Paul Masse Chevrolet

Best car buying experience Wayne was the best salesman we've ever dealt with. Friendly and no pressure. We told him what we wanted to spend and he got us all that we hoped for a Wayne was the best salesman we've ever dealt with. Friendly and no pressure. We told him what we wanted to spend and he got us all that we hoped for and more than we expected! We had visited 3 dealerships before going to Paul Masse; I wish we would have started there first. I tell everybody about our experience and recommend Wayne to all! More

Great experience! I had a greag experience here at Paul Masse in East Providence, RI. Chris Mills was a great representative and definitely was there to help me persona I had a greag experience here at Paul Masse in East Providence, RI. Chris Mills was a great representative and definitely was there to help me personally and not just sell me a car. More

excellent customer experience I never thought a car buying experience could be so easy and hassle-free. That is, until I bought a car from Paul Masse East Providence. The process w I never thought a car buying experience could be so easy and hassle-free. That is, until I bought a car from Paul Masse East Providence. The process was very smooth and the salesman was very knowledgeable. Every single thing that was promised with the car was delivered. More

Incredible! First, I want to say thank you to everyone at Paul Masse because you made my experience better than I'd ever hope for! Second, Aaron, thank you so so First, I want to say thank you to everyone at Paul Masse because you made my experience better than I'd ever hope for! Second, Aaron, thank you so so much for all of your hard work. I literally was so stressed, I needed a new car and was on a time crunch. Aaron never broke a sweat! He listened to everything I wanted in my car, payments, and my options in future and literally found me my PERFECT CAR. Also, J.P. thank you for taking your time and answering all of my questions and never brushing me off! I appreciate it so much. I seriously am so ECSTATIC about my car and new dealership that I found my forever home. Everyone at work may be paying you a visit! Lol. Thank you guys so much, you treated me like family and never once made me feel less than that!!! More

Quick and very pleasant We went to specifically see David Wellington Jr, to purchase a truck for my husband. He was able to provide the Colorado my husband was looking for by We went to specifically see David Wellington Jr, to purchase a truck for my husband. He was able to provide the Colorado my husband was looking for by just speaking with him for a short time. His truck was promised for a specific day, and it was ready and waiting when we arrived. This is our 5th vehicle purchased from David, and he never disappoints..job well done!,l More

Gino was great, honest, efficient & had everything ready. Gino was great to deal with, had all my numbers ready before even stepping foot in the dealership, truck was ready for a test drive upon arrival & fin Gino was great to deal with, had all my numbers ready before even stepping foot in the dealership, truck was ready for a test drive upon arrival & finanacibg went sooth with J.P. More

Good job. Great work, Well done. Service tech should be commended. Shuttle cost me 2 1/2 hours wait. Man said, be with you in a few minutes. I was stranded. Mad Great work, Well done. Service tech should be commended. Shuttle cost me 2 1/2 hours wait. Man said, be with you in a few minutes. I was stranded. Made the shuttle appointment a week ahead of time. Very poor. very poor. I was very upset. Pick up by shuttle was ok. More

Beyond equinox Gino made my lease purchase easy. His efficiency and dedication helped me through this daunting task. I have finally found the perfect fit for all my Gino made my lease purchase easy. His efficiency and dedication helped me through this daunting task. I have finally found the perfect fit for all my future automobile needs and that is Gino at Paul Masse in East Providence. More

FOUND MY DREAM CAR. 2010 CHEVROLET CORVETTE GRAND SPORT. THIS STORY HAS A HAPPY ENDING, PLEASE READ TO THE END. ONE OF MY LIFE GOALS WAS TO HAVE A CHEVEROLET CORVETTE. I LOOKED AT, TEST DROVE, MANY CORVETTES THIS STORY HAS A HAPPY ENDING, PLEASE READ TO THE END. ONE OF MY LIFE GOALS WAS TO HAVE A CHEVEROLET CORVETTE. I LOOKED AT, TEST DROVE, MANY CORVETTES. ONE DAY WHILE SEARCHING ONLINE, I HAPPENED TO FIND JUST THE CAR I WAS LOOKING FOR AT PAUL MASSE CHEVROLET IN EAST PROVIDENCE, RHODE ISLAND. I CONTACTED THE PERSON THAT WAS LISTED IN THE ONLINE AD TO CONTACT. ALL HE WANTED TO DO WAS GET ME OFF THE PHONE AND GO FIND THE ANSWER TO ANY QUESTION I ASKED SAYING HE WOULD CALL ME BACK. HE CALLED BACK ONE TIME, WITH AN ANSWER TO MY QUESTION. I HAD COME UP WITH OTHER QUESTIONS IN THE MEANTIME. BUT HE DID NOT RETURN MY CALLS. AFTER SEVERAL HOURS I TRIED TO CALL HIM. I GOT THE RECEPTIONIST AND SHE SAID SHE WOULD PUT ME THROUGH TO HIS VOICEMAIL. WHEN I GOT TO HIS VOICEMAIL, THE VOICEMAIL STATED IT WAS FULL!! I CALLED THE RECEPTIONIST AGAIN AND SHE PAGED HIM TWICE OVER THE INTERCOME. HE DID NOT ANSWER. I ASKED THE RECEPTIONIST TO HAD DELIVER A NOTE TO HIM. SHE SAID SHE WOULD. HOWEVER, HE DID NOT RETURN MY CALL. THE NEXT MORNING I TRIED AGAIN TO CONTACT THIS "SALESPERSON" WITH THE EXACT SAME RESULTS. I WAS TOLD HE WAS THERE BUT SEVERAL PAGES OVER THE INTERCOM AND MORE HAND DELIVERED NOTES DID NOT GET ANSWERED THE ENTIRE DAY! I WAS FRANTIC! I HAD DECIDED I WANTED THE CAR AND NOW I WAS GOING TO LOSE IT BECAUSE THIS PERSON WITH THE WORD "SALESMAN" IN HIS JOB DESCRIPTION DID NOT SEEM TO WANT TO SELL ME A CAR AT ALL!!! I DECIDED THE NEXT DAY I WOULD GET UP EARLY AND CALL THE DEALERSHIP AND JUST TRY TO GET ANY SALESMAN THAT WOULD TALK TO ME. THANKFULLY, PAUL DRAGICH ANSWERED THE PHONE, I TOLD HIM WHAT WAS GOING ON AND THAT I WANTED TO BUY THE CAR, I WOULD PAY CASH AND PUT A DOWN PAYMENT ON THE CAR RIGHT NOW! I TOLD HIM ABOUT THE OTHER SALESPERSON AND THE FRUSTRATION I HAD EXPERIANCED AND THAT I WANTED PAUL TO GET CREDIT FOR THE SALE OF THE CAR AND NOT THE OTHER SO CALLED "SALESMAN". PAUL WAS A BREATH OF FRESH AIR, HE ANSWERED ANY QUESTION I HAD IMMEDIATLY, HE GOT MY DOWN PAYMENT PROCESSED IMMEDIATLY AND GOT A SOLD SIGN PLACED ON THE CAR IMMEDIATELY. HE GAVE ME HIS CELL PHONE NUMBER AND ANSWERED HIS CELL PHONE EVERY SINGLE TIME I CALLED OVER THE NEXT FEW DAYS AS I HAD QUESTIONS COME UP ALONG THE WAY. YOU SEE, I LIVE IN WISCONSIN AND THE DEALERSHIP IS IN EAST PROVIDENCE, RHODE ISLAND. THERE WAS A LOT TO FIGURE OUT LOGISTICALLY AND PAUL WAS THERE EVERY STEP OF THE WAY!!! I NOW HAVE MY DREAM CAR SITTING IN MY GARAGE THANKS TO PAUL DRAGICH.!!!! WITHOUT HIM I WOULD HAVE LOST THIS CAR WAITING FOR A PERSON WHO DID NOT WANT TO DO THEIR JOB TO CONTACT ME. I AM SO HAPPY WITH PAUL DRAGICH AND, EXCEPT FOR THE JOKER THAT I TALKED TO ORIGINALLY, EVERY OTHER PERSON AT PAUL MASSE WAS PROFESSIONAL AND VERY EASY TO WORK WITH!! THANK YOU AGAIN PAUL AND THANK YOU TO EVERY OTHER PERSON WHO HELPED ( INSTEAD OF BEING A HINDERANCE) SO THAT MY DREAM COULD COME TRUE!!! PAUL DRAGICH DESERVES VERY SPECIAL RECOGNITION FOR HIS CUSTOMER CARE AND PROFESSIONALISM. SINCERELY, TIM FROM WISCONSIN. More

My Silverado I came into Paul Masse looking for "My Silverado". A couple of family members had bought cars from Paul and told me that "he did good bye them ". So I came into Paul Masse looking for "My Silverado". A couple of family members had bought cars from Paul and told me that "he did good bye them ". So naturally I asked for Paul when entering the dealership. Paul only showed me trucks that I wanted to look at. He never tried to sell me a truck I wasn't interested in. We finally came to an agreement on a 2015 Silverado Double Cab. I would highly recommend Paul Masse to anyone looking to buy a Chevy. Make sure to ask for Paul Dragich... More