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Paul Miller Honda of West Caldwell

West Caldwell, NJ

3.9
1,072 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships. At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We invite you to come in and experience the Paul Miller Difference.
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1170 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 1,072 reviews

November 02, 2024

Paul Miller Honda of West Caldwell are wonderful in sales and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He More

by dmontagna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sha Arafat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Paul Miller Honda of West Caldwell responded

We're delighted to hear that Sha and the team at Paul Miller Honda of West Caldwell made your leasing experience effortless. Thank you for choosing us again, and we truly appreciate your recommendation! Enjoy your new vehicle!

November 02, 2024

Paul Miller Honda of West Caldwell are wonderful in sales and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He More

by dmontagna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sha Arafat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Paul Miller Honda of West Caldwell responded

We're delighted to hear that Sha and the team at Paul Miller Honda of West Caldwell made your leasing experience effortless. Thank you for choosing us again, and we truly appreciate your recommendation! Enjoy your new vehicle!

September 17, 2024

All the employees are friendly & helpful Roman Fuchs is an exceptional person and employee & was VERY HELPFUL Victor Pita was also very helpful More

by jmdashev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Fuchs, Victor Pita
Sep 18, 2024 -

Paul Miller Honda of West Caldwell responded

jmdashev, we're delighted to hear that Roman and Victor provided exceptional service at Paul Miller Honda. Thanks for sharing your positive experience!

August 05, 2024

I have leased several cars from this dealership, and they do a great job. Highly recommend them More

by Lou Perna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sha Arafat
Aug 09, 2024 -

Paul Miller Honda of West Caldwell responded

Hi Lou, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 24, 2024

Great dealership and service. department. I’ve bought three cars from Justin Hinton in the Sales Dept More

by Parcell17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Paul Miller Honda of West Caldwell responded

Hi, thank you so much for your positive comments about Paul Miller Honda Of West Caldwell! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2024

Booked appointment on-line for trans fluid and oil change. On-line price for trans fluid change was $189. Service Rep charges me $225 for same service. He says it depends on the car type. I'm here n More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Rep
Jul 20, 2024 -

Paul Miller Honda of West Caldwell responded

Hi, we regret to hear that you had this experience with us. Please reach out to General Manager, Dave Aspinall at (973) 808-9100 when you can so we can address this situation directly. Thank you and have a great day.

July 15, 2024

Roman was by far the best car sales person to help me find my new 2025 honda CRV. He was transparent and extremely helpful throughout the buying process which made me feel confident in my decision. Even More

by mcul412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Fuchs
Jul 17, 2024 -

Paul Miller Honda of West Caldwell responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2024

Easy visit pleasing staff we bought a 2024 VRV hybrid and we’re thrilled with Our salesman Justin More

by ingoglia67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Newton Cintron
May 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2024

Long time, loyal customer that has purchased/leased 5 cars. Lured into dealership this time in deceptive and misleading way. General Sales Manager was condescending and rude. Could care less that I am More

by esreed
Recommend Dealer
No
Employees Worked With
Rob Serritella
May 20, 2024 -

Paul Miller Honda of West Caldwell responded

Hi Esreed, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Paul Miller Honda Of West Caldwell, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (973) 808-9100 to discuss ways we can better serve you in the future.

May 15, 2024

I have been a customer thru 7 leases and it's always the same''4 to 5vhours trying to getca deal but it's only once in 3 years'and the sales person was very nice and helpful' More

by oyveyharriet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narain idnani
May 17, 2024 -

Paul Miller Honda of West Caldwell responded

Hello, we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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