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Paul Miller Auto Group

Lexington, KY

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894 Reviews

975 East New Circle Road

Lexington, KY

40505

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Showing 894 reviews

September 17, 2011

I came to the lot after having a horrible experence at Rod Hatfield Chevy. I told Brittian how I had been lied to. He was very nice and understanding, and most important of all HONEST with me. He took the More

by Josh1colley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittian Gill
Sep 19, 2011 -

Paul Miller Auto Group responded

Josh, Congratulations on your new purchase! All of us at Paul Miller are thrilled to see that you had such a comfortable visit with Brittian and that you are happy with your new vehicle. I will be sure to inform Brittian that you were more than pleased with his customer service. If there is anything we can do for you, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Sincerely, J.P. Miller General Manager

September 16, 2011

I was very satisified with my experience at Paul Miller. Mr Woods was professional, and very kind. I feel that all my questions were answered, and he went above and beyond to make sure I was happy with the More

by Jessica G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Woods
Sep 16, 2011 -

Paul Miller Auto Group responded

Jessica, Thank you for taking the time to write this thoughtful review! All of us at Paul Miller enjoy seeing reinforcement that our team members are going the extra mile to keep our valued guests happy. Please don't hesitate to contact us if there is anything we can do for you. We would like to invite you to follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope to see you again soon! Thank you, J.P. Miller General Manager

September 16, 2011

Great experience working with Big Al! Super nice and efficient! Even bought our lunch at the Thunderbird Cafe. We are excited about our new to us Suburban. More

by Bob hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Scanlon
Sep 16, 2011 -

Paul Miller Auto Group responded

Bob, Congratulations on your new purchase and thank you for coming to see us! Al will be excited to see that you were so pleased with his customer service. If there is anything we can do for you, don't hesitate to contact us. We are here to help! Please follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Sincerely, J.P. Miller General Manager

September 15, 2011

Great deal! I visited several other dealerships before buying my new SUV. Paul Miller Ford had the best value of any dealership and the SUV was exactly what I wanted. We arrived at 7:30 p.m. (the dealersh More

by tlhowe2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ketron
Sep 15, 2011 -

Paul Miller Auto Group responded

Thank you for taking the time to write this review! All of us at Paul Miller are thrilled to see that you had an enjoyable visit and that you are happy with your purchase. I will be sure to inform Bob that you were pleased with his service. If there is anything we can do for you, don't hesitate to contact us. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation and come back to see us again soon! Sincerely, J.P. Miller General Manager

September 15, 2011

I had an awesome experience at paul Miller. Ford i bought a new pickup truck a pleasure to work with very friendly very clean very professional oh definitely recommend my friends family thank you More

by suprdty79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Steward
Sep 16, 2011 -

Paul Miller Auto Group responded

Congratulations on your new truck! All of us at Paul Miller are excited to see that you enjoyed your visit to our dealership. We all greatly appreciate your generous recommendation. If you have any questions, please contact us. We are more than willing to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for choosing Paul Miller! Best regards, J.P. Miller General Manager

September 15, 2011

Derrick was very friendly. He assisted us with buying our new Mazda 3. We knew what we wanted when we arrived at the dealer and Derrick didn't try to change our mind like most dealers in the past have d More

by Cliffordc74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Cantrell
Sep 16, 2011 -

Paul Miller Auto Group responded

Clifford, Congratulations on your new Mazda 3 and thank you for telling us about your experience at our store! Derrick is a great asset to our store and we are happy to see that you had such a positive visit with him. Please contact us if you ever need anything. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Thank you, J.P. Miller General Manager

September 14, 2011

Very Friendly and helpful.They went out of their way to make me fill like I chose the right dealer to work with.Love my Ford Fusion. More

by ivyhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Steward
Sep 14, 2011 -

Paul Miller Auto Group responded

Congratulations on your new Fusion! All of us at Paul Miller are glad to see that your visit with Jerrod was a friendly and helpful one. I will be sure to tell him that you were more than pleased with his customer service. If there is anything we can do for you, please contact us. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope you continue to enjoy your new Fusion! Best regards, J.P. Miller General Manager

September 13, 2011

Bob Ketron was our salesman with Paul Miller Ford in Bob Ketron was our salesman with Paul Miller Ford in Lexington, KY. We purchased a 2012 Ford Explorer from Mr. Ketron. We had been to many dealersh More

by jpatricialee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ketron
Sep 14, 2011 -

Paul Miller Auto Group responded

Congratulations on your new Explorer and thank you for writing this review. All of us at Paul Miller are happy to see that your visit with Robert was such a positive one. I will be sure to tell him about your thoughtful review. If you ever need anything, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Thank you, J.P. Miller General Manager

September 13, 2011

Walked into the dealership and within seconds was greeted by a friendly sales rep. by the name of Nick Isaacs. He was very helpful in finding us the type of vehicle that would meet our needs and by the end o More

by Frlazarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Isaacs
Sep 14, 2011 -

Paul Miller Auto Group responded

Congratulations on your new purchase and thank you for reflecting on your experience at our store! We aim to provide our guests with an informative and enjoyable experience and we are glad to see that your visit was no exception. Please don't hesitate to contact us if there is anything we can do for you. We are more than willing to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope you continue to enjoy your Focus! Thank you, J.P. Miller General Manager

September 13, 2011

Nick did a great job with my sales transaction. He was very persistent and that's why I ended up buying from Paul Miller. I was shopping around but he was the only one calling me letting me know what was More

by wallnutz14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Isaacs
Sep 14, 2011 -

Paul Miller Auto Group responded

Congratulations on your new purchase and thank you for telling us about your visit! We love seeing reinforcement that our team members are doing what it takes to keep our valued guests happy. It will be my pleasure to share your thoughtful review with Nick. If there is anything we can do for you, please contact us. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Sincerely, J.P. Miller General Manager

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