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Paul Miller Auto Group

Lexington, KY

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894 Reviews

975 East New Circle Road

Lexington, KY

40505

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Showing 894 reviews

September 23, 2011

I bought my BMW 328xi from Paul Miller Ford/ Mazda the internet sales associate Robert Leitch was not pushy, answered all my questions and made me a deal I could not refuse!! They have amazing customer s More

by tjspeed25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Leitch
Sep 26, 2011 -

Paul Miller Auto Group responded

Congratulations on your new purchase and thank you for writing this review! We enjoy seeing reinforcement that our team members are going the extra mile to ensure that our valued guests are having an enjoyable and pressure-free visit. It will be my pleasure to share your generous review with Robert. Please contact us if you have any questions. We would like to invite you to follow us on Facebook and Twitter to keep up with our store. Thank you for the recommendation! Sincerely, J.P. Miller General Manager

September 22, 2011

My sales associate James and the rest of the team at Paul Miller Mazda were very easy to deal with. The purchase of may Mazda MX5 was easy, fair and fast. Thanks! More

by chap.couzens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Haney
Sep 23, 2011 -

Paul Miller Auto Group responded

Congratulations on your new MX-5 and thank you for telling us about your visit. We love seeing reinforcement that our valued guests are enjoying their visits. I will be sure to inform James that you were pleased with his customer service. If there is anything we can do for you, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers! Thank you for the recommendation! Best regards, J.P. Miller General Manager

September 22, 2011

All my questions were answered very promptly. A quick and fair price discussion occurred in less than a 5 minute period. The car was delivered to my door with all paper work complete and ready for me t More

by mountain4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Wilson
Sep 23, 2011 -

Paul Miller Auto Group responded

Congratulations on your new purchase! All of us at Paul Miller appreciate you taking the time to write this review. We are thrilled that you had an easygoing and productive experience with Barry. Please don't hesitate to contact us if there is anything we can do for you. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Sincerely, J.P. Miller General Manager

September 21, 2011

I was helped as soon as I walked through the door with friendliness. Staff was attentive, answered all questions that I had and did not draw out the process of purchasing a new car. More

by steag502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Cantrell
Sep 21, 2011 -

Paul Miller Auto Group responded

Congratulations on your new car and thank you for reflecting on your experience at our store! All of us at Paul Miller are happy to see that your visit with Derrick was an enjoyable and productive one. We would like to invite you to follow us on Facebook and Twitter for service specials that are exclusive to our followers. Please contact us if there is anything we can do for you. Come back to see us again soon! Sincerely, J.P. Miller General Manager

September 21, 2011

We came in for a used car. Bob was very helpful and knowledgeable about the vehicles we were interested in. He even used his own car to drive us around the lot as it was raining that day. We instantl More

by lilem0520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Ketron
Sep 21, 2011 -

Paul Miller Auto Group responded

Congratulations on your new purchase and thank you for telling us about your experience! We aim for 100% customer satisfaction and all of us are happy to see that your visit with Bob was no exception. Please contact us if there is anything we can do for you. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Best regards, J.P. Miller General Manager

September 19, 2011

Jason Barnett was our Salesman. He was very professional and easy to talk to. I live in Louisville and contacted your Dealership about a vehicle I saw on Cars.com. We were not able to get that vehicle in th More

by white6393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barnett
Sep 19, 2011 -

Paul Miller Auto Group responded

Larry, Congratulations on your new vehicle and thank you for making the trip from Louisville to come see us! All of us at Paul Miller are glad to see that your experience with Jason was a positive one and that you are pleased with the outcome. We would like to invite you to follow us on Facebook and Twitter to keep up with our store. If there is anything we can do for you, please contact us. Thank you for the recommendation! Sincerely, J.P. Miller General Manager

September 19, 2011

I'm extremely pleased with my entire experience at Paul Miller. Shawn McBride, our salesman, worked with my wife and I for much of the day to find the perfect vehicle. He was very patient and understandi More

by jburnette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn McBride
Sep 19, 2011 -

Paul Miller Auto Group responded

Congratulations on your new purchase and thank you for reflecting on your experience at our store! Shawn is a great asset to our team and all of us at Paul Miller are glad to see that your visit with him was such a positive one. He will greatly appreciate your generous recommendation. Please contact us if you have any questions. We are more than willing to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope to see you and your wife again soon! Thank you, J.P. Miller General Manager

September 19, 2011

We are very pleased with the service we received from our salesperson, Mr. LaDon Henderson. I will definitely recommend Mr. Henderson to our friends and family. Much appreciated! More

by CasiandTim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ladon henderson
Sep 20, 2011 -

Paul Miller Auto Group responded

Thank you for taking the time to reflect on your experience at our store and post this review! All of us at Paul Miller are glad to see that your visit with LaDon was a pleasant one. He will definitely appreciate your great recommendation. If there is anything we can do for you, please contact us. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Sincerely, J.P. Miller General Manager

September 19, 2011

NICK WAS NEW,ONLY BEEN THERE FOUR DAYS; BUT DID A GREAT JOB! HAD TO MAKE A COUPLE OF UNNECESSARY TRIPS (ABOUT 240 MILES )DUE TO AUTO HAVING A BROKEN SUN VISOR AND A WRONG ONE BEING ORDERED AND GAVE A LITTL More

by kcaudill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NICK ?????
Sep 19, 2011 -

Paul Miller Auto Group responded

Congratulations on your new vehicle and thank you for taking the time to write this review! All of us at Paul Miller are glad to see that you had a positive experience with Nick. I will be sure to inform him that you are happy with your new vehicle. If there is anything we can do for you, please don't hesitate to contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Best regards, J.P. Miller General Manager

September 18, 2011

We had gone to several different dealers and we kept coming back to the Mazda, due the helpful information and courtesy we received from our salesman "Andy Hiatt". I can say he went way beyond his call More

by Strickland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANDY HIATT
Sep 19, 2011 -

Paul Miller Auto Group responded

Donna and Larry, Congratulations on your new car and thank you for writing this review! All of us at Paul Miller enjoy seeing reinforcement that our team members are going the extra mile to ensure that our valued guests are happy. If there is anything we can do for you, please contact us. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Best Regards, J.P. Miller General Manager

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