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Paul Miller Auto Group

Lexington, KY

4.8
894 Reviews

975 East New Circle Road

Lexington, KY

40505

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Showing 894 reviews

September 03, 2011

Barry Wilson is the reason I will come back to Paul Miller. Professional, Intelligent, Honestly and Fun to work with. Great buying experience through and through! More

by rossunited
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
Sep 06, 2011 -

Paul Miller Auto Group responded

Congratulations on your new car and thank you for telling us about your great experience with Barry! It will be my pleasure to inform Barry of your generous review. I know he will appreciate your kind words. Don't hesitate to contact us if there is anything we can do for you. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to seeing you again! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Thank you, J.P. Miller General Manager

September 01, 2011

well paul miller ford showed true effort to get me in a truck and was very nice and made things possible when no other dealer wouldnt they have a very nice group of people there the salesman was very good More

by kosmo40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason barnett
Sep 01, 2011 -

Paul Miller Auto Group responded

Thank you for reflecting on your experience at our store and posting this thoughtful review! All of us at Paul Miller Ford are thrilled to see that your visit with Jason went so well. We would like to invite you to follow us on Facebook and Twitter for service specials that are exclusive to our followers. If there is anything we can do for you, we are more than willing to help. Thank you for choosing Paul Miller Ford! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Sincerely, J.P. Miller General Manager

September 01, 2011

Jason told me to just come in and he would find a good deal for me. Saved me the hassle of going place to place to find just the right vehicle. More

by Roadrunner63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barnett
Sep 02, 2011 -

Paul Miller Auto Group responded

Congratulations on your new purchase and thank you for reflecting on your hassle-free experience with Jason! We love seeing reinforcement that our team members are doing what it takes to keep our valued customers happy. If there is anything we can do for you, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Thank you, J.P. Miller General Manager

Sep 20, 2011 -

Roadrunner63 responded

30 days AFTER I have my vehicle from Paul Miller Ford I get a call from them saying they need more info for my loan to be approved. This after I receive payment coupon book, make first payment, and receive a letter dated August 26th which says, "Thank you for financing your vehicle through xxx." Guess where I'm NEVER buying another vehicle from?

September 01, 2011

We were in the market to buy a new truck, and we sent an email to see what kind of trucks/deals they had. Barry followed up every day for 3 days, with emails and phone calls, even got us prequalified for o More

by trishavandeventer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
Sep 01, 2011 -

Paul Miller Auto Group responded

Congratulations on your new truck! All of us at Paul Miller are thrilled to see that you were so pleased with your experience at our store. I know Barry will be excited to see that you appreciated his customer service. Please contact us if there is anything we can do for you. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Best regards, J.P. Miller General Manager

September 01, 2011

Barry worked to get my offer approved. It took multiple attempts utilizing all of Fords incentives and financing. This service is only valuable if you have the vehicles on site to choose from. Paul Miller More

by mwcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
Sep 02, 2011 -

Paul Miller Auto Group responded

Congratulations on your new car and thank you for writing this review! All of us at Paul Miller Ford are glad you had a positive experience with Jason. I will be sure to inform him of your review. Don't hesitate to contact us if there is anything we can do for you. We would like to invite you to follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Sincerely, J.P. Miller General Manager

September 01, 2011

Howard Kendrick was wonderful to work with!!!! He answered our questions and went out of his way to be helpful and to ensure that we would be happy with our new Mazda 5! We went in to look at this mo More

by kathysilberman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Kendrick
Sep 02, 2011 -

Paul Miller Auto Group responded

Kathy, Thank you for telling us about your multiple visits to our store! All of us at Paul Miller are excited to see that your visit with Howard went so well. It will be my pleasure to share your review with him. He will greatly appreciate your kind words. Please contact us if you ever need anything. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope you continue to enjoy your new Mazda 5! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Thank you, J.P. Miller General Manager

August 31, 2011

Went to Paul Miller looking for information and prices on a Ford Edge and left with a 2012 Explorer. Thanks for your patience and kindness while helping me find the right package for my family. Look forward More

by katmounce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Rowe
Sep 01, 2011 -

Paul Miller Auto Group responded

Congratulations on your new Explorer and thank you for telling us about your visit! It will be my pleasure to inform Travis of your generous review. We hope you and your family continue to enjoy your 2012 Explorer. If you ever need anything, we are here to help. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to our 5,000 mile meeting as well! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Thank you, J.P. Miller General Manager

August 31, 2011

Was very satisfied with all the support I received in selecting a vehicle and also financing the vehicle. Most car deaklers would not go out of there way to assist you in the whole process and never show More

by samuika622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 01, 2011 -

Paul Miller Auto Group responded

Congratulations on your new car! We enjoy knowing that our valued guests are having comfortable and productive visits to our dealership. I will be sure to share your review with Travis. He will be excited to see that you were pleased with your experience. Don't hesitate to contact us if there is anything we can do for you. Please follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Best regards, J.P. Miller General Manager

August 30, 2011

We had a great experience with Paul Miller and would recommend their services to anyone. Derrick made our time there easy and enjoyable and we are very happy with our new car! More

by smeenach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Cantrell
Aug 30, 2011 -

Paul Miller Auto Group responded

Congratulations on your new car! All of us here at Paul Miller are excited to see that your experience at our store was an easy and enjoyable one. Derrick will be happy to see that you were pleased with his customer service. Please contact us if there is anything we can do for you. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope you continue to enjoy your new car! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Thank you, J.P. Miller General Manager

August 30, 2011

we had no hope of being financed for a vehicle but alan showed us that with patience and a little hope it would all work out. we drove home a very nice ford escape and are so happy with it .he helped us in More

by louann12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alan scanlor
Aug 30, 2011 -

Paul Miller Auto Group responded

Steve and Louann, Congratulations on your new purchase and thank you for writing this review! We aim for 100% customer satisfaction at Paul Miller and we are glad to see that your visit was no exception. Don't hesitate to contact us if you have any questions. Please follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Facebook - http://on.fb.me/lsjziN Twitter - http://bit.ly/escCZR Best regards, J.P. Miller General Manager

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