
Paul Miller Auto Group
Lexington, KY

Filter Reviews by Keyword
By Type
Showing 894 reviews
Oil Change and Tire Rotation with a smile Wally took great care of me. My first oil change after purchase was free which was great also. Very comfortable waiting area with friendly staff and f Wally took great care of me. My first oil change after purchase was free which was great also. Very comfortable waiting area with friendly staff and free coffee. They even washed my car for me. Definitely will be back. More
Excellent service! I got in quickly and service was performed well -as usual! Escape ran much better after service -and was clean to boot! Great Service Team! I got in quickly and service was performed well -as usual! Escape ran much better after service -and was clean to boot! Great Service Team! More
New car Bought new car, test drove a few times, paperwork done fast. Preapproved. Bad experience but dealership worked to make right. Love new car and experie Bought new car, test drove a few times, paperwork done fast. Preapproved. Bad experience but dealership worked to make right. Love new car and experience received from rich rumple More
Service I was pleased with the work done on my car they even checked the tires , brakes, batterywas glad they checked them, I am well sat I was pleased with the work done on my car they even checked the tires , brakes, batterywas glad they checked them, I am well satisfied. . More
Purchased Ford F-150 We were treated very kindly by the team, especially sales associate Ruben Mitchell! It was hard for us to get the truck we needed due to the debt and We were treated very kindly by the team, especially sales associate Ruben Mitchell! It was hard for us to get the truck we needed due to the debt and credit scores we had, but Paul Mitchell Ford gave us the chance and worked hard for us until they found a finance company who would finally help us, which I cannot say for a few other car dealers in which we tried to get help from! I would recommend them to anyone and rate there service as EXCELLENT!!! More
Excellent service! Took my car in as soon as I drove on the lot. Did the work in a very short time. The only thing I had to do was sign my name. I plan on getti Took my car in as soon as I drove on the lot. Did the work in a very short time. The only thing I had to do was sign my name. I plan on getting the next generation Mazda when it is available! Good work! More
Routine maintenance My car was taken in right away for regularly scheduled service. Additional maintenance work was recommended but I was surprised about the bill to be p My car was taken in right away for regularly scheduled service. Additional maintenance work was recommended but I was surprised about the bill to be paid, much more than I had expected. Overall, I am very pleased with the service. More
Excelente Service I have been a client of Paul Miller's since 1995. Back then, their service was second to none, however few years ago their service standard declined c I have been a client of Paul Miller's since 1995. Back then, their service was second to none, however few years ago their service standard declined considerably. The good news is that top level management is trying to do the right thing, and customer appreciation, value and respect seems to have been restored. Thank you! More
Service Fast and friendly service. I went in for a oil change and tire rotation. Brent called me and informed me of recalls on my Ford Escape, he went ahead a Fast and friendly service. I went in for a oil change and tire rotation. Brent called me and informed me of recalls on my Ford Escape, he went ahead and got them taken care of so I wouldn't have to make another visit! Super nice! More
Excellent Customer Service I was so pleased with the excellent customer service that I received. Gary and Rich were wonderful and helped me find exactly what I was looking for i I was so pleased with the excellent customer service that I received. Gary and Rich were wonderful and helped me find exactly what I was looking for in a new car, and worked diligently with me to meet my budget. They even set it up so that my car was brought right to my house all the way in Hamilton, OH. They have gone above and beyond and I am so thrilled with the entire experience. This is my first Mazda and I absolutely love my CX-5! I would highly recommend Paul Miller Mazda to anyone and everyone. Thank you!! More