.) Paul, Brian & Kim are great & truthful about what exactly is needed - which is why I always come back for service, tires, & when it comes time to buy a new Honda! I started with a Honda Pilot in 2008 when my 3 kids were younger and carpooled with neighbors to school, then downsized to a CRV in 2013, then my 2nd CRV in 2019. In sales, I dealt with Kim Hadden for the 1st 2 vehicles-great sales guy! More

Jose Velasquez, my sales consultant did a great job of making me feel comfortable and not pressured on any decisions. He answered my questions or found someone with the answer if it wasn't in his area of making me feel comfortable and not pressured on any decisions. He answered my questions or found someone with the answer if it wasn't in his area of expertise i.e. financial. Jose was knowledgeable on the vehicles features. Jose was presented instructions in a calm and patient manner. I would go back to Jose for my next car purchase because he made it a pleasant experience. Also, met Dave, the Sales Manager who was very accommodating. Overall, all of the staff I dealt with did a good job! More

I was immediately greeted upon arrival by a friendly and patient service associate. The waiting accommodations allowed me to work on the premises and use free WiFi. patient service associate. The waiting accommodations allowed me to work on the premises and use free WiFi. More