Paul Miller Auto Group
Lexington, KY
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Good staff choices I interfaced with 6 people, 5 of 6 were great I’ve worked for a fortune 100 company and would suggest redirectional feedback only to the management o I interfaced with 6 people, 5 of 6 were great I’ve worked for a fortune 100 company and would suggest redirectional feedback only to the management of the functional areas below. Slow down & seek to understand... respond & don’t react. Other than the leadership I met, the actual functional groups were nothing short of great. They all made it about me. More
Polite quick service As always the staff here are insightful, courteous and provide quality service. I drive from almost an hour away because I trust the work they provide As always the staff here are insightful, courteous and provide quality service. I drive from almost an hour away because I trust the work they provide here. More
Fantastic First time bring my Toyota Tacoma in for oil chg, (bought this at the auto outlet at Paul Miller) they were very helpful, and professional, I waited f First time bring my Toyota Tacoma in for oil chg, (bought this at the auto outlet at Paul Miller) they were very helpful, and professional, I waited for my truck not that long and they let me know everthing was fine and they had it washed it was a great 1st time experience. More
Superb We've only been once but we thoroughly enjoyed our experience. I look forward to coming back for future appointments to keep my vehicle in great shape We've only been once but we thoroughly enjoyed our experience. I look forward to coming back for future appointments to keep my vehicle in great shape. More
Sam Webb. I recommend him to everyone. He helps you 110%. Sam Webb, was a very genuine professional good guy. He never pressured me at all. He listened to my wants of a new car. And respectfully took my amoun Sam Webb, was a very genuine professional good guy. He never pressured me at all. He listened to my wants of a new car. And respectfully took my amount of what I could spend. And worked with me. Every way possible.. And he helped make it happen for me. And for that and him . I am so thankful. Thank you Sam. A very blessed proud owner of a 2018 Ford Escape. I recommend Sam , to everyone. Such a kind gentleman and a very respectful car salesman. Deanna Hunt More
Mazda 3 Service Had oil change, tire rotation, and inspection. I also inquired about a recent recall for my 2015 Mazda 3. They were aware and will complete once the Had oil change, tire rotation, and inspection. I also inquired about a recent recall for my 2015 Mazda 3. They were aware and will complete once the parts come in. It was great service as always, but they forgot the wash afterwards. Not a big deal and I think they were undermanned late Friday. More
Explorer Received notification of a recall....called and appointment scheduled very quick. Recall was quickly done. Everyone at Ford is always so pleasant...g Received notification of a recall....called and appointment scheduled very quick. Recall was quickly done. Everyone at Ford is always so pleasant...great service. We have been so please each time we have had work done.....Great Service and people. More
LED lighting. Absolutely had an excellent experience on my visit this week !!!!!! I had all LED bulbs installed in the headlights, low & high beam, fog lights, rear Absolutely had an excellent experience on my visit this week !!!!!! I had all LED bulbs installed in the headlights, low & high beam, fog lights, rear back up lights and the license plate lights. As I drove home last night I could see so much better than the factory halogen lights. What a difference the LED's make. The guys in the Top Shop and Fast Lane took excellent care of me and I appreciate them all very much, they truly do an awesome job when I bring Mother's Fusion in for service. See you all on March 11th, 2018 for my next Auto Butler appointment. Jeff Ross. More
Great service It’s always a pleasure to go to Paul Miller service. They keep my car running perfectly and always give me a free car wash when it’s done. It’s always a pleasure to go to Paul Miller service. They keep my car running perfectly and always give me a free car wash when it’s done. More
Always great service! I recently brought my Fusion in for an oil change and needed recommendation on new tires. Wally helped me select a new set of tires and I couldn’t be I recently brought my Fusion in for an oil change and needed recommendation on new tires. Wally helped me select a new set of tires and I couldn’t be happier with the selection. Wally even helped me find the rebate on the PMF Service website and made the process easy. Great customer service. More