Paul Masse Chevrolet

Don’t want to make a deal. I am surprised. I have purchased multiple vehicles every 5 years from this delearship and have always been able to work out a price. They always seeme I am surprised. I have purchased multiple vehicles every 5 years from this delearship and have always been able to work out a price. They always seemed to have the Lowest prices of gm vehicles until recently. They couldn’t match the price of Hurd in Johnston and make a deal. This is disappointing because their service department is second to none. More

Outstanding experience Went to Paul Masse Chevrolet to road test a 2019 Equinox. The sales person Paul Dragich was very friendly and detailed all of the option packages avai Went to Paul Masse Chevrolet to road test a 2019 Equinox. The sales person Paul Dragich was very friendly and detailed all of the option packages available. He was a very low pressure guy and treated us like we were royalty. Paul went through all the details on each feature of the vehicle, very very knowledgeable. We purchased the Equinox that we test drove. We will absolutely be back to this dealership To see Paul when we are looking at another car. We are also interested in the new Chevy Blazer when it becomes available and are on a call list to test drive one. Besides, he’s a Red Sox fan! More

Fast trade for new Volt After researching in the newspaper, and a quick look online for inventory, I returned to this dealership (and the same salesperson) where I purchased After researching in the newspaper, and a quick look online for inventory, I returned to this dealership (and the same salesperson) where I purchased my 2013 Volt. I went for a lease on a 2018 Volt for a number of reasons. The whole process took about 2-1/2 hours and I was on my way in my new car. Very efficient process. More

Won’t change oil if not car not purchased from them! Own a 2016 Corvette and I summer in Rhode Island for four months. Indicator to change oil comes on. I call for an appointment. First question “what k Own a 2016 Corvette and I summer in Rhode Island for four months. Indicator to change oil comes on. I call for an appointment. First question “what kind of car”. Second question “ did you buy it here?” When I said no, I bought it in South Carolina she relied “We won’t service you”. I called my guy at Rick Hendricks in SC and asked where he would recommend I take it up here. He called Masse and talked to the management and they blew him off. He’s never heard of this. I’ve never heard of this. An oil change is nothing. What happens if I really need service?? Think I will call someone in the corvette club and ask where, other than Paul Masse, they take theirs. More

BEWARE of their Service Department BEWARE going to Paul Masse Chevrolet in East Prov RI. Made an appt for 9:15am for oil change and rotation of tires. They stated it would be 1 1/2 hrs. BEWARE going to Paul Masse Chevrolet in East Prov RI. Made an appt for 9:15am for oil change and rotation of tires. They stated it would be 1 1/2 hrs. THREE HOURS LATER I call and it’s almost ready. I go to pick it up and I’m told “oh didn’t know you needed it right away” REALLY. Obviously they put others ahead of my car. Then to top it off none of my tire sensors worked. When my husband asked the Advisor he stated we needed to drive it 15-20 miles and it would set up itself. I knew that wasn’t so. So I called Paul Masse Service in their Wakefield location explained what happened and the response was “Whoever did your oil change and tire rotation didn’t know what they were doing or just didn’t want to do it”. It was brought back to the dealership and were confronted with their phony excuses. Neither the Service manager or General Manager has yet to return our calls about the unprofessional service we received. Over the years we have bought 5 vehicles from Paul Masse but this Impala because of price we bought from McGee Cheverlot Raynham MA. Maybe that’s why we received crappy service. SO GLAD WE NOW DEAL WITH MCGEE CHEVERLOT More