
Paul Miller Auto Group
Lexington, KY

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Very nice to have the service and the shuttle Thanks to the shuttle service I was able to get my car serviced and spend my 4 hours somewhere other than the waiting room. The service tech was very Thanks to the shuttle service I was able to get my car serviced and spend my 4 hours somewhere other than the waiting room. The service tech was very polite and helpful. He answered some questions I had about things other than what we were doing at this appointment. More
They did a good job. They did a good job of selling me the car. Apparently there is no negotiating from sticker price anymore and they did a good job of explaining that to They did a good job of selling me the car. Apparently there is no negotiating from sticker price anymore and they did a good job of explaining that to me. Wouldn't even throw in all weather mats. More
Excellent Customer Service Mr. Meade was an excellent salesman. He was patient and compassionate. He listened to what I had to say and focused specifically on the type of vehicl Mr. Meade was an excellent salesman. He was patient and compassionate. He listened to what I had to say and focused specifically on the type of vehicle I was looking for. He was very knowledgeable. I would definitely send customers his way because he's an all around great, friendly person. Mr. Peoples in finance is very pleasant and knowledgeable. He listens and has the best interest of the customer. He's very compassionate and courteous. More
Wally is the man! I am a Ford employee and a Ford customer. I work in Louisville and can have my vehicle picked up at the Plant serviced at brought back but I choose Pa I am a Ford employee and a Ford customer. I work in Louisville and can have my vehicle picked up at the Plant serviced at brought back but I choose Paul Miller Service because of the people and the care I receive! Great job! More
Average No problems, in and out for my first oil change. One thing that I did not like is that when I purchased my new car in June 2015, I was given a free o No problems, in and out for my first oil change. One thing that I did not like is that when I purchased my new car in June 2015, I was given a free oil change. Only to schedule my oil change and be told that I would owe $19.95 for tire rotation. Seriously, if someone just spent thousands of dollars purchasing, a car, the least you could do would be a free oil change including tire rotation. This definitely turned me off and I am not sure I will return for service in the future. More
David Schmidt takes great care of his customers! Every time I've dealt with David Schmidt in service he has gone out of his way to take care of me and make sure I got what I needed as quickly as poss Every time I've dealt with David Schmidt in service he has gone out of his way to take care of me and make sure I got what I needed as quickly as possible in a friendly way. He really seems to care about the customers and making sure they have a positive experience. More
Fantastic buying experience! My salesperson Brandon was so helpful. He was available for all my questions and worked hard to help me get the best deal possible. I'm so grateful! My salesperson Brandon was so helpful. He was available for all my questions and worked hard to help me get the best deal possible. I'm so grateful! More
Very good experience! Bill was absolutely wonderful in helping me find a vehicle that met my expectations and ticked off my checklist of needed features. He is kind, perso Bill was absolutely wonderful in helping me find a vehicle that met my expectations and ticked off my checklist of needed features. He is kind, personable, and I enjoyed visiting with him during this process, which made time not drag by (I am always in a hurry so time drags frequently for me). I would recommend his services to anyone needing assistance with special financing with their vehicle purchase. More
Excellent Service Visit It was a true pleasure to make my vehicle to this wonderful professional dealership, got an appointment that fit my schedule, I was in fast and my veh It was a true pleasure to make my vehicle to this wonderful professional dealership, got an appointment that fit my schedule, I was in fast and my vehicle was fixed quickly. The waiting area is excellent with a nice large TV and free bottled water. I visited the new car showroom during my wait and everything was modern and clean. Walked around with no pressure from the sales consultants. I would buy my next vehicle from them, keep up the great job. More
Ford edge Great service and customer satisfaction and products. Would highly recommend family and friends to stop by when they are looking to purchase a new or Great service and customer satisfaction and products. Would highly recommend family and friends to stop by when they are looking to purchase a new or used vehicle More