Paul Miller Auto Group

Thorough service We went to the Pre-Owned Auto Mall at Paul Miller Ford. Our salesman, Dave, was not pushy and very helpful. He gave us the opportunity to drive differ We went to the Pre-Owned Auto Mall at Paul Miller Ford. Our salesman, Dave, was not pushy and very helpful. He gave us the opportunity to drive different cars and pick from a variety of cars on their website. After the purchase, we were sent to the service center for them to diagnose a wheel noise. We were given a "concierge" named Brittany Keys that took very good care of us until everything was checked and repaired. They were very thorough and persistent. Last, but not least, they have a shuttle service that delivered me to my workplace and picked me up later. More

FANTASTIC service, with one caveat.. Car shopping has always been a nightmare for me, and this time I had my 4 year old son with me. Thankfully, we got Howard Kendrick, who I can't recomm Car shopping has always been a nightmare for me, and this time I had my 4 year old son with me. Thankfully, we got Howard Kendrick, who I can't recommend enough. He's patient, kind, and truly had my best interests at heart. He helped me get a new Fusion at the lowest interest rate offered directly through Ford Finance. He matched me with the car I desired, all the way down to the price and color. I mentioned a caveat, and that comes when you get to signing finance paperwork. I got Chris Gillum, who endlessly pressured me to sign up for extended warranty service and GAP coverage. He kept lowering the price, I kept saying No. He made me feel guilty and it was quite unpleasant for me. In the end, I did accept the GAP coverage because I know it's a worthwhile investment. Sadly, Chris lied to me and said I got it at cost, but I literally watched him tack on an extra $100 to his cost price. Avoid Chris and I think you'll be happy with your results. Definitely ask for Howard....I'll keep coming back to him. More

Always the best. David always takes care of my car's service needs quickly and professionally. I will recommend him and the entire Mazda service team with confidence t David always takes care of my car's service needs quickly and professionally. I will recommend him and the entire Mazda service team with confidence to all my friends without hesitation. More

Quick / Excellent Service!i I drove in on Saturday morning , 9am, for an oil change and found a long line ahead of me. I was informed of the wait time, approximately two hours, s I drove in on Saturday morning , 9am, for an oil change and found a long line ahead of me. I was informed of the wait time, approximately two hours, so I waited in the customer lounge. Free wi-fi, coffee and a couple free hot dogs later and I was on my way as promised. Happy customer! More

GREAT SALESMAN My salesman Beau Murphy was very nice to work with. He made the car buying experience very easy with no high pressure. He did not rush me and made My salesman Beau Murphy was very nice to work with. He made the car buying experience very easy with no high pressure. He did not rush me and made every effort to find the car I wanted. He made every effort to get me the best deal he could. I would highly recommend Beau and the dealership including the finance department to anyone looking for a new car! More

MY EXPERIENCE AT PAUL MILLER FORD WAS EXCELLANT! The salesman Beau Murphy was wonderful to work with. He made the whole experience easy and I truly believe he was looking to get me the best deal he c The salesman Beau Murphy was wonderful to work with. He made the whole experience easy and I truly believe he was looking to get me the best deal he could. And he did! The finance person was very nice to work with as well. He had everything ready for me when I arrived and explained any questions I may have had; even though it was getting late he took his time and got the job done! This was my 3rd Mazda I have purchased at Paul Miller Ford and I look forward to my 4th one. More

Super Service The sales person (Brandon Lewis) is a great asset to your dealership. His knowledge of the vehicle I was interested in was a great help in my making The sales person (Brandon Lewis) is a great asset to your dealership. His knowledge of the vehicle I was interested in was a great help in my making up my mind about purchasing the vehicle. He makes you feel like you are important and is there to help. More

New Truck Purchase After shopping at several dealer in the Lexington area Paul Miller was my last stop before making my final decision. My mind was already made up to p After shopping at several dealer in the Lexington area Paul Miller was my last stop before making my final decision. My mind was already made up to purchase a vehicle at another dealer. When entering the property I was not pressured one bit. The casual atmosphere, professionalism and excellent service rivals the purchase of BMW's at Don Jacob's in Lexington. David the sales rep and Brian the manager were excellent. The finance rep was super. An A+ experience top to bottom. More

Great service The service department knew when I was due for my next oil change so they were more than willing to take of my needs and complete recalls that my car The service department knew when I was due for my next oil change so they were more than willing to take of my needs and complete recalls that my car was eligible for. More

Excellant used car salesmanship. I recently bought a nice used Chevrolet Impala from Paul Miller's used car lot, and I am very happy with it. The salesman was great and everything wen I recently bought a nice used Chevrolet Impala from Paul Miller's used car lot, and I am very happy with it. The salesman was great and everything went just as he said it would. I got a good buy on that car. I would recommend Paul Miller to anyone looking for a good used car. More