Paul Masse Chevrolet

Awesome Experience! Found the vehicle I wanted on the web site (Silverado 2500HD), and was assigned to John Lucey as my sales rep. John was extremely courteous and profes Found the vehicle I wanted on the web site (Silverado 2500HD), and was assigned to John Lucey as my sales rep. John was extremely courteous and professional (not to mention well dressed) and knew all the details about the vehicle I was interested in and took a great amount of time to walk me through all the accessories and features. We closed the deal quickly and professionally, at a fair and reasonable price for the vehicle and my trade. The delivery process was equally outstanding, everything was ready upon arrival and the vehicle was meticulously prepared for pickup- absolutely spotless. The financing process was equally amazing as well, Jessica handled all the details and got me out of there is record time. I am highly recommending Paul Masse Chevrolet east Providence and John Lucey to all my family and friends. Truly and pleasantly surprised with the high level of customer service compared to other dealers I have worked with in the past. Thanks for a great experience, Paul D, Mansfield, MA. More

Awesome service! John Lucey was our salesperson. Too the point, knowledgeable and answered all of our questions. We will be buying our vehicles from Paul Masse from John Lucey was our salesperson. Too the point, knowledgeable and answered all of our questions. We will be buying our vehicles from Paul Masse from now on! A pleasure doing business with John and the staff! More

Salesman I was serviced by Derek Thisle and a coworker. Both were very professional and knowledgeable about your vehicles and their features. I was looking at I was serviced by Derek Thisle and a coworker. Both were very professional and knowledgeable about your vehicles and their features. I was looking at one truck and was not happy with the interior of it. He then showed me the All Star and it was a perfect fit for me. I am very happy with the terms of my lease and have already had family and co workers ask for business cards. I am more than satisfied. And you have converted me from a owner of Dodge to loving the Chevrolet. More

John Lucey is a great salesman no bs right to bottom line. Deal done in 20 mins. My Company will buy or lease from him in the future. Thank you Deal done in 20 mins. My Company will buy or lease from him in the future. Thank you More

Thank you We would like to thank our salesman John Lucey for the outstanding service he provided us when we traded our lease for another car. He spent almost 7 We would like to thank our salesman John Lucey for the outstanding service he provided us when we traded our lease for another car. He spent almost 7 hours with us. He went above and beyond to make sure we left with something we were happy with. More

The best Service I ever Had I really enjoyed my experience. Mr. Wellington Sr was a great person to deal with and I can see where he gets his great customer service because Matt I really enjoyed my experience. Mr. Wellington Sr was a great person to deal with and I can see where he gets his great customer service because Matt his manager and Mr. Sousa the finance director had great customer service. I look forward to seeing the whole team on my first oil change to tell them how much I like my truck. Each Person was very patient and they went above and beyond. This is my second vehicle from Paul Masse and they found a life long customer. Mr Paul Masse should be very happy with his Sales Team. More

Great, No other Words Needed. The whole experience was great. Things almost seemed to go to easy, but that is what John Lucey was trying to do. He didn't try to sell me on any vehi The whole experience was great. Things almost seemed to go to easy, but that is what John Lucey was trying to do. He didn't try to sell me on any vehicle upgrades or getting bigger, he understood what I wanted and helped me get that. He answered any questions I had, no matter how petty they were. John was easy to talk to like he was a normal guy and not trying to sell you something, which I liked. Jess was also really easy to talk to and explained everything real well when it came time to sign the paperwork. More

An great experience We arrived just to look.. We had no plans to purchase a vehicle that day.. Our salesman John was friendly and low key. While we were toast driving a We arrived just to look.. We had no plans to purchase a vehicle that day.. Our salesman John was friendly and low key. While we were toast driving a Silverado he told us about the incentives that GM had as well as dealer incentives. We decided to buy instead of just look. The price was way beyond our expectations. from that point on we were treated very well. The process was painless and we were walked through everything step by step. We would highly recommend this dealership. A great product and a great staff. More

Easiest Car Buying Experience Ever I can't say enough about working with John Lucey while buying my new Chevy Traverse. John was friendly and efficient, and more importantly, honest an I can't say enough about working with John Lucey while buying my new Chevy Traverse. John was friendly and efficient, and more importantly, honest and professional. From start to finish, John never lied, exaggerated, or glossed over anything, which I have always found to be a problem while shopping for cars. He was upfront and honest about everything. Paul Masse advertised a "No Haggle" price, and it was truly that. I got a great deal on the car without the hassle of haggling. I also got a fair price for my trade-in, again without the low-balling, and back-and-forth haggling that I have experienced in the past. The entire experience, from looking, to test driving, to buying and pickup, was stress free. I would definitely recommend shopping at Paul Masse Chevrolet. Ask for John Lucey! More

Appreciate the Professionalism It is rare to receive the level of care that I received at Paul Masse. I leased a Silverado truck recently. John Lucey was the salesperson who helpe It is rare to receive the level of care that I received at Paul Masse. I leased a Silverado truck recently. John Lucey was the salesperson who helped me. My guess is that John is one of your top performers. He has to be considering the knowledge and confidence is provided to me during my experience with the dealership. Your front desk person Jessica and your financial person Tejal were exceptional. I am62 years old. And I run a company myself. I can only say that based on that experience, you have remarkable employees. Congratulations for that. And, BTW: I would send anyone to John, but beforehand I had a number of people singing praises of other sellers on your staff. That has to have something to do with your culture and the level of professionalism that you ask them for. More