Paul Miller Auto Group
Lexington, KY
Filter Reviews by Keyword
By Type
Showing 894 reviews
First Rate My wife actually was the customer and stated she had never been treated so well. The staff were courteous, pleasant and efficient. We have no problem My wife actually was the customer and stated she had never been treated so well. The staff were courteous, pleasant and efficient. We have no problem with driving 35 miles for service. More
Recall issues Service was fantastic as always. Just dropped off my car and a few hours later I received a phone call letting me know what was fixed. Just that easy. Service was fantastic as always. Just dropped off my car and a few hours later I received a phone call letting me know what was fixed. Just that easy. Courteous and quick. Just what we need in a week day. Thanks again More
Second car from Paul Miller Part of the reason for buying again from Paul Miller is the service., I gladly trust my new mustang to the service department. They are fast and are Part of the reason for buying again from Paul Miller is the service., I gladly trust my new mustang to the service department. They are fast and are very courteous every time I go in. Liz More
Always the best Trusted service. Quality parts. Excellent communication. I deal with other dealerships for other brand cars, Paul Miller is the best. Coordinated th Trusted service. Quality parts. Excellent communication. I deal with other dealerships for other brand cars, Paul Miller is the best. Coordinated the tow. Informed me of the repair schedule. They make my life easier. More
New car purchase Charles Davis was our sales consultant he was very friendly, professional and knowledgeable about the vehicle. He made the buying experience very rela Charles Davis was our sales consultant he was very friendly, professional and knowledgeable about the vehicle. He made the buying experience very relaxing and easy (no hard sell). More
My first new car!! Dave did a wonderful job of helping me find the right car for me. The practical side of me wanted a car that gets great gas mileage and fit my budget. Dave did a wonderful job of helping me find the right car for me. The practical side of me wanted a car that gets great gas mileage and fit my budget. But I also really wanted the navigation system and a car that looked good. Dave gave me several options and then let me decide with no pressure. I also appreciate the amount of time he spent explaining all of the details about the car after the sale. Thanks Dave! More
Great salesperson that is fast, friendly, professional I bought my first car from Paul Miller on June 26th, 2017. Arrived 9am, immediated greeted by Travis, who was very knowledgeable and friendly. I went I bought my first car from Paul Miller on June 26th, 2017. Arrived 9am, immediated greeted by Travis, who was very knowledgeable and friendly. I went for a test drive and looked at the car and was happy with it. Travis helped me locate the car and negotiated a great deal. The car was fully prepped and ready to go by 12pm. All in all a low-stress happy experience and very satisfied with my purchase. More
Go-To Service Center for my Ford Very friendly staff and thorough service work every time. There is no other place I would take my Explorer than Paul Miller Ford. A+ Service Center!! Very friendly staff and thorough service work every time. There is no other place I would take my Explorer than Paul Miller Ford. A+ Service Center!! More
Fast, Friendly, Professional for my New Escape Took my Escape in for a routine oil change/service per mileage and a slow leak in my left rear tire. Wally let me know about the cabin and engine com Took my Escape in for a routine oil change/service per mileage and a slow leak in my left rear tire. Wally let me know about the cabin and engine compartment filters which needed changing so I did. The service department at Paul Miller Ford is great because of the people. Scheduled a upcoming appointment with Jennifer Atwood in regards to a SYNC problem while I was there. More
Wally is all about Customer Service Wally is the best of the best. He is very professional. I trust him with my Toyota Rav 4 . Very honest and customer focused. That is why I take my veh Wally is the best of the best. He is very professional. I trust him with my Toyota Rav 4 . Very honest and customer focused. That is why I take my vehicles there. He keeps me informed and always goes the extra mile to make sure I leave with a smile. Go Wally!!!! More