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Paul Miller Auto Group

Lexington, KY

4.8
894 Reviews

975 East New Circle Road

Lexington, KY

40505

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Showing 894 reviews

July 15, 2017

First Rate My wife actually was the customer and stated she had never been treated so well. The staff were courteous, pleasant and efficient. We have no problem More

by GB2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Key
Jul 17, 2017 -

Paul Miller Auto Group responded

We appreciate the kind words from you and your wife! We look forward to having you back for your next service visit!

July 14, 2017

Recall issues Service was fantastic as always. Just dropped off my car and a few hours later I received a phone call letting me know what was fixed. Just that easy. More

by bwolfinbarger
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Branson, Rebecca Blevins
Jul 17, 2017 -

Paul Miller Auto Group responded

We are so happy to hear your experience was "courteous and quick"! We look forward to having you back for your next visit!

July 14, 2017

Second car from Paul Miller Part of the reason for buying again from Paul Miller is the service., I gladly trust my new mustang to the service department. They are fast and are More

by lizbethdell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know who ,because several people helped me!
Jul 17, 2017 -

Paul Miller Auto Group responded

It is so great to hear that the customer service you have received from our Service Department, was excellent enough to bring you back to work with our sales team in purchasing your new Mustang! We appreciate your continued business and kind words! Thank you for being such a valued member of our Paul Miller Family!

July 11, 2017

Always the best Trusted service. Quality parts. Excellent communication. I deal with other dealerships for other brand cars, Paul Miller is the best. Coordinated th More

by Phil Jeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Blevins
Jul 12, 2017 -

Paul Miller Auto Group responded

Phil, we appreciate your kind words & are so happy to hear that we are able to make your "life easier"! We look forward to having you back for your next visit!

July 03, 2017

New car purchase Charles Davis was our sales consultant he was very friendly, professional and knowledgeable about the vehicle. He made the buying experience very rela More

by Leon Byram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Davis
Jul 03, 2017 -

Paul Miller Auto Group responded

Leon, We are happy to hear that Charles was able to give you a relaxing and easy 5 STAR experience! We are happy to welcome you as a member of the Paul Miller family! Thank you for your kind words!

July 03, 2017

My first new car!! Dave did a wonderful job of helping me find the right car for me. The practical side of me wanted a car that gets great gas mileage and fit my budget. More

by Sherri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Linebaugh
Jul 03, 2017 -

Paul Miller Auto Group responded

It is great to hear that Dave was able to get you the car that you were looking for, and explained all of it's features thoroughly! We are happy to welcome you to the Paul Miller family!

July 01, 2017

Great salesperson that is fast, friendly, professional I bought my first car from Paul Miller on June 26th, 2017. Arrived 9am, immediated greeted by Travis, who was very knowledgeable and friendly. I went More

by ywl359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Baney
Jul 03, 2017 -

Paul Miller Auto Group responded

We are so happy to hear that Travis was able to give you a 5 STAR experience! We welcome you to the Paul Miller Family, and look forward to seeing you again at your first scheduled maintenance!

June 28, 2017

Go-To Service Center for my Ford Very friendly staff and thorough service work every time. There is no other place I would take my Explorer than Paul Miller Ford. A+ Service Center!! More

by PeterK87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood, Wally Branson
Jun 29, 2017 -

Paul Miller Auto Group responded

Thank you for such positive words! We are grateful to have the opportunity to serve you with A+ service! We look forward to having you back!

June 28, 2017

Fast, Friendly, Professional for my New Escape Took my Escape in for a routine oil change/service per mileage and a slow leak in my left rear tire. Wally let me know about the cabin and engine com More

by Towles, B D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Linebaugh, Jennifer Atwood, Wally Branson
Jun 29, 2017 -

Paul Miller Auto Group responded

Hello! We are happy to hear that Wally was able to take such great care of you! Keeping you and your vehicle safe is top priority! We look forward to having you back!

June 28, 2017

Wally is all about Customer Service Wally is the best of the best. He is very professional. I trust him with my Toyota Rav 4 . Very honest and customer focused. That is why I take my veh More

by Cookey
Recommend Dealer
Yes
Employees Worked With
Wally Branson
Jun 29, 2017 -

Paul Miller Auto Group responded

It is great to hear that you always leave with a smile! We take pride in putting our customers first, and providing 5 STAR experiences to all members of the Paul Miller Ford family!

Jun 30, 2017 -

Paul Miller Auto Group responded

We are so happy to hear that Wally takes excellent care of your Rav4! We truly value you as a member of the Paul Miller Family, and can't wait to have you back!

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