Paul Miller Honda of West Caldwell

All my dealings with the staff have been extremely positive. Anthony Lopez and his staff really care when you need service. They try their best to make your visit a pleasant one. My dad and I each positive. Anthony Lopez and his staff really care when you need service. They try their best to make your visit a pleasant one. My dad and I each purchased a 2008 Honda Accord. Dad still loves his. I have since bought a 2011 Accord which I like even more than my previous one. I only bought another car here because of my salesman, Lou Gentile. He makes the process smooth and easy. After a service call, I get a phone call thanking me for coming to their establishment. Overall, a class operation. More

I highly recommend this dealership based on the wonderful experience I had when buying my Accord. Lou Gentile is a terrific and very knowledgeable salesman who really cares about his customers. He found me experience I had when buying my Accord. Lou Gentile is a terrific and very knowledgeable salesman who really cares about his customers. He found me exactly the car I was looking for and got me the best deal! I will definitely go back to Lou again in the future for my next car! More

I would highly recomment this dealership. Lou was exceptionally educated in all aspects of the sale. He was a wonderful salesman, very patient and answered all of our questions. He also gave us the b exceptionally educated in all aspects of the sale. He was a wonderful salesman, very patient and answered all of our questions. He also gave us the best deal out of 3 dealerships we went to. And since we purchased our minivan there, we have continued to use their service department. Everyone is very nice and helpful. I also recently recommended my mom go to him since she wanted to lease a new honda. She did so just this past month and was also completely satisfied by the service she received from Lou and the entire dealership. Top notch dealership! More

My wife and I have been customers at Paul Miller Honda of West Caldwell for four years and have had three new cars so far. Our experiences with the sales and service personnel in all of this time have been e West Caldwell for four years and have had three new cars so far. Our experiences with the sales and service personnel in all of this time have been excellent. Most recently, we purchased a car and Lou Gentile was our salesperson. He was excellent in every way. More

Dealership is great. Lou gentile has been our salesperson for the last 2 cars. He is unfailingly polite, sincere, responsible in getting back to us, and has a great sense of humor. We have a Honda dealershi for the last 2 cars. He is unfailingly polite, sincere, responsible in getting back to us, and has a great sense of humor. We have a Honda dealership way closer to our home than this one, but choose to travel because of Lou. More

My family purchased 2 vehicles from Lou Gentile. A new Accord for myself, and a certified Civic for our daughter. Both times we found Lou to be honest, and our sessions were pressure-free. We made appoint Accord for myself, and a certified Civic for our daughter. Both times we found Lou to be honest, and our sessions were pressure-free. We made appointments to see Lou for both vehicles, and that worked to our advantage, because he spent a full hour with us looking at and test driving cars. At no point was there any pressure to buy, as would be the case with other dealerships. Price discussions were also very pleasant - a refreshing change!! I've been getting my Accord serviced at Paul Miller, and so far, so good. Although we live closer to another Honda dealership, the extra few miles are worth it! I would highly recommend Lou and this dealership to any prospective buyer. You won't be disappointed!! It 's also worthwhile to buy a "certified" used car, because it is brought up to "new" condition. More

As a newly arrived college student from Kenya, I had never purchased a car before going to Paul Miller. Based on a friend's recommendation, I met Lou Gentile. He was very knowledgeable, patient with my never purchased a car before going to Paul Miller. Based on a friend's recommendation, I met Lou Gentile. He was very knowledgeable, patient with my questions and guided me to the purchase of a Honda Civic! The finance office assisted me with the paperwork which made the whole process smoother, easy and less frustrating. Every one was very friendly and super helpful. I have had my car for a few years now and as Mr. Lou assured me, the car has and still continue to give me great service. He has often made a follow up call to confirm that the car is giving me the service I need and he has always offered me assistance wherever there is a technical problem. I would not hesitate to recommend the dealership and especially Mr. Lou Gentile! More

Despite having a little problem with a low credit rating at the time (our problem clearly, not the dealership's), Lou Gentile was very patient and kind in helping us work through it. Never made us feel bad at the time (our problem clearly, not the dealership's), Lou Gentile was very patient and kind in helping us work through it. Never made us feel badly about our situation but instead, came up with a solution to help us get the CRV we wanted. Lou is very knowledgeable, has been selling cars for a quite some time and it shows....he is a complete professional and VERY patient! More

I have leased three cars from Lou. He is easy to deal with, honest and quick to make the deal happen at a fair price. Our dealings have been straightforward with quotes being honored or beaten in each c with, honest and quick to make the deal happen at a fair price. Our dealings have been straightforward with quotes being honored or beaten in each case. I competitively shopped my leases and the pricing was always good. The cars have been delivered exactly as promised. Service at the dealership has been good and loaner cars have always been clean and smooth running. More

Update to my first review. Lou has been outstanding with follow-up to see how the CRV is running and how we like it. So far so GREAT. follow-up to see how the CRV is running and how we like it. So far so GREAT. More