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Paul Miller Auto Group

Lexington, KY

4.8
894 Reviews

975 East New Circle Road

Lexington, KY

40505

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Showing 894 reviews

August 11, 2017

Great place to spend an afternoon! Bought a gorgeous 2017 Mazda6 through Nick Marshall. He is a great salesman to work with and he made our day quite enjoyable. Great negotiation proc More

by Sandy Hess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Marshall
Aug 11, 2017 -

Paul Miller Auto Group responded

Sandy! We are so happy that Nick was able to provide you with the vehicle you were looking for, and an enjoyable day ...all while giving you a 5 STAR experience! We welcome you to the Paul Miller Family, and look forward to having you back for your first scheduled maintenance!

August 06, 2017

Excellent Service I brought my vehicle in to the quick lane to be looked at and it was diagnosed, and I was notified within the hour. The technician was extremely helpf More

by Fordfamily
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Branson
Aug 07, 2017 -

Paul Miller Auto Group responded

We are happy to hear that our technician was accommodating with your service needs, and presented options. We hope that this allowed you to choose what is best for your vehicle and your family at this time. We look forward to having you back!

August 05, 2017

Excellent service My review is about the individuals who work there. I'd like to thank Wally, the technician, and Tara in billing. I had taken my car in to get it serv More

by Miminewgrandmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara, Wally Branson
Aug 07, 2017 -

Paul Miller Auto Group responded

We are so happy to hear that our staff as able to go above and beyond to make sure that all of your needs were met! We sincerely hope that your family emergency was resolved without issue- and hope to have you back again.

August 03, 2017

First car for son in college Welcome relief! We had checked several other lots but no satisfaction. Paul Miller was so helpful from Elana in emails and question answered accuratel More

by donnieglasgow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena Sonnentag, Nicholas Marshall, Shawn Brock, Taylor Moody
Aug 04, 2017 -

Paul Miller Auto Group responded

We are so happy to hear that our entire team was able to give you an amazing experience! There is nothing better than being a part of such a family milestone in our customers' lives. We truly hope that your son enjoys his first car, like you all have enjoyed your experience with us!

August 02, 2017

recall work We just relocated from another state and had some recall work that needed done. We were very well take care of in your service department and even pai More

by mistertlg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri Thomas
Aug 04, 2017 -

Paul Miller Auto Group responded

We are happy to welcome you to the Bluegrass State with 5 STAR service! We look forward to continuing to serve all of your family's automotive needs!

August 01, 2017

First oil change Was a great experience! They even washed my truck! Thanks Paul Miller Ford! Would highly recommend Paul Miller Ford. They have the best waiting room More

by Bruce Lester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Aug 04, 2017 -

Paul Miller Auto Group responded

Bruce, we are so happy to hear of your great experience with our Service team!

July 28, 2017

Body work and rims fixed The work was great! A little bit of a communication issue but it all worked out in the end! It basically looks like a new car!😄 More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Atkins
Jul 28, 2017 -

Paul Miller Auto Group responded

We are glad to hear that your issues were resolved, and we were able to ultimately provide you with an excellent experience! We look forward to welcoming you back at your next visit!

July 27, 2017

First Oil Change My first oil change went very well. I didn't feel a thing --- except great comfort sitting in the air-conditioned waiting area and reading. My car was More

by tobym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Schmidt
Jul 28, 2017 -

Paul Miller Auto Group responded

We are so happy to hear that your first oil change was a comfortable & excellent experience for you! We truly appreciate you, your kind words, and for being a member of the Paul Miller Family!

July 18, 2017

Saleman We came out to Paul Miller looking for a used Truck. Got Dave he show use what we needed. He was very nice to work with. More

by jennie12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Linebaugh
Jul 21, 2017 -

Paul Miller Auto Group responded

Thank you for your kind words about Dave & your excellent experience! We are happy to welcome you to the Paul Miller Family!

July 18, 2017

Oil Change Made appointment online. In and out in less than 45 minutes. This enabled me to make it to a meeting in NKY in plenty of time. Wally was great to work More

by JBH
Recommend Dealer
Yes
Employees Worked With
Wally Branson
Jul 21, 2017 -

Paul Miller Auto Group responded

JBH- We are so happy to hear that we were able to accommodate, not only your vehicle's needs, but your busy schedule as well! We appreciate your kind words, and look forward to having you back for your next scheduled service!

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