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Paul Miller Auto Group

Lexington, KY

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894 Reviews

975 East New Circle Road

Lexington, KY

40505

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Showing 894 reviews

December 31, 2016

Dave Linebaugh is excellent. Dave Linebaugh is why I bought my Ford F-150. The man has all the knowledge of the product he is selling. EVERY question asked was answered, and there More

by lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Linebaugh
Jan 02, 2017 -

Paul Miller Auto Group responded

Lisa, Welcome to the Paul Miller Family! We are happy to hear that Dave has provided you with a 5 STAR experience! We pride ourselves on excellent customer service and ultimate product knowledge! We are excited to have you back for your first free oil change!

December 29, 2016

Butler Service & Routine Maintenance My 2012 Edge is in excellent condition due to the wonderful folks at Paul Miller of Lexington. Casey always calls me to go over suggested maintenance More

by Donnab0723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Smith
Jan 02, 2017 -

Paul Miller Auto Group responded

Donna, We are happy to hear that Casey takes such great care of you. 5 STAR Customer service always our top priority! We appreciate your kind words and recommendations. We'll see you at your next visit!

December 21, 2016

"Works Package" for 2013 Escape. Without an appointment, I visited Service for the "Works Package" for my 2013 Explorer. The resulting check list revealed a couple of items in need o More

by Marion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Branson
Jan 02, 2017 -

Paul Miller Auto Group responded

Marion, We are happy to hear that we were able to identify and correct any issues that your vehicle may have had. We look forward to seeing you at your next oil change!

December 10, 2016

45K maintenance Had the 45K maintenance done on my 2014 Ford. Wally was great to work with again. Explained the outcomes of the tests and what needed to be done. Feel More

by EBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Branson
Jan 02, 2017 -

Paul Miller Auto Group responded

EBrown, We truly appreciate your business and the time you have taken to share your positive experience! We look forward to seeing you again!

December 07, 2016

Go Beau go! I totaled my car and was needing to get into something fast along with the affordability. Beau was awesome! He laid out all of my options, worked hard More

by Hey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Murphy
Dec 09, 2016 -

Paul Miller Auto Group responded

Wow! We are so sorry to hear your first vehicle was totaled but are glad to hear Beau was able to turn your situation around! We are so lucky to have Beau! We hope you are loving your new vehicle and are glad to have you in the Paul Miller Family!

December 06, 2016

Fantastic Service! I finally got my dream car, all thanks to Beau Murphy!!! I knew what car I was interested in, called on the way to Paul Miller and Beau had it sittin More

by AHuffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Murphy
Dec 07, 2016 -

Paul Miller Auto Group responded

We are so happy to hear of your 5 STAR experience with Beau! We are so lucky to have him and the rest of our amazing team and are glad you got to see him in action! We hope you are loving your new vehicle and welcome to the Paul Miller Family!

December 05, 2016

1st Time Service Greeted promptly in service area and taken care of quickly without an appointment for an oil change and tire rotation. And all while being able to re More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Branson
Dec 07, 2016 -

Paul Miller Auto Group responded

We are so glad to hear your service experience was 5 STAR and that you had a comfortable wait in the waiting area! Thank you so much for taking the time to share it with us and we are happy to have you in the Paul Miller Family!

December 03, 2016

Great experience. Good people, atmosphere, price, wait. Been there several times and it is always the same good service with nice people in a comfortable waiting area. More

by Kball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
Dec 05, 2016 -

Paul Miller Auto Group responded

Thank you so much for sharing your 5 STAR service experiences with us! We are so glad that we have been able to help you with your service needs and look forward to helping with anything that may come up in the future!

November 30, 2016

Excellent service and interaction about what was happening with my car. I was very please with my car repair. I used the shuttle service and was pleased. More

by countryboy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britney in service department was helpful and professional
Dec 02, 2016 -

Paul Miller Auto Group responded

We are so happy to hear of your 5 STAR service experience at Paul Miller Auto Group! We are so glad you enjoyed your time with us and look forward to seeing you for any future needs you may have!

November 29, 2016

great service, great employees. I took my cmax in for oil change and auto butler everything was outstanding.sales service attention to detail all was outstaning,and i would suggest P More

by Alison Schaffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
geof, David Schmidt
Nov 30, 2016 -

Paul Miller Auto Group responded

We are so happy to hear about your 5 STAR service experience here at Paul Miller! Thank you so much for sharing it with us and we look forward to seeing you for any future needs you may have!

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