Paul Miller Auto Group
Lexington, KY
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Warranty Repair & Service Everyone that I encountered while I was at Paul Miller Ford was friendly and very professional. They listened to my requests and were accommodating. I Everyone that I encountered while I was at Paul Miller Ford was friendly and very professional. They listened to my requests and were accommodating. I could not have asked for a better experience. Thank you!!! More
Oustanding Salesperson Paul Miller Auto Group is very lucky to have Jesse Hurst as an employee. If it wasn't for Jesse help, I would have gotten up and walked out; without b Paul Miller Auto Group is very lucky to have Jesse Hurst as an employee. If it wasn't for Jesse help, I would have gotten up and walked out; without buying a vehicle. More
Ford Service at its Best Each time I've visited everyone has been very friendly, very helpful and the service has been timely. Will use them Eveytime I need service Each time I've visited everyone has been very friendly, very helpful and the service has been timely. Will use them Eveytime I need service More
purchased new Mazda MX5 After the disappointment over an incorrect internet price, Taylor Watson and the GM contacted me and apologized profusely for the mistake. They promi After the disappointment over an incorrect internet price, Taylor Watson and the GM contacted me and apologized profusely for the mistake. They promised to make it right and gave me the best pricing they could. I searched around the country and no one would even Match the pricing so my confidence and trust in Paul Miller made was restored. They went an extra mile to keep me as a customer. I'm not sure many dealerships would do that. In the end, with Mazda's $1000 cash rebate, the price I paid was actually less than the mistaken internet price. You can trust Paul Miller to do the right and fair thing by you. Nick Marshall, my salesman, did a great job in servicing me. I reccomend working with him. Then, on a return visit, I left my backpack and personal computer in the customer waiting area. Before I had realized I left without it, Shawn, the Sales manager called me and offered to drop it by my house. These are very nice people! Thanks for a great experience. More
Best car buying experience ever ! From the time we got out of our car it was awesome . Sales people could have not been more friendly. Howard Kendrick helped us & answered every questi From the time we got out of our car it was awesome . Sales people could have not been more friendly. Howard Kendrick helped us & answered every question . After our purchase of a 2016 Mazda CX-5 he took us around & introduced us to all depts. cleaned up & full tank of gas was a plus!! Thanks Again Paul Miller & Howard Kendrick ???????????????????? More
Purchased a 2011 Toyota Sienna We pulled into the lot and immediately meNt up with Deeno. He was so helpful, we came looking for a specific vehicle and he took us right to it. He ga We pulled into the lot and immediately meNt up with Deeno. He was so helpful, we came looking for a specific vehicle and he took us right to it. He gave us plenty of time to look over the car and we went for a test drive. No high pressure sales, we agreed on a price that was acceptable to both parties. Deeno couldn't have been nicer. More
Fast friendly service Service department was very helpful in fixing our problem. We were visiting our daughter in Kentucky from West Virginia Parked our car at her house f Service department was very helpful in fixing our problem. We were visiting our daughter in Kentucky from West Virginia Parked our car at her house for the weekend. When we were ready to leave car wouldn't start. Had issue with battery. More
new service writers The new guys Bennie and Rodney are fantastic!!! They are very knowledgeable and are very nice. They explained everything to me in a way that I would u The new guys Bennie and Rodney are fantastic!!! They are very knowledgeable and are very nice. They explained everything to me in a way that I would understand. More
Service Now This was my second use of the Paul Miller Service Department for routine maintenance. The experience was excellent! A very pleasant, timely experien This was my second use of the Paul Miller Service Department for routine maintenance. The experience was excellent! A very pleasant, timely experience both times. I especially like the fact, there is no need to schedule routine maintenance, just pull up and "get'r done". For me the early 7am opening time is a great fit for my schedule. More
Excellent Service! The Paul Miller service department has been wonderful to us. Scheduling an appointment was easy and convenient as was the fix. I was back in my car th The Paul Miller service department has been wonderful to us. Scheduling an appointment was easy and convenient as was the fix. I was back in my car the next day. I highly recommend Paul Miller's service department. They were very friendly and knowledgeable - all around great service! More