Paul Masse Chevrolet

Great, No other Words Needed. The whole experience was great. Things almost seemed to go to easy, but that is what John Lucey was trying to do. He didn't try to sell me on any vehi The whole experience was great. Things almost seemed to go to easy, but that is what John Lucey was trying to do. He didn't try to sell me on any vehicle upgrades or getting bigger, he understood what I wanted and helped me get that. He answered any questions I had, no matter how petty they were. John was easy to talk to like he was a normal guy and not trying to sell you something, which I liked. Jess was also really easy to talk to and explained everything real well when it came time to sign the paperwork. More

An great experience We arrived just to look.. We had no plans to purchase a vehicle that day.. Our salesman John was friendly and low key. While we were toast driving a We arrived just to look.. We had no plans to purchase a vehicle that day.. Our salesman John was friendly and low key. While we were toast driving a Silverado he told us about the incentives that GM had as well as dealer incentives. We decided to buy instead of just look. The price was way beyond our expectations. from that point on we were treated very well. The process was painless and we were walked through everything step by step. We would highly recommend this dealership. A great product and a great staff. More

Appreciate the Professionalism It is rare to receive the level of care that I received at Paul Masse. I leased a Silverado truck recently. John Lucey was the salesperson who helpe It is rare to receive the level of care that I received at Paul Masse. I leased a Silverado truck recently. John Lucey was the salesperson who helped me. My guess is that John is one of your top performers. He has to be considering the knowledge and confidence is provided to me during my experience with the dealership. Your front desk person Jessica and your financial person Tejal were exceptional. I am62 years old. And I run a company myself. I can only say that based on that experience, you have remarkable employees. Congratulations for that. And, BTW: I would send anyone to John, but beforehand I had a number of people singing praises of other sellers on your staff. That has to have something to do with your culture and the level of professionalism that you ask them for. More

Easiest Car Buying Experience Ever I can't say enough about working with John Lucey while buying my new Chevy Traverse. John was friendly and efficient, and more importantly, honest an I can't say enough about working with John Lucey while buying my new Chevy Traverse. John was friendly and efficient, and more importantly, honest and professional. From start to finish, John never lied, exaggerated, or glossed over anything, which I have always found to be a problem while shopping for cars. He was upfront and honest about everything. Paul Masse advertised a "No Haggle" price, and it was truly that. I got a great deal on the car without the hassle of haggling. I also got a fair price for my trade-in, again without the low-balling, and back-and-forth haggling that I have experienced in the past. The entire experience, from looking, to test driving, to buying and pickup, was stress free. I would definitely recommend shopping at Paul Masse Chevrolet. Ask for John Lucey! More

A Nice Place to Do Business After looking for a few months online through many different websites I came across a 2014 Chevy Silverado at Paul Masse. The price was better than an After looking for a few months online through many different websites I came across a 2014 Chevy Silverado at Paul Masse. The price was better than anything else I could find within 75 miles radius from where I live in eastern CT. I went there and Spoke to Richard Lima who got me on a test drive within about 10 minutes after my arrival. He was knowledgeable and friendly. I was able to make a good deal on the truck very quickly, while also getting a very fair price for my Trade In. No hidden fees for paperwork or anything else! Thanks for a great experience! More

Excellent Paul Masse's One Price was lower than any other deal I could find within 200 miles of home. While others played games with rebates and discounts thes Paul Masse's One Price was lower than any other deal I could find within 200 miles of home. While others played games with rebates and discounts these guys put their best price forward without all the gimmicks. Paul, Tejal, and Dominique were very easy to work with.....thanks guys! More

Salesman Jarid Butler made buying a truck easy & painless What I particularly liked about my truck buying experience at Paul Masse Chevrolet was the courteous & professional manner I was treated as a customer What I particularly liked about my truck buying experience at Paul Masse Chevrolet was the courteous & professional manner I was treated as a customer from start to finish. No surprises, no curve balls. Unlike previous experiences with other dealers, there were no high pressure "make a decision now" sales pitches. From initial conversation through negotiation, financing, & delivery, salesman Jarid Butler made my Ford F-150 purchase a breeze! More

Great experience Richard Lima was great. He even drove out to meet my husband at work when one of the papers for the registry needed to be changed and signed again bef Richard Lima was great. He even drove out to meet my husband at work when one of the papers for the registry needed to be changed and signed again before we could pick up the truck. More