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Paul Masse Chevrolet
East Providence, RI
440 Reviews
Paul Masse delivers transparent pricing with the Paul Masse "One Price." All vehicles clearly marked with the best price up front which includes all available rebates, incentives and Dealer discounts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 440 reviews
June 04, 2021
Paul Masse, always give people more than what they expect to get. This is our second purchase from Paul Masse and Joshua Joseph in a three month time span. We arrived at 4:44 PM on a Wednesday night kid in t to get. This is our second purchase from Paul Masse and Joshua Joseph in a three month time span. We arrived at 4:44 PM on a Wednesday night kid in tow. Josh had the truck we wanted to see pulled up and ready to go with a fist pump for the kid saying "hey buddy!" By 5:37 PM the truck was ours. Josh, knowing a terrible experience we had encountered with another dealership, sent us service pictures of our new truck. Even helped us navigate a terrible situation with another dealership. We arrived this morning, to a truck with a thank you sign on it and a dealership happy to see us. Paul Masse is where you go when you want to be treated like family, where you are not a number but a person, and want to feel valued. They are truly what car dealerships should strive to be! More
by pverklan
April 30, 2021
Hands down this is the best dealership I’ve ever bought from!! Paul was amazing, knowledgeable and great to work with. This will definitely the dealership I continue to use in the future. from!! Paul was amazing, knowledgeable and great to work with. This will definitely the dealership I continue to use in the future. More
by Batson.rita
April 23, 2021
This is by far the best dealership I've ever been in. It's very clean and the staff treats with respect. The process of buying a car was easy, there is no sales pressure at all. I went there to look at t It's very clean and the staff treats with respect. The process of buying a car was easy, there is no sales pressure at all. I went there to look at the RS blazer, but I really couldn't afford to pay for it. My sales person ( Paul Dragich ) was so awesome he told me he had another option. I ended up with my new blazer in the LT3 level with all the same options that were in the RS and it had the v6 engine. Which was a big plus for me. Thanks again Paul and Bob Masse for the excellent service. More
by rickeyob85
March 20, 2021
Thank you for making buying the Corvette a very nice experience. You guys are a first class act from the very beginning until we took delivery of the car. Paul Dragich was very helpful and knowledgeable experience. You guys are a first class act from the very beginning until we took delivery of the car. Paul Dragich was very helpful and knowledgeable during the buying process and I highly recommend working with Paul if you are looking for a new car. More
by fastark99
Employees Worked With
Paul Dragich
January 08, 2021
Please stay away from here especially if you live in MA. My new car has not been registered for 4 weeks. I was told the plates transferred. No call no notice. No help. Salesman no help. My survey will refle My new car has not been registered for 4 weeks. I was told the plates transferred. No call no notice. No help. Salesman no help. My survey will reflect this mess. I have been driving around with old plates. Disgusting. More
by Rgm
Employees Worked With
Joshua Joseph
September 28, 2020
Great service! Sam and the team there are always courteous and very knowledgable I never feel like they are trying to upsell me on something I don't need. Very quick! . Even if it wasn't I could s courteous and very knowledgable I never feel like they are trying to upsell me on something I don't need. Very quick! . Even if it wasn't I could stay in that lounge all day. I bring my work laptop in and they make me feel like I'm in my own living room but with better snacks. Everyone walking by makes a point to say hi. I even starting bringing my wife's car in that was purchased at another dealerdhip with no hassle. More
by Sawilliamson9913
September 11, 2020
I had an outstanding experience with Paul D. And the team at Paul Masse. Complete integrity and professionalism. I traveled from NY sand will gladly do so again. This was, hands-down, the best experience I’ at Paul Masse. Complete integrity and professionalism. I traveled from NY sand will gladly do so again. This was, hands-down, the best experience I’ve ever had with an automobile dealership-and I’ve had many! Thank you again Paul D and Paul Masse Chevy- you’ve earned my future business. Matt B More
by Mjb
September 03, 2020
Up front and honest, Fair and not intimidating. A nice atmosphere to but a car. I don’t have anything more to say and your 25 word minimum is a waste of my time atmosphere to but a car. I don’t have anything more to say and your 25 word minimum is a waste of my time More
by DRyan53
August 13, 2020
Pleasant Transaction Went in to look at a truck we saw on line, Paul was our sales man and never once did he pressure us. Explained all the details of the truck and the be Went in to look at a truck we saw on line, Paul was our sales man and never once did he pressure us. Explained all the details of the truck and the benefits. Made the purchase an easy decision. We had went down the road to another the day before and totally different experience ! We would highly recommend this dealership and also highly recommend Paul!!! Thanks for the great service ! More
by glasssgirl1
Employees Worked With
Paul Dragich
August 12, 2020
Their team made my dream come true. Got the lowest price for a c7 corvette I can find anywhere. Paul Dragich and Crystal Costa did a fantastic job. Ms. Costa got me a fantastic rate for Got the lowest price for a c7 corvette I can find anywhere. Paul Dragich and Crystal Costa did a fantastic job. Ms. Costa got me a fantastic rate for my car and Mr. Dragich, took care of all my needs and answer my questions in a timely manner. I drove 3.5 hours to purchase my dream corvette without seeing it in person first, because I trusted the team at Paul Masse dealership. I will always remember Mr. Dragich and Ms. Costa for helping me get my first corvette. More
by richardyuen
