Back

Paul Miller Honda of West Caldwell

West Caldwell, NJ

3.9
1,072 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships. At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We invite you to come in and experience the Paul Miller Difference.
Contact Dealership

1170 Bloomfield Avenue

West Caldwell, NJ

07006

Directions

By Type

Showing 1,072 reviews

July 17, 2012

I am a busy professional with, unfortunately, very little free time. I contacted Paul Miller at the end of my lease about negotiating a lease for a new Honda vehicle. Frank took the call and understood exa More

by Tim Burke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Racanati
Jul 23, 2012 -

Paul Miller Honda of West Caldwell responded

We believe that our customers and employees are our GREATEST asset. Thanks for validating that with your review. Carlos Cueto General Manager

July 17, 2012

Lou is a very friendly, easy to talk to and honest salesman. He listens to exactly what you want and does his best to get it for you. He takes a lot of care on all the details. Carlos worked very hard More

by Lois Heyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile, Carlos Robles, Lou Gentile
Jul 17, 2012 -

Paul Miller Honda of West Caldwell responded

I am glad that we were able to assist you. Thanks for the review. Carlos Cueto General Manager

July 17, 2012

I purchased my first certied Honda approximately 3 years ago from Paul Miller and it was Lou Gentile's superior customer service that helped my husband and I decide to make the purchase. Over the past 3 ye More

by bparrish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile
Jul 17, 2012 -

Paul Miller Honda of West Caldwell responded

Thanks for the review. I especially like this part…”The customer service at Paul Miller Honda is exceptional and we have never experienced such service at any other dealership”. Carlos Cueto General Manager

July 17, 2012

I found the people at the dealership to be very helpful and courteous. Our car was ready on time and was clean. The Frankie showed us how the different accessories in the car worked. More

by Shirleyreinhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 17, 2012 -

Paul Miller Honda of West Caldwell responded

Nicely done Frankie. Another satisfied Paul Miller Honda Customer. Carlos Cueto General Manager

July 17, 2012

Lou Gentile is a pleasure to do business with. He gave us a fair price for the Honda that met our needs. Thank You, Lou!!!! More

by dem145256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile
Jul 17, 2012 -

Paul Miller Honda of West Caldwell responded

I appreciate the review. Thanks for taking the time. Carlos Cueto General Manager

July 17, 2012

Frankie was a wonderful resource for me when I leased my new car. He made sure that I felt comfortable with my purchase, answered any questions I had and spent a great deal of time with me going over all o More

by jennjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Sanchez, Frank Racanati
Jul 17, 2012 -

Paul Miller Honda of West Caldwell responded

I am glad that Frankie was able to help you. Thanks for the review. Carlos Cueto General Manager

July 17, 2012

Lou is excellent listener who helped fit our needs to the car most suitable. He took time on the test drive to let us drive the car in several different situations. He is knowledgeable. He has the rare qu More

by dunsy361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile
Jul 17, 2012 -

Paul Miller Honda of West Caldwell responded

I will let Lou know he has another fan. Thanks for the kind words. Carlos Cueto General Manager

July 17, 2012

Creiss did a great job getting us all the information we needed quickly. He was always available and helped us get a great trade-in for our Honda Odyssey.We are very happy with our purchase and all the help More

by JeffJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Creiss Whitfield
Jul 23, 2012 -

Paul Miller Honda of West Caldwell responded

Thanks for the kind review. Enjoy the Odyssey. Carlos Cueto General Manager

July 17, 2012

I am one of your senior customers. Over the years I have owned many makes & models of cars. The experiences weren't always very satisfying. If it wasn't a warranty problem; a recall situation or poor servic More

by jimbo37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile
Jul 23, 2012 -

Paul Miller Honda of West Caldwell responded

We would love to continue our relationship. As you know, Lou and I appreciate those referrals. Thanks you, Carlos Cueto General Manager

July 17, 2012

Frankie picked us up after my initial inquiry through the internet. He was great, very pleasant and knowledgeable. I knew what I wanted when I walked into the show room and he delivered. The whole experie More

by jsellars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Sanchez
Jul 23, 2012 -

Paul Miller Honda of West Caldwell responded

A hassle-free experience is what customers get at Paul Miller Honda. It’s what the boss wants! Thanks for the review. Carlos Cueto General Manager

...
100
...