Paul Masse Chevrolet South

We were treated extremely well at Paul Masse Chevrotlet in Wakefield, RI. Katie Leonard was our salesperson and she was professional, knowledgeable and friendly. Katie was helpful in explaining the adv in Wakefield, RI. Katie Leonard was our salesperson and she was professional, knowledgeable and friendly. Katie was helpful in explaining the advantages to the Equinox when compared to other vehicles in its class. We test drove two vehicles and were able to compare the "extras" determining which vehicle would best serve our needs. The sale was smooth and comfortable. We never felt pressured. Stacey Goddard, another professional woman on the Masse team, walked us through the paperwork with ease. She answered all our questions and we signed with no reservations. We know we got a GREAT deal and we feel certain that we will visit Paul Masse Chevrolet when we need another car. Thanks to all of you for your care and attention to details - the ones that count! More

This dealership was the most helpful in the purchase of our new vehicle, Katie Leonard was so knowledgeable about the vehicle we were considering and the options we were looking for made it very easy to c our new vehicle, Katie Leonard was so knowledgeable about the vehicle we were considering and the options we were looking for made it very easy to choose Paul Masse South Chevrolet. Stacey Goddard, the Finance Manager was so helpful with our puchase; made it the best experience with a car dealership we've ever had. More

I am rating this dealership because of just how much my experience there exceded all my expectaions on every level. The vehicle selection was extensive, the retro architecture of the showroom just feels s experience there exceded all my expectaions on every level. The vehicle selection was extensive, the retro architecture of the showroom just feels so welcoming and the price was right on... no arm twisting or pressure just a great price right out front. But most of all it was the people that made the experience so great! My salesperson was Katie Leonard and I just can't say enough about how pleasant she made my purchase. She was very knowedgeable and answered every question and then some. She really listened and steered me to the right vehicle for my needs instead of just selling me a car. It was so evident at every step that she was advocating for me with an integrity that made it relaxing and totally stress free. It was just the right amount of excitement and enthusiasam about the vehicles she was selling with all the space I needed to process though an important purchase desision. How refreshing!! Stacey Goddard got me through the paperwork and financing process with lightning efficiency and a smile and demeanor that just puts a person at ease. In fact every individual there was incredibly welcoming and pleasant and it was evident that they were a team and all worked together to provide customers a level of service that is above the rest! Bravo everyone!! I'd go back there in a heartbeat! More

best sales experience ever. wasnt demanding or pushing best sales experience ever. wasnt demanding or pushing to sell a vehicle sold me the truck that i wanted at a great price to fit my budget wil best sales experience ever. wasnt demanding or pushing to sell a vehicle sold me the truck that i wanted at a great price to fit my budget will be back in the future and highly recommend/referre others to go to PAUL MASSE CHEVROLET SOUTH for the best sales experience ever see KATIE LEONARD THANK YOU More

We needed a bigger vehicle for our growing family and really couldn't pull the trigger on a mini van. We really liked the look of a Chevy Traverse, and wanted third row seating as well as the safety and really couldn't pull the trigger on a mini van. We really liked the look of a Chevy Traverse, and wanted third row seating as well as the safety and comfort that an AWD SUV provides, particularly in the winter. We also wanted to support a local dealer and an American car manufacturer. So we "built" one on the Chevy website Sunday night and received a phone call and email from Katie on Monday morning from Paul Masse Chevy South, a long-established dealer on Main St in Wakefield, RI, our home town. She was super nice. They didn't have exactly what we were looking for at the dealership but she was confident they could locate one no problem. I arranged for a visit. She couldn't meet with us at the first time I suggested, but she could meet us later in the day. Easy-peezy. No big deal. I appreciated the honesty. Other reps would have had us come down anyway and made us wait just to secure the sale at all costs. Good so far. My wife and I showed up with our two kids and Katie was wonderful in person as well. Maybe it's a small thing, but eye contact and a confident handshake speaks more to trust for me than rattling off specs and incentives (which she did as well, of course. She knows her stuff!). Normally, we bring the kids when we shop for new cars because we obviously want their input, but also because when they enevitably ramp up and get crazy in the showroom, it tends to speed things along when reps start playing games like keeping us there forever, making pretend trips to the manager, steering us towards a car on the lot, etc. However, Katie actually seemed to really like our kids, and they liked her. She actually engaged with them as we all took a test drive, showing them cool features in the rear seats of the Traverse, playing with the cup holders and heat/AC controls while my wife and I tested acceleration, handling, and braking. So much for that plan! We told her we were a little shocked at the sticker. She said to think about it and give her a call when we were ready for her to find the Traverse we wanted. It took a number of days, but Katie was persistent. She pushed, but never obnoxiously. When we asked her flat out if there were any more discounts or rebates, she was simply honest with us without beating around the bush, or saying anything ridiculous like, "What's it gonna take to get you in a car today?" It was a welcomed change for my wife and I, especially since this was hardly the first time we've bought a new car. We always go into these things with our game-faces on, ready to combat all those tried and tested car dealer tactics. Wait, a rep who is honest, competent, and fair? And likes our kids? And works with our needs instead of pushing hers? Sold. If you need a car, check out Paul Masse Chevy in Wakefield, RI. Ask for Katie Leonard. Tell her you were sent by two new customers for life. More

This was the most fun I have ever had buying a new car! They both made the whole process so easy. I would definitely recommend this dealership. They both made the whole process so easy. I would definitely recommend this dealership. More

I have just leased my fourth silverado from Kenny Gillis. Each experience seems to get better than the last. He and Stacey Goddard make the process an easy and enjoyable one. They work incredibly hard to mak Each experience seems to get better than the last. He and Stacey Goddard make the process an easy and enjoyable one. They work incredibly hard to make your purchase or lease affordable. I would never think to shop anywhere else. Thanks guys, I love my new truck!!!! More

I contacted Ms Leonard on Tuesday via e-mail describing the truck that I wanted. She contacted me almost immediately, and started looking for the truck I wanted. The next day, I went to the dealership to f the truck that I wanted. She contacted me almost immediately, and started looking for the truck I wanted. The next day, I went to the dealership to find the exact truck that I was looking for. Friday night I drove off the lot with my dream truck, at a price MUCH lower than expected, and much lower than competitors prices. I would recommend Ms Leonard to anymore who's looking for a new car! 5+ stars More

Dave Wellington wants to sell a car, but none of the usual pressure. He called to see how we could do business but he was always courteous and listened. He made every effort to work with us on our need usual pressure. He called to see how we could do business but he was always courteous and listened. He made every effort to work with us on our needs to make the sale. We love the truck and the great service we got from Dave. He is making long term relationships for Paul Masse. We had a nice experience with all of the staff at Paul Masse South. More

I was very pleased with my new car puchase experience at I was very pleased with my new car puchase experience at Paul Masse Chevrolet. I had a general idea of the truck I was looking for, but had some qu I was very pleased with my new car puchase experience at Paul Masse Chevrolet. I had a general idea of the truck I was looking for, but had some questions regarding what would fit my needs best (balance of work / family / recreation use). I'm very pleased to have left with a truck that fits all those needs and at a price that was within my stated budget. More