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Paul Miller Honda of West Caldwell
West Caldwell, NJ
1,072 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships.
At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously.
We invite you to come in and experience the Paul Miller Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,072 reviews
December 13, 2008
STAY AWAY!!! Bought a Certified Pre-Owned car for over $20K and turned out it had a busted transmission when I bought it! Sales Manager "Ken" bullied me about credit and was extremely rude and unprofessio $20K and turned out it had a busted transmission when I bought it! Sales Manager "Ken" bullied me about credit and was extremely rude and unprofessional. Took 7 HOURS to purchase vehicle! PLAN TO BE THERE ALLLL DAY - they are SLOWER than any other dealer - even my salesperson said he didn't understand why they are so slow at the process. Gave me huge issues about returning busted CPO car, and DID NOT find me the lease car I wanted - just gave me some second-rate thing they had on the lot. NEVER returned my calls. On hold for 20+ minutes each time. TERRIBLE experience, I don't think it can get much worse. Do you need any other reason to go to the better ones like Garden State Honda or DCH??? I totally regret going to Paul Miller. They are a mess. This happened this summer, but I've been meaning to post my thoughts since then. Please please beware. More
by Cherrygrlz
Employees Worked With
Arj
December 11, 2008
Excellent experience from the online quote to picking up the car. Told them I'm a non-nonsense guy and they respected that. Unlike other dealers in NJ, they were able to meet my OTD price without a hassle a the car. Told them I'm a non-nonsense guy and they respected that. Unlike other dealers in NJ, they were able to meet my OTD price without a hassle and were able to meet my price for the trade-in. Love my new Honda. More
by Batmobile
Employees Worked With
Ricky Cox
