Paul Miller Auto Group
Lexington, KY
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Paul Miller Ford and Ransom Griffey proved me wrong about buying a car. I was very hesitant to begin car shopping because I was scared of being pressured into a decision. However this was not the case. Ranse buying a car. I was very hesitant to begin car shopping because I was scared of being pressured into a decision. However this was not the case. Ransem took his time with me to answer all my questions. I was very nervous about making such a big decision since I hadn't had a car payment in 5 years. He was very patient and honest which are two qualities I want in a salesperson when making such a big decision/purchase. Ransom made sure the car was in top shape before I made the decision to purchase the car (carpet cleaned, etc). Everyone I came into contact with at the Used side of Paul Miller including Paul Miller himself were very kind and courteous to me. My first day browsing cars in the parking lot I had the pleasure of meeting Paul Miller and Ransem Griffey. They were both very kind to me and I would highly reccomend that when you are ready to make a purchase to shop here. Overall my expectations were beyond met and I will definatley shop here again. I am loving my 2010 Ford Edge :). Thank you for making such a big decision feel like a good one. More
Everything was very pleasant except when you ask questions in finance .example-why are there charges listed for Huntington Bank ,but nothing listed to explain why the 299.00 charge-199.00 charge. Wo questions in finance .example-why are there charges listed for Huntington Bank ,but nothing listed to explain why the 299.00 charge-199.00 charge. Would be nice to have some explanation-I understand the finance charhe-lower rate, but what am I paying for? More
Very happy to work with a dealer who demonstrates that they want the business. We needed a particular vehicle and Barry Wilson found it, and worked a deal to bring it to Lexington. Excellent Experience! they want the business. We needed a particular vehicle and Barry Wilson found it, and worked a deal to bring it to Lexington. Excellent Experience! More
As a first time car buyer, I felt that I was taken seriously. Fred listened to what I wanted and and did everything in his power to make my request come true. I am very happy with my new car. My only seriously. Fred listened to what I wanted and and did everything in his power to make my request come true. I am very happy with my new car. My only frustration is not knowing the actual price of the car until signing papers. Could I perhaps found a similar car with more miles, slightly cheaper, probably. However, I don't think that I would have felt as comfortable with the car buying process. More
AWESOME! Went in looking for a new vehicle and left with my dream truck (F-150) Even got a lot more for my trade-in than I thought I would! A++++++ my dream truck (F-150) Even got a lot more for my trade-in than I thought I would! A++++++ More
I am a return buyer from paul miller ford and drove past a ford dealer to buy from them, the professionalism and ease of buying is the reason for giving this score. a ford dealer to buy from them, the professionalism and ease of buying is the reason for giving this score. More
I was having no luck finding the truck I wanted (2011 F350 crew cab diesel).. I told Big Al what I was looking for and how much I was willing to pay. He found my truck, dealer traded for it and gave me a F350 crew cab diesel).. I told Big Al what I was looking for and how much I was willing to pay. He found my truck, dealer traded for it and gave me a great deal!! I highly recommend Big Al to all my friends and family!! More
I purchased a 2012 ford escape from Paul Miller Ford on 8/20/2012. This was the second new vehicle I purchased from them and as always they were very friendly and went out of their way to give us the great 8/20/2012. This was the second new vehicle I purchased from them and as always they were very friendly and went out of their way to give us the great deal we got. Our salesman was David Noonchester and he was extremely nice, helpful and made our buying experience at Paul Miller Ford great. I would recommend Paul Miller Ford to anyone. You always get a great deal and very friendly service. More
Mr. Miller, Let me please express my appreciation for the way and the manner in which my wife and I were treated by your sales staff Saturday August 13th. Thanks for the way Mr. Strong’s sale staff handled t way and the manner in which my wife and I were treated by your sales staff Saturday August 13th. Thanks for the way Mr. Strong’s sale staff handled themselves. Mr. Barry Wilson was kind and courteous as he worked diligently to accommodate our needs. He never rushed us to make a decision nor did he attempt a hard sale. To make sure we were satisfied, he informed us of all our options and he allowed us to test drive two different vehicles the Explorer and the Flex and we settled on the latter, the Ford Flex. My buying experience was pleasurable and I would highly recommend your dealership and your staff to my friend for future purchases. It says a lot, that I would pass by at least two Ford dealerships just to shop at Paul Miller Ford. Your Dealership really lives up to reputation of excellent. My experience is a testimony to the fact that you rightly deserve that fine reputation. Thank you More
We recently purchased a new Mazda CX-9 from Howard Kendrick. He is the best car salesman we have ever dealt with. He never pressured us and was very knowledgable about the vehicle. He went above an Kendrick. He is the best car salesman we have ever dealt with. He never pressured us and was very knowledgable about the vehicle. He went above and beyond to help us with our car purchase. I would highly recommend both him and the dealership when looking for a car. More