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Paul Miller Auto Group
Lexington, KY
894 Reviews
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June 26, 2015
Ford Service Rep is Wonderful! She schedules my appointments and is prepared to handle my services when I arrive. She answers questions and assists, knowledgeable, carries out her She schedules my appointments and is prepared to handle my services when I arrive. She answers questions and assists, knowledgeable, carries out her duties well and timely, and wonderful with which to deal making experiences very pleasant. More
by June25
Employees Worked With
Jennifer Atwood
June 25, 2015
Mazda Loyalty I did not enjoy the fact that I had to ask for increase on my trade in value twice. I visited multiple dealerships and was offered the same price $550 I did not enjoy the fact that I had to ask for increase on my trade in value twice. I visited multiple dealerships and was offered the same price $5500. Yet at Paul Miller they offered me $500 less ,first time they only increased it by $250 after I asked what the reason was for this, they gave no clear anserw. I truly understand that it's a business and your guys did a good job but that there made me feel hustled. More
by Me79
Employees Worked With
Nick Marshall
June 19, 2015
I truly value the professionalism and care they take with me Mark Collier and his staff always take care of me. They go above and beyond my expectations! They are amazing and I greatly appreciate it! Mark Collier and his staff always take care of me. They go above and beyond my expectations! They are amazing and I greatly appreciate it! More
by Pash, Julie
June 14, 2015
Awesome Dealership I have done business with Paul Miller Madza for years. They have always taken great care of me. Everyone is always willing to work with me and make I have done business with Paul Miller Madza for years. They have always taken great care of me. Everyone is always willing to work with me and make me very happy... More
by Jamiew
Employees Worked With
Michael Chisley
June 12, 2015
Excellent experience The Sales Person, Andre, was very knowledgeable and worked well with us regarding our trade-in and Used Car purchase. We identified 4 items that we a The Sales Person, Andre, was very knowledgeable and worked well with us regarding our trade-in and Used Car purchase. We identified 4 items that we agreed to have addressed as part of the purchase of our Used Car and all were taken care of as expected. More
by J. Keenan
Employees Worked With
Andre Ables
June 11, 2015
Very good service I bought my truck 21 months ago and its great truck. The 2 times I have taken my truck for service every person has give me excellent service. I bought my truck 21 months ago and its great truck. The 2 times I have taken my truck for service every person has give me excellent service. More
by Eds ford
Employees Worked With
Jennifer Atwood
June 10, 2015
Brian and Skipper are great! Brian Grantlin and Skipper Smith worked with me on a trade in and the purchase of a 2004 Chevy Tahoe. The process was smooth, professional and no-hass Brian Grantlin and Skipper Smith worked with me on a trade in and the purchase of a 2004 Chevy Tahoe. The process was smooth, professional and no-hassle. Eventhough it was a very busy day at the dealership, they did all they could to make it a good experience. I reccomend them both to anyone looking for a new or used car. More
by DeBrot
Employees Worked With
Brian Grantlin and Skipper Smith
June 09, 2015
Purchased a new car Ken Finn goes out of his way to ensure his costumers are satified. Ken is honest, caring and a pleasure to do buisness with. I purchased a 2015 Ford F Ken Finn goes out of his way to ensure his costumers are satified. Ken is honest, caring and a pleasure to do buisness with. I purchased a 2015 Ford Fusion and when I got it home, I shut the garage door on the bumper. The Ford Fusion is alot longer than the vehicle I previously owned. I called Ken and he immediately provided assistance in getting my car fix. I would highly recommend Ken to friend and family without hesitation! In addition, another saleman by the name of Ryan (not sure of last name - new to the job) seemed just as caring as Ken. My overview is "Paul Miller Ford is one big Team that works together to create a positive experience for the consumer". More
by M. Craker
Employees Worked With
Ken Finn
April 13, 2015
way too much all I wanted was more pictures of a car. I emailed in January. I have gotten phone calls and emails every since. its non stop. tell me to come in and all I wanted was more pictures of a car. I emailed in January. I have gotten phone calls and emails every since. its non stop. tell me to come in and buy a car. what a waste. just leave me be please. I just asked a question...... even sent me emails saying thought u were coming by. u lied. of course I did cause I'm being hounded. if its like this over a question I can only imagine what its like in person. Alan scanlon goes way too far More
by jaysister
Employees Worked With
Alan Scanlon
February 02, 2015
Great buying experience for out of state buyer I found the truck I wanted online and send them an email about the truck over the weekend. Monday I got an email back that it had been sold. They aske I found the truck I wanted online and send them an email about the truck over the weekend. Monday I got an email back that it had been sold. They asked me what I was looking for and I told them, two days later I got a call to check their site they might have something I want. I live 3 1/2 hrs away from their store and can't just drive right over. I talked over phone, email and text with Charlotte Riney about every aspect of the truck. She would send me pictures and answer every question I had about the truck. She was a great help and I can honestly say I feel like she is their to help the customer not the dealer! I'm the type of buyer who hates dealing with sales people who want to push things on you and not one time did that ever happen with Paul Miller. I looked at buying a truck from several dealers in TN, GA, NC, VA. I would tell anyone looking for a vehicle to call Charlotte!!! I picked up my truck Friday 1/30/15 Keith Jackson had it all ready to go even had it warmed up waiting by the door. More
by abermc23
Employees Worked With
Keith Jackson, Charlotte Riney
