
Paul Miller Auto Group
Lexington, KY

Filter Reviews by Keyword
By Type
Showing 894 reviews
Explorer Paul Miller Ford has given great service .. I have been satisfied every time I have taken one of my vehicles to the garage. The people that work there Paul Miller Ford has given great service .. I have been satisfied every time I have taken one of my vehicles to the garage. The people that work there greet you and seem glad you are there. The garage is busy and that is a sign that good service is being given....I know to get in early for service that day. More
2015 Ford Mustang I bought a new mustang at paul miller was great place to do the business with. Ask for Matt Cornett when you wanns buy a car!!!! See you soon guys! I bought a new mustang at paul miller was great place to do the business with. Ask for Matt Cornett when you wanns buy a car!!!! See you soon guys! More
Purchase of 2015 Mazda 3 I communicated with Edwin for several weeks over e-mail before visiting the dealership. He was always prompt and informative in his replies. Once at t I communicated with Edwin for several weeks over e-mail before visiting the dealership. He was always prompt and informative in his replies. Once at the dealership he had the car we were interested in waiting for us and moved us through the process with ease and precision. The overall experience was great and we are very happy with the vehicle. More
Great Experience all the way around. Everyone listened! Great Experience. The GManager listened and the salesman. They listened to what we had to say and valued our input. The environment was authentic wi Great Experience. The GManager listened and the salesman. They listened to what we had to say and valued our input. The environment was authentic with no pressure. More
GREAT SERVICE EXCELLENT SALESMAN!!!!! After a long day of looking at cars from other dealers and about ready to call it a day we stopped at Paul Miller Ford/Mazda. Rich Rumple was the nice After a long day of looking at cars from other dealers and about ready to call it a day we stopped at Paul Miller Ford/Mazda. Rich Rumple was the nicest, kindest salesman I have ever met. It was late in the day but he took the time to show us the car we were interested in, going over a lot of the features before we took a test drive. We were not from Lexington and he gave great directions as to the best route to take in our test drive. He told us a lot of facts about the Mazda brand of car. After the purchase he even stayed with me until the car was ready because my husband had to leave. I feel he went way beyond what was expected of him as a salesman most would have just took my money and left. He gave us a tour of the dealership so I will know where to go to get an oil change, etc. We got excellent care and also RESPECT. I will be glad to recommend my friends and family. I am a very happy customer!!!!! More
Good service The price was decent for the type of service requested. No pressure for any other service to vehicle other than the requested maintenance. Overall a The price was decent for the type of service requested. No pressure for any other service to vehicle other than the requested maintenance. Overall a good experience. More
New Car Purchase I have purchased two vehicles from Paul Miller Ford and the experience has been great! They have a very friendly and helpful staff that will go out of I have purchased two vehicles from Paul Miller Ford and the experience has been great! They have a very friendly and helpful staff that will go out of their way to make you the best deal possible. They also have the best prices around. More
Warranty Service Helpful, friendly staff and, without being asked, checked for software updates and found one released that morning. Proactive without sales = customer Helpful, friendly staff and, without being asked, checked for software updates and found one released that morning. Proactive without sales = customer focused, thanks for the help. More
New car purchase. My experience with Paul Miller Ford was excellent. I spoke to Jesse Hurst during the whole purchase and he was a great person to speak to. He was expe My experience with Paul Miller Ford was excellent. I spoke to Jesse Hurst during the whole purchase and he was a great person to speak to. He was experienced as a salesman and had enough knowledge about the car, very respectful and formal. I would recommend this dealer to anyone interested in buying a new or used car. More
Engine light problem They were expecting me at my appointment time. Fixed the problem promptly. Very friendly. Let me know quickly when vehicle was ready via call and by e They were expecting me at my appointment time. Fixed the problem promptly. Very friendly. Let me know quickly when vehicle was ready via call and by email. More